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Overall Warehouse Review + Feedback & Discussion

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Posted by Norm B. (8 years ago)

You'll Be Sorry

I ordered four pair of overalls from this site. One pair fit perfectly, but the other three were sized wrong - the waist was 1 and 3/4 inches larger than the pair that was sized right. Contacted the company and explained the situation, and I sent them back for exchange. The exchange was rejected because even though the sewn in tags were still in the garments, I had not returned the paper tags from the clothing. Their policy is not to exchange or refund if all tags are not returned. Company policy trumps customer satisfaction. The company did offer to donate the clothing to "charity", but no refund or exchange was allowed. Had them ship the clothing back to me. If you want clothing that fits right and if you expect to be satisfied with your purchase, better shop elsewhere.

Order#xxx181. Scurry, TX

  • One of four garments was sized properly.
  • Cons:
  • Company policy more important than customer satisfaction
  • three of four pieces of clothing did not fit properly
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    Overall Warehouse Rating: 2.7/5(16 votes cast) [1 vote came from reviews] 1 review by users total.
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