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Boot Barn Review + Feedback & Discussion

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Read 2 Customer Reviews for Boot Barn.

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User-Submitted Reviews of Boot Barn & Testimonials

Posted by Angie (2 years ago)

Horrible Customer Service

My daughter ordered some boots online for her wedding. They were too small so we took them into the store to exchange them for the next size up. The boots were in the original packaging and box that they were shipped in. She never received a receipt or packing slip when she placed the order. The only thing she received was the charge on her bank statement. Before we said anything the manager Cindy walked up with an attitude. She exclaimed they always email a receipt and she would "do it this time". Why have that kind of attitude when we spent over $200 it isn't like we were asking for our money back. We will never shop at this store again. Buyer be ware they just want your money and their customer service SUCKS!

Bought: Boots

Order Date: 2018-01-15

Date Received: 2018-02-12

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Posted by pattie evans (8 years ago)


The sales gal was absolutely wonderful as always. The clovis store is great and love going back very friendly and helpful.

  • Bigger place is great
  • Cons:
  • None
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    Boot Barn Rating: 3.0/5(28 votes cast) [2 votes came from reviews] 2 reviews by users total.
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