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Terapeak Reviews 14 Feedbacks & Discussions

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Read 14 Customer Reviews for Terapeak.

Customer experience and reviews with using Terapeak.com and its customer support.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average)
How long did it take for you to get a reply from customer service? hour(s)

User-Submitted Reviews of Terapeak & Testimonials

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Posted by TerpeakHasNoHonor (2½ years ago)

Find another option to Terapeak!!

3 weeks after signing up Terapeak offered a 34% discount. I called in and was told they would give me HONOR that discount on my renewal. After the who did you talk to, did you get an email to that conversation?Guess what? You got it. As the guy on the phone, Greg put it, If I cant get you that price do you feel our services are of no value to you. My advice, If there is another option out there, take it!! They do NOT care about their customers.

Pros:
  • Same services as other providers.
  • Cons:
  • No customer service. They do not honor what they tell you or back their product.
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    4 out of 4 people said 'YES'

    136040

    Posted by John (3 years ago)

    Terapeak vs. Hammertap

    I looked into both Terapeak and Hammertap and after all the research I see that Hammertap and Terapeak provides the same exact info to it's sellers. Hammertap seems to be a better option for now, Hammertap provides something Terapeak doesn't which is Seasonal trending. Hammertap is cheaper and when I contacted them they were very helpful.

    Pros:
  • Terapeak provides about the same info Hammertap offers.
  • Cons:
  • Terapeak does not have the option of Seasonal trending.
    Terapeak support is none existent. Live help or phone support a waste of time.
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    3 out of 4 people said 'YES'

    134560

    Posted by Ellen R. (5½ years ago)

    I like to take advantage of the ebay research tool software Terapeak to help come up with new products to sell on eBay. Terapeak will show me the day of the week, what hour of the day, to what function to use of consumer behaviors. It is absolutely mind blowing.

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    2 out of 2 people said 'YES'

    24970

    Posted by Mark (11 months ago)

    Data provided is fine but support is woeful

    I have about 20 reports set up that used to be emailed on a weekly basis. That abruptly stopped 3 months ago.

    I have emailed support several times and though they tell me (how hard) they are working on it, I have yet to see it fixed.

    Waiting for 3 months for a key feature of their website to be fixed is too long for me. I'm shopping for a replacement, Hammertap fits the bill.

    Bought:
    Terapeak Annual pack
    Order Date:
    2011-09-14
    Pros:
  • Various views of data.
    Slick looking interface.
  • Cons:
  • - Some features unreliable.
    - Less than useful support
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    2 out of 2 people said 'YES'

    Indonesia flag   Review came from Indonesia.
    158450

    Posted by Frank (6 years ago)

    Is there any promo going on so i can try terapeak for a month to see if i can make money using the system

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    1 out of 2 people said 'YES'

    17130

    Posted by niro (5 years ago)

    well it is great tool for everyone to try and yes it is worth it

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    2 out of 3 people said 'NO'

    Israel flag   Review came from Israel.
    39340

    Posted by lookforbargain (6 years ago)

    searching for promotion code now, $24.95 per month is expensive for me. as I haven't earn any money from eBay yet =)

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    1 person said 'NO'

    Hong Kong flag   Review came from Hong Kong.
    15940

    Posted by RG (4 years ago)

    Idea is great but costly. BEWARE when you try to cancel, YOU WILL GET BILLED UNTIL YOU CALL THEM TO CANCEL. Their staff is ignorant and un-helpful. BEWARE!!!

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    Terapeak staff are very ignorant and very rude. They are not helpful and in fact have been very nasty when contacted.

    4 out of 4 people said 'YES'

    104070

    Posted by eSeller7167 (5½ years ago)

    My profit margin has increased by 20% since using terapeak. It is an useful software for my ebusiness research. The statistics that I found helped hone in on who my competitors are, who is the hottest sellers around, and when people are buying.

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    3 out of 4 people said 'YES'

    24980

    Posted by Judy (5½ years ago)

    I have been selling t-shirts on ebay for a few months now, but our shirts were selling slowing. I found terapeak online and it gave me a competitive advantage on analyzing the data on who the top sellers are on ebay to understanding product trends of successful auctions. With that knowledge, we were able to change our designs to fit more with our target audience.

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    1 person said 'YES'

    24950

    Posted by mike (5½ years ago)

    Very expensive but it only increase 5% after make research using this tool.

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    1 out of 2 people said 'YES'

    Malaysia flag   Review came from Malaysia.
    30690

    Posted by Bert (6 years ago)

    TeraPeak 5.0 has been a useful tool to me as a eBay power seller. It has really saved me money and time with valuable ebay research data.

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    12030

    Posted by juno_apparel (5½ years ago)

    With terapeak I was able price my items for sale on Ebay more competitively. The software is easy to use and I can viewed other auctions that have been successful. I am pleased by the accurate data that it generates on Ebay.

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    3 out of 5 people said 'NO'

    24960

    Posted by Techbooks (5½ years ago)

    Terapeak is a valuable software used to generate market analysis on ebay. I was able to become an ebay powerseller in under a year. I couldn't have gotten there without the research that Terapeak conducted for our team to see.

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    2 out of 2 people said 'NO'

    24940

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