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VentureHeat.comYou can write a review for and also view its ratings and comments posted by others.


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User-Submitted Reviews of & Testimonials

Posted by Andrew (5 years ago)

Easy to Deal with & Great Product

My experience with Venture Heat was a 180 from the old reviews. I purchased a knee wrap from them, received it within a week and didn't think it was working probably as it wasn't getting that hot. I called customer service and spoke to someone right away. They informed me that the pad is not supposed to get very hot, rather it gets warm but the Far Infrared Ray heat penetrates deeply. Will be buying more products from them for the upcoming winter.

Bought: Plug-in Knee Wrap

Order Date: 2015-04-04

Date Received: 2015-04-08

  • Easy to use
  • my knee feels better

  • Customer Contacted Via:
    (410) 412-1070
    [email protected]

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    1 person said 'YES'


    Posted by Joe M (9 years ago)

    Order No. 100001682

    Rowlett, TX

    I purchased SG-10 heated glove liners. Upon receipt, one battery pack would not function. I tried to contact Venture Heat for 3 days and all voice mail boxes for all extensions are full every day. Submitted an e-mail with no response. I am not used to conducting business with a company that can not provide customer service in 72 hours. They have $160 of my money and I have a broken battery pack.

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    I agree, bad company - My product is not even worth the amount of recycling that you can get for the battery. Buyer be aware that VentureHeat only allows 30 days for returns. In my case, I received a faulty battery that did not hold a connection. By the time that I figured it out and requested a new battery, received the battery and then tested the product, 60 days had passed; "Sorry sir, there is nothing that we can do after the 30 days”.

    Keep searching for a quality heated clothing because you won’t find it in this product.

    2 out of 4 people said 'YES'


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