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UStarNovels.comYou can write a review for and also view its ratings and comments posted by others.


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Posted by Julia (7 years ago)

UStarNovel never arrived


I am also very disappointed with UStarNovel. I've ordered a book called blood lust about one month ago to receive it in time, it should be my boyfriend's birthday present... Two weeks ago I wrote them, that I didn't receive it and I was told, that it has been already shipped from the UK (I live in Austria /Europe) on the 15th November ... Well one week later I was still waiting and wrote them again and I got exactly the same answer -,- Now there are just 7 days left til my boyfriend's birthday and I am still waiting for it. This makes me so angry, UStarNovel : Never ever again....

  • Personalised book
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  • I want my stuff !!!
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    Austria flag   Review came from Austria.

    Posted by Teresa T (9 years ago)

    I am very disappointed with UStarNovels. When I originally found them I was very excited about the concept. My boyfriends birthday was coming up and I didn't know what to get him. He collects Wizard of Oz items and loves the Lion. I thought it would be awesome to name the Lion after him. I ordered the book which they advertise will be delivered within 7 days in North America. (I live in Canada). It has now been 10 days and yesterday I received an email from UPS to say that they just received notification that they will need to pick up the book to be delivered in 7 days. They have not even picked it up yet. My boyfriends birthday has passed and though I was prepared for the book to be 3 days late for his birthday, I was not prepared for it to be 14 days late. He is visiting me from out of town and will not be here when it arrives now. I have received no help from their "customer service". The first email I sent was responded to by someone who said it would be another day more. I wrote again the next day to be told it would be 3-4 more days and then I received the email from UPS to say it would be 10 more days. At this rate, I doubt I will ever receive this gift and I don't even want it. If I hadn't already paid for it, I would not even take it. They have already ruined my boyfriends birthday! I would advise anyone that is considering buying one of these books to be wary of them. There are other sites that do the same thing and guarantee receipt of your book much sooner. This company lies on their website and has testimonials but doesn't allow you to add to them so people can learn their true practices rather then what they like people to believe. My order number begins with USTAR307

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    3 out of 3 people said 'YES'

    Canada flag   Review came from Canada.

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