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Travelocity Review + Feedback & Discussion

TravelocityYou can write a review for Travelocity and also view its ratings and comments posted by others.

Post and read about customer experiences with Travelocity including level of service, delivery, and prices..

Read 2 Customer Reviews for Travelocity.

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User-Submitted Reviews of Travelocity & Testimonials

Posted by DY (7 years ago)

Travelocity/Disney Cruises False Advertising

I tried to, a couple weeks ago, take advantage of a kids-sail-free promotion that was advertised on Travelocity for Disney Cruises going out of Galveston. It was showing completely wrong cabin prices online. The site displayed $599 for a 7 night cruise for an inside cabin, but once I started to book the price jumped to well over $800, and there definitely was no kid's sale free as the total was going to be $2800 for myself, my wife and my toddler.

So I called Travelocity's cruise booking phone # and the first CS person hung up on me after she was completely puzzled about the issue. The second CS I got in touch with spent over 45 minutes and couldn't get anything cheaper than what was quote online. What a complete waste of time.

About a week I saw Travelocity advertising the same Disney promotion so I took a look again. Same problem. My conclusion- the Disney Kids' Sail Free promo is a scam. If somehow it does work, you are forced into buying cabin prices that are outrageously high, and it is simply not a deal. Thumbs down to Travelocity and Disney Cruise Line for false advertising, and again wasting my time.

  • False advertising on Disney Cruise Kid's Sail Free promotion
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    Posted by Excited (1 decade ago)

    We booked a cruise on Travelocity for an NCL Cruise in Alaska for May and got such a bargain with onboard credit. We even booked all the excursions because they give out a 15% off coupon code for PortPromotions. We also got in on great plane tickets to Seattle when Southwest was having a 50% off to Seattle promo. Can't wait!!!

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    Submit a Travelocity review & rating re: good/bad customer service, price w/ discounts, coupons and promotions + the quality / effectiveness of the product(s)/service(s). Have you been scammed by Travelocity? You can write a Travelocity complaint or post a warning about Travelocity including Travelocity's service or product safety. Or as a happy client you can describe the great products & services offered. Share your feedback with others. You can use bbcodes such as [b] and [i]

    Travelocity Rating: 2.9/5 (18 votes cast) [1 vote came from reviews] 2 reviews by users total.

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