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The Hardware City Review + Feedback & Discussion

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Posted by Laurie (6 years ago)

Worst Customer Service Ever

We purchased a wood stove from Customer Service was HORRIBLE. The item took 2 weeks to ship and was damaged upon arrival. This company promised to provide updates and return phone calls, but never did. They purposely avoided phone calls from my phone number, but answered when i would call from a different phone. This company did not respond to NUMEROUS emails. Eventually, we were told the item we purchased was "no longer available" yet it is still on their website for sale.

Bought: Bosca Wood Stove

Order Date: 2013-10-30

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    The Hardware City Rating: 3.2/5(23 votes cast) 1 comment(s) by users total.
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