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Steves Blinds And Wallpaper Review + Feedback & Discussion

Steves Blinds And WallpaperYou can write a review for Steves Blinds And Wallpaper and also view its ratings and comments posted by others.

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Read 190 Customer Reviews for Steves Blinds And Wallpaper.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 1 person rated the prices offered by the store a score of 1
How long did it take for you to get a reply from customer service? - 47 hours on average experienced by 1 person hour(s)

User-Submitted Reviews of Steves Blinds And Wallpaper & Testimonials

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Posted by Linda S (8 years ago)

Steve's Blinds and Wallpaper - Highly Recommend

We recently decided to remodel our home that we have lived in for 15 years. We had no idea what to do with all of our windows. We wanted each room to have its own character. We call Steve’s Blinds and Wallpapers and scheduled a shop at home appointment. Sandi came out with samples and her tape measure. She is extremely knowledgeable about all different type of blinds as well as shutters and draperies. She must have spent 2 ½ hours going through each room with me – showing me samples – measuring, etc…. We ended up purchasing plantation shutters, faux wood blinds and cellular shades. She also did a couple of cornices. The most amazing part is not only did she come out and provide all this information free of charge but Steve’s Blinds prices crushed Budget Blinds prices as well as we even got some prices from Home Depot – and Steve’s was still lower by about $750!! The installer that came out was extremely courteous, clean and proficient. We just love our new window treatments and I think the world of Steve’s Blinds and Sandi.

Order Number C949432

Pros:
  • Great Service
  • Low Prices
  • Huge Assortment
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    1 person said 'NO'

    146220

    Posted by Jennifer C (8 years ago)

    Steve's Blinds has Fantastic Service & Prices

    We saved a bunch of $$ ordering from Steve's. Everyone we dealt with was friendly and very very knowledgeable about blinds. We had a lot of questions and they had all of the answers. We got our 16 blinds within 5 days of placing our order and they were all customer. Not sure how they do it - but we love our blinds! Order number C45396

    Pros:
  • Great prices
    Great Service
    Huge Selection
  • Cons:
  • They did not have a store near us
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    2 out of 2 people said 'NO'

    140880

    Posted by Debbie K (8 years ago)

    Steve's Blnds Performed a Miracle for Mu

    Steve's has a Collection of Blinds that are made and shipped by the Next Business Day or they give them to you free. It seemed too good to be true - Custom blinds made and shipped within 24 hours? But we were desperate. My husband's parents were coming to stay with us for 2 weeks and I kept putting off getting blinds for our new home. So i ordered a whole house full of blinds - I think 18 in total -kept my fingers crossed - and can you believe it...they made them to my exact specification with all the options I wanted and shipped them in 1 day - Wow! And they all fit perfect. The quality is just as good as Hunter Douglas blinds that we bought a while back but more fascinating is that we saved over $450 compared to what JC Penney's wanted to charge and they wouldn't ship them for 2 to 3 weeks. Steve, I do not know how you do it but keep up the good work, Thank you thank you thank you. Deb Order number C569459

    Pros:
  • Great Prices
  • Great Prodcut
  • Great Service
  • Cons:
  • Website a little confusing
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    2 out of 3 people said 'NO'

    139700

    Posted by kirnex (9 years ago)

    Order number: C230277 Kirsten N., Virginia Beach, VA

    ABSOLUTELY AWFUL!

    I purchased 7 sets of their aluminum "house" blinds (i.e. less expensive) from them, and 1) they did not ship within 24 hours (as per their "24 hours ship or they're free" guarantee). It was on a weekday, and took three days for them to send me shipping notification, and when I tracked the package, it said "There is no record of the tracking number." So, I waited. Two days later, I tried again. (This has been five business days now.) The message I got: "The merchant has printed an invoice for this shipment." Not that it had been picked up...they just prepared it for shipment. When they arrived(finally! Almost 2 1/2 weeks after this!), it showed that the blinds weren't sent out for a week after the label was printed! When I emailed about this,I got NO response. When I called about it, they put me on hold to let me speak to a "customer service manager" and left me there for almost 20 minutes before I finally hung up!

    When I FINALLY received the blinds, they were packed well, and I was hopeful that perhaps it was all worth the hassle. No such doing. Firstly, they throw the hardware all together with no instructions about which hardware goes with what, or how to assemble! Secondly, they shorted me the hardware for two of the blinds (french door blinds) altogether. When I called them, I was put on hold again for over ten minutes. When someone finally answered, they told me they'd send the hardware out 2nd day express. SO WHY DID IT TAKE FOUR WEEKS TO RECEIVE THEM?!

    Now, let me get to the actual blinds. THEY SUCK. Firstly, 2 sets were mismeasured: one on the length, one on the width. FOUR sets you cannot even lower or raise AT ALL! The strings they used have lots of little frays on them, and the ones you CAN raise are still very hard to raise. The hardware IS quality, but that's about it. One set had a couple of bent blinds, as well.

    Obviously, by this time I am ready to return them--except, because I had to wait to install them (as I am redecorating the room they belong in), it had been three weeks. When I called about the issues I had (and I was very nice and polite), I will compliment the service agent I received...she was very polite and appeared to be helpful. She told me the manager that would handle my concerns was "not in the office" at the time (10:00 a.m), but if she could take my information, he'd call me back before the end of the business day. TO DATE, I HAVE NOT RECEIVED A SINGLE CALL. That was almost two months ago.

    BOTTOM LINE: AVOID AT ALL COSTS.

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    7 out of 7 people said 'YES'

    117310

    Posted by Jane (10 years ago)

    We & our guests have really enjoyed the wallpaper murals we purchased from Steve's for our lodge. The cost was reasonable, the wallpaper was of good quality & the installation easy enough. They add much color & interest. We also purchased Steve's brand vertical blinds for the entire house & are very pleased with them also. Will buy from again.

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    106060

    Posted by Carol Prugh (10 years ago)

    I am in the middle of a dispute with Steve's Blinds And Wallpaper.

    I placed an order via the website for 38 rolls of wallpaper earlier this week. I received an email confirmation the same day. The next day I received a telephone call that they would need to MORE THAN DOUBLE the price of one of the patterns because the manufacturer raised their price. So far, I have sent emails, and called customer service to no avail. A man named Ed Marshall was to call me back, but has been "in a meeting" for days!! I will wait until the end of the day and if this isn't resolved, I will file with the Eastern Michigan BBB and the State of Michigan Attorney Generals' Consumer fraud division. I should have paid more heed to the many bad reviews....buyer beware. If this issue is resolved favorably, I will re-post.

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    2 out of 2 people said 'YES'

    103030

    Posted by Claudia W (10 years ago)

    I am so glad to have found Steve's Blinds website. The shipping was in good time and the blinds were extremely well packed. They are exactly as described, we love them. I highly recommend this company to anyone. And they are in the good ol' USA. Even the economy blinds are NOT cheap junk. The best advertising is a good product.

    C W in St. Paul, MN

    order #C222045

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    100960

    Posted by Amy (10 years ago)

    Expect to wait a couple weeks before you can install your blinds. I ordered faux wood blinds for 4 windows. It took a little over a week to receive them. When I received them I was missing alot of parts (12 screws, 4 end brackets and 2 center brackets). When I called to get them sent - I was told it would be almost another week before I received the missing parts and they would not rush the order. I'm in AZ and the manufacturer is in CA. The blinds themselves look great, but I am not happy with the customer service.

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    100530

    Posted by Gary Osborne (10 years ago)

    Ordered faux blinds from StevesBlinds over the internet. I mean to tell you they were so helpful! Christina stayed on line in chat for an hour and a half to answer all my concerns, then completed the order. We had just installed a new 8 foot Bay, 3 window, and didn't want to pay 50% of the cost of the new window, in blind purchase and installation. We received some outrageous quotes from local vendors. Steve's helped us with our Garber Premium purchase, and we installed them ourselves for one eighth of the cost of the window. Everything arrived on time, they kept us in the loop. Next Spring we are going to order 7 more and put them up the same way. Don't be afraid to try this yourself. If you want quality, peace of mind, and money in your pocket, by all means, give StevesBlinds a chance. Happy in Pennsylvania

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    96460

    Posted by Larry (10 years ago)

    I've ordered from Steve's three times, and always been satisfied with the result. I was careful to measure my space very accurately, and everything fits with complete precision. There was one time when a part arrived damaged; I called, and they sent me a replacement quite promptly, no hassle. Really incredible prices. I'll use Steve's again the next time I need blinds, and I recommend them without hesitation.

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    94170

    Posted by Joan Baumann (10 years ago)

    I hate to be the first to give a bad review, however I received a pleated shade and after one month the shade would not hang straight because the cord was not strong enough to hold it. Called customer service and they quickly sent out a new one. Problem is the new one does not work either. When I called to ask what to do, they said they were surprised no one at the company told me I could get the same shade but with a stronger cord. Here's the problem. I had already thrown out the box the shade came in and I ended up having to pay for the box to ship it back. Customer service was not very nice about my request that they pay for shipping which includes the packaging. So now I am out $30 for the packaging to send the shade back when it is their fault I don't have a working shade. Not good service.

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    90240

    Posted by Jackie Smartt (10 years ago)

    My made to order blinds are just great!!! Great quality, great price, perfect fit and color, and most importantly, easy to install. I will be ordering more!!!

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    88740

    Posted by Lynn Rieck (10 years ago)

    I purchased pleated shades, they were shipped earlier than expected, the fit is absolutely perfect, and they are even nicer than I expected. The prices are awesome, and no tax and shipping!! I am going to recommend Steve's Blinds to all my friends, and I will definitely purchase again.

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    86960

    Posted by Lisa D. Kelley (10 years ago)

    I recently purchased some blinds for my bay window from Steves, when they arrived I hung them up a they fit perfectly and were absolutely georgus and if that wernt enough I also got an AMAZING deal on them. I am exstreamly pleased with them. I have also purcased wallpaper from them in the recent past too, I am also very pleased with it. I would and will recommend Steve's to everyone!! Thank-you Steve's. C201257

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    Canada flag   Review came from Canada.
    86530

    Posted by Judy Peck (10 years ago)

    I have recently purchased an older home. With several layers of paint on the cubboards, I decided to wallpaper them. I found a glorious Paris wallpaper on your site. I trimmed the cubboards in black paint and wallpapered them. I even papered my frig. I have had so many complements on them and I am extremely happy with the quality of the wallpaper. Since the rest my the walls in my home are paneled and painted, I have been shopping Steve's wallpapers to find just the right paper for each room. I am not fond of wallpaper. However, I have found so many beautiful and unusual designs with your company that I have now decided to paper every room, especially since it will cover many flaws on my walls and cover the much disliked paneling. The only things that will get painted are the ceilings, baseboards and doors. If I could wallpaper them, I would. Thank you, Judy Peck

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    80180

    Posted by Pamela Ewing (10 years ago)

    Terrific company, high quality wallpaper at a low low price. Fast shipping received order in only 4 days with excellent customer service.

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    78080

    Posted by Pat & Sharon Helard (10 years ago)

    The woven wood blinds we ordered are just right. good quality, easy to install, and the right sizes. They look great, so were going to order more. Delivery was fast too!

    Thank you, Pat & Sharon Helard

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    77700

    Posted by D. Xie (10 years ago)

    I have bought the same level of wood blinds from both StevesBlindsandWallpaper.com and Blinds.com companies at June and February in this year. After compare, the quality of Steve’s blinds is much better than Blinds.com Company.

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    1 person said 'NO'

    76990

    Posted by Beth (10 years ago)

    I love my new blind. This is the 2nd one I have gotten and they are perfect. Fast shipping, Great price. No problems.

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    2 out of 2 people said 'NO'

    76900

    Posted by George G (1 decade ago)

    Ordered a Levelor room darkening cellular shade. It arrived in a short time. I installed it and it is great and fits perfectly! Would order from Steve's Blinds again. Free shipping and no tax.On line help was great also.

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    74990

    Posted by Denise R (1 decade ago)

    I can't believe how effortless it was to deal with steve's Blinds and Wallpaper. After many weeks of searching many sights, I finally found a wallpaper that was perfect. I placed the order with Steve's as they had the best prices and the easiest web-site to use. I received a call back the next day concerning my order and was impressed with the superb customer service I received. After many questions on my part and patience and wisdom on their part the order was released to be processed and wa-la, the paper was delivered promptly. My kitchen looks great and Steve's is the BEST to do business with.

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    74830

    Posted by Aline Hoffmann (1 decade ago)

    I have ordered blinds several times from this site. Never had any problems. Price was good, received blinds quickly and really liked the product. No complaints and will order from this site again.

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    74740

    Posted by Lillian Inez Lyons (1 decade ago)

    I have found the final product and cost to be good----but what it takes to get to that point is very frustrating. If they say you will receive the product in 2 weeks---count on 6 weeks. If there is a problem, Steve's is happy to redo---but then you start over with the long wait. Also, if you don't keep on top of it, it seems no one does.

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    74660

    Posted by Jane Knudson (1 decade ago)

    Order # C175492

    Still waiting on wood blind sample I ordered June 12th.

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    1 person said 'YES'

    74640

    Posted by Michele Draper (1 decade ago)

    I am still waiting on an answer on a blind order I received damaged. I sent pictures to customer service and am still waiting on a response to get my blinds remade. The site offers a 100% satisfaction guarantee but so far the customer service dept. has been rude and evasive. My order #C174221 is in limbo. I think they sent the wrong color from what I ordered and have sent for some samples. Guess what I don't get all the samples that I have ordered. So another call tomorrow. Don't waste your precious time on this co. There are plenty more out their that have great customer service and product. I guess I should've stayed with them instead of trying this company.

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    2 out of 2 people said 'YES'

    73920

    Posted by Michele (1 decade ago)

    I ordered my wallpaper on Sunday afternoon, after looking through so many web sites, I found Steve's Blinds to be easy to navigate. I was thrilled to find all 12 rolls of my paper waiting for me when I got home from work on Wednesday! Excellent service, so happy to have found this site.

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    73770

    Posted by Sandy (1 decade ago)

    I have ordered from this site several times, and just completed a reorder. To date I have never had an issue, paper has arrived promptly (in some cases sooner than expected.

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    73710

    Posted by mary abell (1 decade ago)

    i am very pleased with your services, your border was cheaper than the others i had looked at and was some of the same patterns.

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    73590

    Posted by Natalya G. (1 decade ago)

    ordered wallpaper and maching border from them, they've sent my border even though the wallpaper was not available any longer, only 10 days later after calling them I've found out that I can not get maching wallpaper any more. They never called me as they said they will. And it was pain to get my money back. The whole process took two months. The customer service was horrible. Will never order anything else from them.

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    73430

    Posted by Laurie (1 decade ago)

    Wow! I had pictures in my bathroom that I brought back in November 2009 and the border I ordered match them EXACTLY! I cannot wait for my bathroom to be finished!

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    73380

    Posted by Judy M (1 decade ago)

    Another totally satisfied customer.

    I had searched for months, locally and on the internet, for what I needed/wanted. Noone and I mean noone could offer me all the options I was looking for in a single product. Then I found, Steve's. Not only did I get exactly what I wanted, I got them for less than 1/2 the price anyone else was offering. The construction and quality are top notch.

    The only thing I found that would have made these more perfect would have been a wider color selection.

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    73370

    Posted by Chris (1 decade ago)

    I have no complaints about Steve's. Everything went smooth and it took exactly one week from placing the order to getting it at my door. I was lucky because I live in Detroit Metro so I was able to go to the store and actually see the wallpaper sample in the book. Believe what they say, your computer monitor does not give an accurate representation of color. My husband and I got a bunch of paint chips to match the computer printout of the wallpaper, but when we saw the real sample in the store it was completely different - a blue green vs what we saw as yellow-green on our computer. You should definitely call them for a verbal description, or better yet, order a sample before you take the leap. Also, I was confused by what are called double-rolls and how you calculate how much you need. Initially I was going to order on-line but found out after visiting the store that I would have ordered only half of what I needed. Once again, call if in doubt. It is better to get what you need all of the same dye lot than to have to order twice - risking getting a different print run.

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    73250

    Posted by amzerinas (1 decade ago)

    I received my order in 10 days. It was exactly what I wanted, 2 on 1 header 3/8" double cellular blackout shades, and they fit beautifully. Installation was simple, the color perfect and an unbeatable price. As I wasn't in a hurry for them, 10 days was not a big deal for me. I will recommend Steves and wouldn't hesitate to return for my future purchases. Thanks!

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    73100

    Posted by Jim E. (1 decade ago)

    A happy customer here! You can tell a good company by how they resolve dissatisfaction. I had a problem with the first order I received - customer service resolved the order even though it was painful for Steves-blinds. Thanks for a job well done and taking care of my complaint! I can recommend Steves-blinds for a quality product and customer service. Thanks!!!

    Jim

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    73090

    Posted by Laura Pace (1 decade ago)

    I ordered border from them, and the estimated shipping date was 4/30/10. It is now 6/26/10, and I still have not received 25 of the rolls of border that I ordered, and Steve's has not contacted me to explain the delay. In addition, when I called on the weekend they had a Sales Department open, but their Customer Service is closed on the weekends. Go figure. DO NOT ORDER FROM THIS COMPANY.

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    1 person said 'YES'

    73080

    Posted by gerald arndt (1 decade ago)

    nice company to order from--no problems

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    72950

    Posted by jan stockman (1 decade ago)

    The blinds I ordered came quickly and in perfect condition. Put them up with very little problem. The price was VERY good and blinds look VERY good. I will keep your website in my favorites list.

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    72570

    Posted by Cecelia O. (1 decade ago)

    What a great experience dealing with Steve'e Blinds! Ordering my 13 custom mini blinds on line was easy, delivery received within 2 days and the price and quality was excellent. I'm in the process of ordering another 6 blinds and would highly recommend Steve's to anyone.

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    72390

    Posted by Roe Frank (1 decade ago)

    Quick service and very pleasant staff. The item I ordered fit beautifully, and I received it within a week of ordering. Thanks for your great service!

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    72310

    Posted by Sharon L. Martin (1 decade ago)

    Was very happy with the shades I purchased with price, quality and delivery. They were easy to put up and looks very, very nice. I will brag to everyone that I talk to shades> Thank you very much.

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    72120

    Posted by Maddie Carroll (1 decade ago)

    I am very pleased with the service from Steve's

    and also the quality of the pleated cellular

    blinds that I recently ordered. The customer

    service reps were very polite & helpful. I don't

    think that I could have found a better price

    elsewhere. Was very surprised to receive my

    order so fast & will definitely shop Steve's

    again & will recommend him to my relatives &

    friends.

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    71890

    Posted by Lisa in Ohio (1 decade ago)

    I was leary after I read a bad review but I had a perfect experience with Steve's blinds and wallpaper.Customer service was very friendly and I recieved my wallpaper very quickly!!!

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    71880

    Posted by Emmett,Teakell (1 decade ago)

    Thank you so much for being in business.Where I live you can no longer find a good secltion of wall border but thank god I found Steves on the internet.It was not only simple to purchase,it was also priced so the working man can remodel his own home without costing an arm and a leg.I have 6 more rooms to remodel and Steve will get all my business on wall border and most likely on window blinds to.

    Thank you Steve your company was a god send.

    Emmett,Teakell

    Paris,Texas

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    71780

    Posted by Monica (1 decade ago)

    Great selection of wallpaper and easy to find. I got a great price with a combined 3 coupons. I like the one time processing fee unlike others that charge for each. Fast shipping even with one of my items on back order. I don't like the $5 ea. sample charge or the sizes. Very good experience.

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    71630

    Posted by Karen (1 decade ago)

    I was very pleased with both the product and the service. I bought wooden 2" blinds, and they are absolutely beautiful. I had a little trouble figuring out how to put up the stunning wooden valances (I'm a visual person, and prefer pictures or drawings to written instructions), and e-mailed customer service. They sent me instructions with drawings on them that they got from the manufacturer the same day. I would not hesitate to use this company again.

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    71600

    Posted by Wallis Lim (1 decade ago)

    I purchased 5 mini blinds from Steves Blinds & Wallpaper. They gave me excellent service, were very nice, and the price is unbeatable. I had some problems ordering my blinds via online (a message kept telling me that the long blinds I ordered had to be in 2 equal pieces). However, I called and talked with a very helpful person who placed the order for me and everything turned out just fine. The blinds have been installed already and look just great. Thanks Steve.

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    71440

    Posted by Vlad from NJ (1 decade ago)

    I was a little nervous after placing a $ 800 wallpaper order with this company and reading some negative feedback. Also their prises were kind of too good / low to be true but I have nothing but good things to say about them. Part of the order was on back order though but it was not their fault. It took just about a couple of weeks to get the whole order. Well worth it when you are saving almost 50% ($25 a roll at Steve's compared to $47 a roll anywhere else). They even called me three times to let me know that not all the rolls were available at the time. Will shop again.

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    71330

    Posted by Joan (1 decade ago)

    Love the solar roller shades! My husband just finished installing them...they are GREAT! I will definitely spread the word. Thanks for a great product.

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    71290

    Posted by Anna Massie (1 decade ago)

    Received my 3 blinds and they are exactly what I ordered Thank You, Love them

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    71270

    Posted by Hank Firestone (1 decade ago)

    Excellent product and service on first order and as a result just placed a second order. Product is Bali blinds. Well satisfied customer to this point.

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    Steves Blinds And Wallpaper Rating: 3.8/5(270 votes cast) [149 votes came from reviews] 190 reviews by users total.
    Steves Blinds And Wallpaper Review Ratings Distribution Chart
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