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SnapTotes Review + Feedback & Discussion

SnapTotesYou can write a review for SnapTotes and also view its ratings and comments posted by others.

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Read 1 Customer Review for SnapTotes.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 1 person rated the prices offered by the store a score of 4.54
How long did it take for you to get a reply from customer service? - 35 hours on average experienced by 1 person hour(s)

Posted by DB. Elliott (9 years ago)

Annoyed Computer Savvy Writer

I purchased a groupon for 2 of these bags. The 1st one I had to do twice, because the design software would freeze or not respond. On the second bag, I had to design it 3 times because each time the Snaptotes server would dump me out saying the connection was lost due to heavy traffic. Each time I had to redesign the bag as there is no SAVE button to save your creation and work on them again if the site crashes or you simply want to come back to it later. I emailed them, I called them, I instant messaged them, no response. Now that my groupon will expire, and the third attempt to finish my 2nd bag was met with the same error message from their website, I will take my refund (which they supposedly say is automatic w/groupon) and NEVER use Snaptotes again.

  • None. Great idea but plenty of other sites do the same thing without the problems.
  • Cons:
  • Poor software
  • freezes
  • doesn't always do what it is supposed to do. No save button so you can save and work on your creations later. Very poor customer service.
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