User-Submitted Reviews of ShopKitchenAid.com & Testimonials
Posted by Disappointed (9 years ago)
I received a gift from shopkitchenaid.com that I did not need. Shopkitchenaid refused to exchange the item and said that it could not be returned since it was already past 30 days. I was out of the country but the rep did not care and said that I should throw it out and was rude. He did not provide any information for anyone for me to talk to and sai that I should write to a PO Box in Michigan !! How is that for good customer service?
SO DO NOT BUY ANYTHING FROM THIS OUTFIT DIRECTLY. It is better to buy from a retailer who honors their products and allowes for a customer to actually talk to a rep/supervisor that can identify themselves.
SIMPLY NOT WORTH IT unless you know for sure you never have to deal with customer service.
I purchased my first Kitchen Aid stand mixer, lift mixer professional series. I have had for a month and love it. Makes cookie dough, bread, slices and shreds so easy. BONUS: easy to clean. Would recommend to anyone. Customer service and price is great. Purchased directly from Kitchen Aid and got the best price.
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Posted by Disappointed (9 years ago)
I received a gift from shopkitchenaid.com that I did not need. Shopkitchenaid refused to exchange the item and said that it could not be returned since it was already past 30 days. I was out of the country but the rep did not care and said that I should throw it out and was rude. He did not provide any information for anyone for me to talk to and sai that I should write to a PO Box in Michigan !! How is that for good customer service?
SO DO NOT BUY ANYTHING FROM THIS OUTFIT DIRECTLY. It is better to buy from a retailer who honors their products and allowes for a customer to actually talk to a rep/supervisor that can identify themselves.
SIMPLY NOT WORTH IT unless you know for sure you never have to deal with customer service.
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