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Posted by Jerry A (6 years ago)

shaver screen

I was processing an order and their system froze up after completing 2 of the 3 steps. I had to close out the site and try again from the beginning. The order went through the second time. I checked my order account and it showed 2 identical orders were processed. I immediately emailed remington products "contact us" site and asked they not ship one of the orders. No reply. Both orders shipped. They didn't believe I was smart enough to order a quantity of 2 on the same order if that was what I wanted. If I wanted 2, I would have ordered from another company that was much cheaper if 2 were ordered. I also questioned why I was charged over 8% sales tax when the sales tax in my state is 6%.

It has been 2 weeks and I still have not received a response from customer service from my 2 emails to them. I will never order from this company again.

Bought: Reminton Titanium, MS5500, replacement part SP96DT

Order Date: 2013-11-21

Date Received: 2013-11-26

  • timely order processing and delivery.
  • Cons:
  • Order system problems and customer service did not and still has not responded.
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    Comments on Previous Promotions/Offers

    8 years ago, Nick wrote:

    Thanks- got the coupon which took $15.38 off of a Remington shaver and a hair clipper. Got free shipping too. Good deal- even better than

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