Paypal verified payment on 10/26/10. My wife ordered 2 hartguard blue chewables, because this is the only site she could order from on-line. That was the first "red flag."
10/27/10 went to site to view order status; no order status to view.
Called the telephone # on the site/customer service and was told the order was placed thru Paypal and that it needs to go thru marketing dept; allow 72 hours.
I gave them 96 hours and no order status still.
So I called the number again, today, spoke with Ron the "pharmacist."
He asked if I'd allow the marketers to re-order it for me. I said "no, that it has already been authorized once and I want my money back right-now.
With him still on the phone I saw that my Paypal account received the refund.
"Would you like to reorder?" He asked me. I said; "I will pay it thru Paypal only, and that requires another 72 hours for your marketing dept. to catch-up, and I will not be giving you my credit card #, because my card is a visa debit card."(Was told that can bypass marketing dept if given credit card #.)
Had wife in my ear saying "it's only on-line thru this site."
Asked by Ron if I was ready to give my credit card #, I said, "I'll call you back." Wife is mad at me. She tries continuing to prove me wrong. I tell her the universe is screaming in my ear to look at all these red flags.
Tell wife to find site on BBB, there's no listing. She comes to this site to look over reviews. This is pretty handy, an opportunity to advise people to steer clear of this marketing scheme. If you place an online order thru this site after reading my review, you deserve to get ripped-off. "A fool and his money are soon parted," Don't be a fool. I want the 1 star back.
Posted by John Feher, Castle Rock, CO (8 years ago)
Our dog has suffered from hip dysplasia since birth. Petcarechoice.com had the lowest advertised price for a prescription drug. (Order # 1890769) Although the drug was supposedly in stock, over a week went by without notice from the company (although the credit card was immediately charged). A call to their customer service reflected that it would take another 2 weeks before the drug was in stock which was well beyond the supply we already had. Order still not received. Just because they say they have something in stock, do not believe them and be prepared for a lengthy wait.
I use to order my pet medications at my local pharmacy or my vet until i lost my job and could afford all the brand products and was trying to make ends meet. But I could not stand not giving my pet the protection he needed so I tried to search the net for some stores that would provide cheap but quality pet meds, until I came up with your site and saw the prices. Went and ordered and was very happy with the outcome. Received my order in a timely manner, ordered generic but the product was effective same as brand ones and saved me a lot. Good thing I found your site.
It's nice ordering my pet products here. I have never had a problem with any of the shipments, and it is so easy to order, can't even tell the difference even if I order generic products. The savings over time is wonderful.
Great SITE! I not only get the best service from there CSR's I get the products at 1/4 of the price from our VET! Why would anyone shop elsewhere? Dont know how people can give them bad reviews
Ordered generic heartgard plus and paid end of july. money was taken out of my debit card so i assumed it was shipped. few wks later, learned it was on back order. so why was i charged? it finally shipped on a friday but i still did not receive them until 2 1/2 wks later. when i got them, it was NOTHING like heartgard and my dog wont even eat it. total waste of money!
order #1747346, St. Louis, MO. Unacceptable delivery time - nearly one month after ordering I am still waiting for complete order. Partial shipment included meds from UK, not the US, but this wasn't disclosed on the site.
has been over 30 days since order placement. customer no-service twice stonewalled and refused my request(s) to speak with supervision. there needs to be negative ratings below 1. a 1 is twice as much as this criminal crew deserves. have filed a complaint with the BBB and am going up the ladder with the states attorney general.
WE HAVE TALKED TO ERIC JOHN RON AN COUNTLESS OTHER REPS WITH THIS COMPANY, THEY WERE VERY CORDIAL. The dispute was logged with PAY PAL ONLY AFTER WE GAVE THEM MORE THAN THREE TIMES THE TIME THEY ADVERTISE TO DELVER. THEY HAVE DROPPED THE BALL. "TIED UP IN CUSOMS" EXCUSE. As we scratch the flee bites on our ankles we are delivering this blog, we just want our money so we can treat our animals. Times are tight and we tied to save money. BUY from a loal dealer,do not get smoozed by their website. THE DISPUTE WILL PROBABLY LAST SIX MONTHS AND WE WILL HAVE THE GOOEY END OF THE STICK. We will keep you posted...... DO NOT BUY !!!!!!!!!!!!!
We ordered he 18th of May, got one phone call to say it was havng difficulty with customs, one saying several customers were now gettng their orders, it is now June 25, no meds. DO NOT BUY FROM THESE PEOPLE.
This outfit does not even deserve a 1. I ordered February 21, and then waited 2 weeks for shipment, and they told me that the product was on back order, but was not notified. Then they took one week to process the request again after my phone call, and 3 weeks more have gone by. It is now April 10th and still nothing. I will never use this outfit again, and I recommend you to not use it either. Unprofessional is all I have to say, and when it comes to medicine especially this is unacceptable!
I think you guys are doing a great job for your customers. It saves me money on my pet's medication. it’s very efficient, the staff is very helpful. I can not say enough about them.
I was nervous about ordering online since there is no way to discover if the drugs are legitimate & the pet medication was suspiciously cheap. I went ahead with the order and I have to say that I was pleasantly suprised. The charge appeared on the credit card for the right amount and the pet medication arrived as promised. Thanks for saving us lots of money.
"You all are wonderful. You took the time to get in touch with me while I a was on vacation, last summer when you had a question on my dog's prescription, It saved me from having to worry about my pet's medication while I was out of town. "
Strongly Recommend This Site!!! LOW PRICES and GREAT SERVICE!!! I buy the generic flea medication for my black lab Molly...she is happy and healthy!! Their shipping time was reasonable and I am able to take care of my lab without worrying about costs :)
Shop there, you will not regret it!!! I will shop there always and no where else!
Pet medications never been better since I save so much for the same product and quality at a fraction of what I pay for locally, definitely order again and recommend this website to my friends.
I have purchase from them for almost 2 years. I purchase my pet medications in the generic form to save a bundle and they worked perfectly fine for my dog.I do understand if it takes some time for delivery since the product I am ordering is coming from U.K., but actual delivery is usually about 1 week and a half (except during Christmas-time when overseas mail is very slow. They require an actual prescription for prescription medications which is perfectly GREAT! Since this would mean that they are legit because they still call my Vet for verification. They are easy to deal with - especially by phone.
I have been ordering from pet care choice for the past 3 years and have never had any problems. The pet products I ordered were what I expected, the shipping was quick (quicker then they said), and I have never had fraud on my credit card because of them. I recommend ordering from them.
Have used this pet pharmacy a few times now, excellent customer care, in regards to keeping customer informed at all times, PLUS main criteria is that they supply DECENT pet medication, and none of this fake stuff circuiting the online pharmacies.
Was very skeptical in ordering online but went to take the risk and promised myself that if I eventually receive my first order I will give this company good rep. Then yes, I got it after 14 days of anxious waiting and I'm glad to say that everything looks and works fine.
You guys have been awesome and everyone has been so pleasant and helpful on the phone. Pet medications you provide is with such quality and affordable.
Pet Care Choice provides the most cost effective option in pet medications. Their personnel are professional and friendly and their systems are easy to use. Thank goodness for Pet Care Choice!!
Submit a Petcarechoice.com review & rating re: good/bad customer service, price w/ discounts, coupons and promotions + the quality / effectiveness of the product(s)/service(s). Have you been scammed by PetCareChoice.com? You can write a Petcarechoice.com complaint or post a warning about Petcarechoice.com including Petcarechoice.com's service or product safety. Or as a happy client you can describe the great products & services offered. Share your feedback with others. You can use bbcodes such as [b] and [i]
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Review came from Philippines.
Review came from Canada.
