CoolComputing Logo
Coupons/Deals  ·  New Promo Codes/Coupons  · May 31, 2020 Review + Feedback & Discussion

Naturalizer.caYou can write a review for and also view its ratings and comments posted by others.


Read 2 Customer Reviews for

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average)
How long did it take for you to get a reply from customer service? hour(s)

User-Submitted Reviews of & Testimonials

Posted by Debra Jeter (8 years ago)

Poor customer service

Clarksville, Tennessee: #426305045, store transaction # 90051-98-72453 I have been a fan of Naturalizer for many years, but a recent experience was so disturbing I have decided never to buy their products again. I bought a handbag online last summer, and carried it only a couple of months. It was wearing out oddly where the brads rubbed against the leather. I showed it to the attendant at the Naturalizer outlet store and she said it shouldn't do this and I should call customer service. I bought another handbag in the store that day, and carried this one only a few days. Every time I carried it, I found the lining got caught in the zipper, and I had a heck of a time getting it uncaught. I was about to leave the country for two weeks in Europe, planning to carry this bag. Changed my mind and called customer service instead. The woman on the phone gave me specific instructions about how to return both bags, which I did. She even said they'd pay the cost of shipping if I included the receipt, and she said to track my return. I did all this. But after six weeks, having heard nothing, I called only to be told the bags had been sent back to me because the problem was wear related. However, I never received the bags back. They told me to expect a call within 72 hours. After four days, I've heard nothing. Debra Jeter, Clarksville, Tennessee,

Was this review helpful for you?


Toggle Comment Form

1 person said 'YES'


Posted by Christine Cossette (1 decade ago)

This is a fabulous place to find shoes and boots with "W".


Was this review helpful for you?


Toggle Comment Form

1 person said 'NO'

Canada flag   Review came from Canada.

Readers Interested in The Above Reviews Also Read

Readers Also Viewed These Deals

Submit a review & rating re: good/bad customer service, price w/ discounts, coupons and promotions + the quality / effectiveness of the product(s)/service(s). Have you been scammed by You can write a complaint or post a warning about including's service or product safety. Or as a happy client you can describe the great products & services offered. Share your feedback with others. You can use bbcodes such as [b] and [i] Rating: 3.0/5(8 votes cast) [1 vote came from reviews] 2 reviews by users total.
Your Name:
I have read and agreed to the Review Posting Agreement.
Review Title:

Back to Online Store Reviews Directory or back to top