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Coupons/Deals  ·  New Promo Codes/Coupons  · December 13, 2019 Review + Feedback & Discussion can write a review for and also view its ratings and comments posted by others.


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Posted by Andrew (1 decade ago)

Ordered 2 Tomtom sat navs on 19/12/2008 as Christmas presents, items arrived late afternoon on 23/12/2008. Boxes were showing signs of being opened before so decided to check goods. neither items were working or provided complete. One unit would not turn on at all, other had flashing cross in red circle. Called customer services twice on Christmas Eve before getting someone interested in helping. They agreed to collect items on 29/12/2008 as this was earliest date available. No one turned up, called customer services and found out details had not goen through to courier properly, blamed the fact that it was done on Christmas Eve ???, so arranged for 30/12/2008. So far 2 presents down, still out of pocket and no apology of offer of compensation for 2 faulty goods, my phone calls and sitting at home all day waiting for collection. Not impressed at all.

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