their product had no variation in pattern in eleven boxes and smelled like some deadly chemical smell when I opened the box to verify that all piece were identical. There is no way I will install this flooring. I am working with customer service at this time to get my money back but the local store said, basically, tough
They consistently advertise products they have not had in stock in months. Dishonest advertising. I decided not to got with them after trying on 3 different times to order product and it not being available and them not knowing when it would. I did an internet search on them and could not believe all of the complaints. This many complaints cannot be fluke. I think they are falsely advertising and the last guy I spoke with there in the call center agreed with me. That said it all.
Sold me flooring and stair nosing. Installer came and installed floor and stairs to be completed in a couple of days whe product came in. Product showed up 5 months later and customer service is a joke.
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