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LacrosseMonkey Review + Feedback & Discussion

LacrosseMonkeyYou can write a review for LacrosseMonkey and also view its ratings and comments posted by others.

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Read 6 Customer Reviews for LacrosseMonkey.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 2 people rated the prices offered by the store a score of 2.07
How long did it take for you to get a reply from customer service? - 1 hours on average experienced by 2 people hour(s)

User-Submitted Reviews of LacrosseMonkey & Testimonials

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Posted by KAP (6 years ago)

Won't Accept Return

Online buyers beware. We ordered gloves which did not fit. Called to get the required RA# and sent back. 2 weeks later got a call that the gloves were scuffed and they wouldn't accept them. I watch my son take them out of the bag, hold his stidk with them and then put them back in the bag. If they were scuffed they came that way. After further research I found it is a common practice for them to say an item was used so no refund.

Bought: Brine King III Lacrosse Gloves, MS1119744

Order Date: 2014-02-28

Date Received: 2014-03-07

Pros:
  • price
  • Cons:
  • horrible customer service
  • won't take returns

  • Customer Contacted LacrosseMonkey Via:
    (800) 225-7603

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    1 person said 'YES'

    159910

    Posted by Tim Palmer (8 years ago)

    No Returns

    very poor experience with lacrosse monkey. will never buy from them again - despite good prices.

    Pros:
  • my RA263019. GREAT prices. shipped promptly.
  • Cons:
  • totally unacceptable returns policy
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    1 person said 'YES'

    139410

    Posted by John M (6 months ago)

    Worst processing times and shipping delays

    I ordered Maverick Lacrosse Rome gloves, took then a full day to "process" the order, then they finally generated a UPS label (by the way I paid for USPS but they made it UPS instead). A full day later UPS shows that it still hasn't shipped. I'm done with this slow warehouse team at Monkee sports!

    Bought: Maverick Lacrosse Rome Gloves Men

    Order Date: 2019-04-22

    Pros:
  • Great gloves and BTW - great customer service.
  • Cons:
  • The team in the warehouse has to be the issue. Best of luck cleaning that up sports monkey.
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    170620

    Posted by Lori Frankl (6 months ago)

    Worst Customer Service Ever!

    Purchased turf shoes for my daughter. Paid to have them shipped by certain date. Called and put on hold for a VERY LONG TIME. Rep was rude, unaccommodating, blames everything on UPS, refused to honor the delivery time, offered to refund me $5 when I paid $45 for shipping. Rep would not give me his name, would not let me talk to a manager. Too many lax shops around to get away with treating people so poorly! DO NOT USE THIS WEBSITE!

    Bought: Turf Shoes

    Date Received: 2019-04-10

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    170550

    Posted by David (6 years ago)

    Don't ever ever buy from these guys

    They will do anything to not accespt a return. When our grip on our stick started wearing off, they sent us to the manufacturer. Now we get to argue with the manufacturer and pay the retun shipping fees. DO NOT BUY FROM LACROSSE MONKEY.

    Bought: Lacrosse stick MS1083877

    Order Date: 2013-06-12

    Date Received: 2013-06-18

    Pros:
  • good prices
  • Cons:
  • bad customer service
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    156020

    Posted by jacob Taylor (10 years ago)

    I called to order a head and the guy I spoke to was very patient and gave me some great advice.

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    54460

    Comments on Previous LacrosseMonkey Promotions/Offers

    8 years ago, Lee wrote:

    Code took off $11.50 on the Nike Zoom Vapor Zoom Cleats. Thanks.


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    Lacrossemonkey Rating: 2.8/5 (20 votes cast) [6 votes came from reviews] 6 reviews by users total.

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