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HomeCenter.comYou can write a review for and also view its ratings and comments posted by others.


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Posted by Dennis S. (1 decade ago)

Order #54600719

Richardson, TX USA

Home Improvement Products

(Plumbing, Lighting, Irrigation, etc.) is a well disguised drop ship business. They attract as many customers as possible with low prices, then delay shipment while attempting to collect large drop ship fees or order cancellation fees.

The item that I ordered was a discontinued Danze bathroom faucet that was never shipped to Homecenter. After 3 weeks, Homecenter canceled the order with Danze without fee to them, but charged me a 40% cancellation fee (25% for restocking + 15% for return authorization). This was despite the fact that the product was never stocked, never shipped, and never returned.

The New York Better Business Bureau gives a rating of F (their lowest rating). This company does not respond to most customer complaints, and they get a lot of complaints.

If you are shopping for home improvement products, I would advise you to keep shopping. Don't be fooled by the low prices uses to entrap you. It will cost you a lot more than you think.

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Posted by HomeBuilder (1 decade ago)

Excellent prices and a lot of free shipping but their backorder status is somewhat suspect. I bought something that was supposed to ship in 2 weeks but ended up taking over 4 weeks. Also beware of their cancellation policy even if your item hasn't shipped you will be charged a 4% credit card transaction fee if you choose to cancel your order.

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