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ExcelToner.ca Review + Feedback & Discussion

ExcelToner.caYou can write a review for ExcelToner.ca and also view its ratings and comments posted by others.

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Read 13 Customer Reviews for ExcelToner.ca.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 1 person rated the prices offered by the store a score of 8.65
How long did it take for you to get a reply from customer service? - 1 hours on average experienced by 1 person hour(s)

User-Submitted Reviews of ExcelToner.ca & Testimonials

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Posted by A GONSALVES (9 years ago)

Good Service and I returned the product last time without any questions when we found out that the product shipped was incorrect model for my laser printer.

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4 out of 4 people said 'YES'

Canada flag   Review came from Canada.
114850

Posted by Grey Wizard (10 years ago)

I ordered a complete set of Samsung CLP300 cartridges. Excellent quality and short delivery time. Great deal.

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4 out of 4 people said 'YES'

Canada flag   Review came from Canada.
61070

Posted by Cory (1 decade ago)

Product delivered as expected. fair price and shipping and handling.

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3 out of 3 people said 'YES'

Canada flag   Review came from Canada.
40770

Posted by scott Richmond (9 years ago)

Excel Toner ships fast. I ordered my toner cartridges on Thursday night and received them on Tuesday. I will order again from them.

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2 out of 2 people said 'YES'

Canada flag   Review came from Canada.
112510

Posted by Michael Danielson (9 years ago)

Excellent prices, next day delivery, Product wokrs just like an original, saved $150.00

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1 person said 'YES'

Canada flag   Review came from Canada.
89740

Posted by Bob greenland (9 years ago)

Very fast shipping, products work as good as OEM. Very satisfied.

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1 person said 'YES'

Canada flag   Review came from Canada.
83150

Posted by Craig (1 decade ago)

Seems to be a pretty good site, fast shipping is bonus.

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1 person said 'YES'

Canada flag   Review came from Canada.
37980

Posted by MartyK (4 months ago)

Do not deal with Exceltoner

I ordered 12 compatible Canon ink cartridges.

What I got was a collection of old beat-up, left-over stock; all are past their expiry dates; some by 11 years!

2 did not list my printer on the boxes.

Many tanks are half empty.

One is even remanufactured.

Also, they claim to be "Better Business Bureau" accredited. A search on the BBB website turns up nothing with that name.

Bought: Canon BCI6 ink cartridges

Order Date: 2019-06-05

Date Received: 2019-06-06

Cons:
  • Read my review

  • Customer Contacted ExcelToner.ca Via:
    [email protected]

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    170890

    Posted by MartyK (4 months ago)

    Do not deal with Exceltoner

    I ordered 12 compatible Canon ink cartridges.

    What I got was a collection of old beat-up, left-over stock; all are past their expiry dates; some by 11 years!

    2 did not list my printer on the boxes.

    Many tanks are half empty.

    One is even remanufactured.

    STAY AWAY FROM EXCELTONER!

    Bought: Canon S820

    Order Date: 2019-06-05

    Date Received: 2019-06-06


    Customer Contacted ExcelToner.ca Via:
    [email protected]

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    170880

    Posted by Darrel (1 year ago)

    WORST PRODUCTS AND SERVICE EVER!!!!!

    If your thinking about buying from these guys...DONT DO IT!!!

    I was stupid enough to order from them 3 times and every time they either sent me product that didn't work, lied about shipping/delivery times, or didn't inform me when product was back-ordered and was not coming. Only offering as compensation was to give me a credit for shipping on my NEXT order....I said No Thanks!

    NEVER AGAIN!!

    Bought: SAMSUNG CLT-404S Laser Toner Cartridge Set Black Cyan Magenta Yellow
    Brand New Original Samsung CLTC404S Toner Cartridge Cyan
    Brand New Original Samsung CLTK404S Toner Cartridge Black
    Brand New Original Samsung CLTM404S Toner Cartridge Magenta
    Brand New Original Samsung CLTY404S Toner Cartridge Yellow

    Order Date: 2018-06-27

    Date Received: 2018-07-09

    Pros:
  • Original Cartridges worked
  • Cons:
  • Didn't send me working cartridges the first 2 times
  • the third time they sent me all but 1 cartridge
  • so my printer won't work without it...useless
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    169420

    Posted by Chris H. (3 years ago)

    THEY DO NOT HONOR THEIR WARRANTY

    The Toner Cartridge I purchased from them started leaving lines on the page. Still has plenty of toner in it. Website advertises a LIFETIME replacement warranty on all of their cartridges. This is a lie. They told me that they would not honor their warranty because my cartridge was 5 years old. FALSS ADVERTISING.

    Bought: Q6000A Black toner Cartridge

    Order Date: 2011-01-16

    Date Received: 2011-05-10

    Pros:
  • Worked fine for the first few test pages and over the next couple of years. I do not print very often.
  • Cons:
  • Cartridge started leaving lines on printout but is still nearly full. Tried to get them to honor their advertised LIFETIME warranty but they refused

  • Customer Contacted ExcelToner.ca Via:
    [email protected]

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    Canada flag   Review came from Canada.
    167390

    Posted by Jorge Xavier (9 years ago)

    Save quite a bit of money, shipping only took 2 days and only cost $7.95, toners print same as originals, very happy. thx

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    1 out of 2 people said 'YES'

    Canada flag   Review came from Canada.
    74310

    Posted by Eric (8 years ago)

    Lousy company

    Excel Toner is THE worst company I have ever dealt with. I ordered 4 toners for my colour laser and when I got them, 2 out of the 4 were defective. I contacted them and they would send two replacements. I got one. My printer is still down after 1 1/2 weeks and I can't get any response out of them. STAY away from this outfit.

    Pros:
  • NONE
  • Cons:
  • Lousy service
  • defective product
  • no service
  • ignore you when you have a problem.
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    2 out of 2 people said 'NO'

    Canada flag   Review came from Canada.
    139400

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    Exceltoner.ca Rating: 3.4/5 (51 votes cast) [11 votes came from reviews] 13 reviews by users total.

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