Enterprise Rent-A-Car Review + Feedback & Discussion (2 Posts)

User-Submitted Reviews of Enterprise Rent A Car & Testimonials

Posted by Shereice B (6 years ago)

LOYAL CUSTOMER !!!

I have been a loyal customer for the last year, as of September 2012 I have switched into 4 different rentals but had the same contract. I always called to to pay my weekly rate and check my bank statements to keep a count of what I was being charged. I went into a Skidaway location to do a rewrite and the guy told me I was ok til the next day. Well I looked at my bank activity and notice I was being over charged by some new guy in the branch, I then called this location and the same guy told me he couldn't get in touch with me so he charged my card without my permission. I HAVE BEEN A LOYAL CUSTOMER and I KNOW THIS IS WRONG !!!

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Posted by k gipson (9 years ago)

I like the customer service that I receive when I visit the stores.....always accommodating and courteoous and very prompt!