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Coolicool.comYou can write a review for and also view its ratings and comments posted by others.

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Read 4 Customer Reviews for

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 4 people rated the prices offered by the store a score of 2.76
How long did it take for you to get a reply from customer service? - 74.75 hours on average experienced by 4 people hour(s)

User-Submitted Reviews of & Testimonials

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Posted by Dawn (9 years ago)

I would not recomend dealing with this co. I have been having problems for 3 mo. with Christmas order. It was shipped, oops it wasnt shipped, oh it was shipped. We will refund your money, no we will refund part of your money. IT CAME and was broken, I returned it which cost $9.o4 now, I am told I returned it to the wrong address! I geuss Im out over $40.00 Please be causious of what you purchase here!

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2 out of 2 people said 'YES'


Posted by Oliver (5 years ago)

Very unprofessional

They advertised item that they did not really have in stock. Had to pay full difference for another smartphone. They also advertised EU stock but ship from China and you have to pay VAT or duty on top of shipping costs when it arrives. They promised refund on VAT but after I paid they were not interested.

Bought: Ordered Doogie Turbo 2

Order Date: 2014-11-04

Date Received: 2014-11-26

  • Prices look cheap on website
  • Cons:
  • Hidden costs
    Item advertised on website but not in stock.
    Items advertised EU stock but arrive from china

  • Customer Contacted Via:
    [email protected]

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    1 person said 'YES'


    Posted by Rosinda Costa (2 years ago)

    Don't buy from them ever!!!

    I bought them a Umi plus, which stopped working after a month. I asked to fix it. Was a nightmare!! after 30 mails and 3 months latter, they decided to give a new one.

    But despite my warnings, for not to send to Portugal, but to send through there warehouse in Spain. They ignored him. An in Result: Stuck in customs services since then. And after 7 months,NO phone an No money!

    I informed the support services of this site that I wanted my money back, since I stayed without a phone. Solution of these gentlemen? They offer a coupon of 30 € !!! For me to buy another mobile phone, here on this site !!!

    It must be a joke! I spend € 200 on a mobile phone that just work one month, and in return they give € 30 coupon.

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    Portugal flag   Review came from Portugal.

    Posted by Sarthak999 (3 years ago)

    A buyer's paradise where customer satisfaction is given utmost i

    "My tryst with started when i came across one of their giveaway contests on their official facebook page.Interestingly, i went on to win that contest and what i received was the world's largest battery phone : The Oukitel k10000. I received it within a month, without having to pay any shipping charges. What i liked the most was their gesture when they assured me that they would try their best to ensure that i don't have to pay a lot for the customs. And guess what, they lived up to my expectations. I just had to pay $15 for a phone that costs $239. On receiving the phone, I was absolutely impressed. It was well packed and looked premium. I use the phone everyday, for playing games, capturing photos, surfing internet and other stuff. And it is yet to disappoint me. The quality is perfect. I've infact ditched my old phone, Xiaomi Note 3 and using this phone on a daily basis.

    Now, talking about as an online site, I've to say i am thoroughly impressed with their price. Just under $155 for a ZTE Nubia, $229 for a ZUK Z1, $225 for a premium Xiaomi device? Wow. Which site offers you products with such affordable prices these days?

    Nothing beats Coolicool when it comes to the quality of the products, price as well as their after sales services.

    After winning the contest, I've started purchasing all my gadgets from Coolicool. I believe i invest my money in the best possible manner when i purchase stuff from this site. The prices are just unbelievable.

    Hence, I recommend everyone to purchase from coolicool atleast once. You won't be disappointed. I can guarantee you that. Best prices, Best after sales services, Very friendly staff, etc. make Coolicool a top online shopping destination.

    If you fancy trying your luck in their monthly giveaways, do like their page on Facebook.

    Bought: Oukitel K10000

    Order Date: 2016-04-06

    Date Received: 2016-04-20

  • Great customer service
  • Great quality
  • Very affordable price
  • Cons:
  • Nothing in particular
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    India flag   Review came from India.

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