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Black Helmet Apparel Review + Feedback & Discussion

Black Helmet ApparelYou can write a review for Black Helmet Apparel and also view its ratings and comments posted by others.

You also get free shipping for if your order reaches over $100..

Read 9 Customer Reviews for Black Helmet Apparel.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 1 person rated the prices offered by the store a score of 1.45
How long did it take for you to get a reply from customer service? - 207 hours on average experienced by 1 person hour(s)

User-Submitted Reviews of Black Helmet Apparel & Testimonials

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Posted by John (1 year ago)

Poor customer service

This company maybe founded for firefighters but are fraudulent, I ordered a shirt they got my money and all they can tell me is contact usps they refused to refund or give me another shirt. Buyer beware this company is a shame and they have no insurance if your item gets lost it’s no better the eBay

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1 person said 'YES'

170740

Posted by Raymond (4 months ago)

Crap

I received a redline bag from Christmas last year. Two weeks later one of the shoulder straps riped away from the top of the bag, however due the double strap design I was able to continue use until October when the other strap ripped on the same side and within a week the other shoulder strap ripped too. So I looked up the store and found that the bag wasn't a cheap bag at $189. So I sent a message to customer service. 3 months later I still haven't heard a thing. As a firefighter,I want my fellow brothers and sisters to know, before spending their hard earned money the CRAP this place sales on the presence of being a first responder company

Bought: MOAB red line bag. I received it as a gift so don't have an order number

Order Date: 2019-09-30

Date Received: 2020-12-25

Pros:
  • The bag was huge and with toiletries bag
  • Cons:
  • The straps fell apart within a year
  • no response from customer service
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    172540

    Posted by tiffany (9 years ago)

    love the apparel... my boyfriend is a firefighter, nice christmas gifts,,,,

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    102740

    Posted by jonathan e (10 years ago)

    i love this company. they are great products at a great price.

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    89340

    Posted by jane doe (10 years ago)

    Great Shirts and other apparel. I have bought other stuff from them and they have great stuff...

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    85930

    Posted by Caitlin (1 decade ago)

    Website was easy to navigate and had a no hassle layout. Great apparel!!

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    60790

    Posted by firefly (9 years ago)

    Apparel looks awesome, get complimets whenever I wear it good selection and great prices

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    1 person said 'NO'

    Canada flag   Review came from Canada.
    111110

    Posted by franjanej (9 years ago)

    Great products, with reasonable prices. For any Fire Fighter or supporter of fire fighting!!

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    1 person said 'NO'

    100800

    Posted by Tabatha (10 years ago)

    Awesome company! Very very customer friendly. Great website and great products! 5 stars!

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    1 person said 'NO'

    94500

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    Black Helmet Apparel Rating: 2.5/5(39 votes cast) [9 votes came from reviews] 9 reviews by users total.
    Black Helmet Apparel Review Ratings Distribution Chart
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