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Belvilla Review + Feedback & Discussion

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Read 1 Customer Review for Belvilla.

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Posted by Hakan Berk (10 years ago)

We used Belvilla for our last summer vacation in Turkey. We booked a very expensive house and went to spend our vacation. Although we did everything as we were told, the owner of the house claimed that we had guests who stayed over and didn't pay us back our security deposit - which was 250 Euros.

It has been 2 months I am dealing with this company to get my money back, and they still haven't paid me back saying that it is a matter between me and the owner of the house. Well, I don't accept that as an answer since I am the one being ripped of by one of Belvilla's associates.

The owner has nothing to prove obviously since we didn't stay with more than the number of people we booked it for. She lying and Belvilla is not doing anything about this.

If Belvilla is not going to do anything for issues between the owner of the house and the customers, then you are all in the discretion of the owner of the house for your security deposit. So you think you can read the reviews, etc. about the house you are renting to know about such issues, right? Well you can't because the moment you write a bad review, the owner will take the house down and put it as a new property, so all the history is cleaned up. I know this because that's exactly what happened after I submitted my review about the false advertisement and issues with the owner of the house. Now the house is removed from the listings.

This is not a reliable company to work with. I would never do business with them unless they solved my case, and fixed it for their customers in the long run.

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Belvilla Rating: 3.3/5(3 votes cast) [1 vote came from reviews] 1 review by users total.
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