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Alibris Review + Feedback & Discussion

AlibrisYou can write a review for Alibris and also view its ratings and comments posted by others.

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Read 8 Customer Reviews for Alibris.

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User-Submitted Reviews of Alibris & Testimonials

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Posted by ELLEN (1 decade ago)

VERY DISSATISFIED.I AM SO DISGUSTED WITH MYSELF THAT I TOOK A CHANCE AND ORDERED 3 BOOKS FROM YOUR WEBSITE.I RECEIVED AN EMAIL FROM ALIBRIS ON 11/08/2008 NOTIFYING ME THAT THE BOOKS WERE SHIPPED ON THAT DAY. AS OF TODAY, 11/17/2008, I HAVE NOT RECEIVED MY ORDER #27055492. I AM GOING TO REPORT THIS TO THE Better bUSINESS BUREAU.

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3 out of 3 people said 'YES'

14880

Posted by Jennifer H. (1 decade ago)

I have been able to find rare/difficult books on this site. The shipping was done well-the books were protected. There is an option that will email you if your book is found, it they don't have it right away. (Although, if you buy a book the notification sometimes doesn't stop.) The prices are usually better than any other site I've searched. It was a pleasure to do business with them.

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1 person said 'YES'

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Posted by divina (1 decade ago)

I ended up ordering the wrong book for my daughter's Government class and needed the right book in a hurry and at a good price. A1Books.com got it half right.

The price was very good but their customer service is non-existent. They shipped twelve (12) days after I ordered and used some UPS service that shipped the book to within twenty (20) miles of my home and then shipped it hundreds of miles away to be shipped USPS (originally shipped UPS). When I inquire as to why this happened, I keep getting the same form letter asking for my order # and issue. It's like a joke with them. I sent them the information and whoever's having a bad day there keeps sending the same form back.

Obviously we need the book before the semester ends and at this rate, knowing the book has been sent to the other end of the state to be sent USPS, I'll assume A1books.com sent it via slugmail and I'll have to find another copy I can get faster (like online) then sell this one. I would have to rate A1books.com a big fat F. There's no benefit to buying a book a few dollars cheaper if you won't get it within a reasonable time. Buy Elsewhere!

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37650

Posted by Brenda Murrow (1 decade ago)

I have been doing business with alibris books for some time. Doing business with them is very easy. They always do what they say they are going to do. They also keep you well informed. They are a really good company.

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24220

Posted by C. Murphy (1 decade ago)

Company delivers using bulk mail? Doesn't respond to customers' question. Takes your money and doesn't deliver for over 30 days? Why do business with a company like this. Never again.

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Posted by M. Ainsworth (1 decade ago)

Someone from A1books has to contact me because I cannot get onto them no matter how hard I try. I have tried to send them emails but they only seem to supply unattended mailboxes and their weblinks just don't work. I HAVE BEEN ASKED FOR FEEDBACK AFTER A PURCHASE - BUT HAVE NOT RECIEVED THE ITEM AFTER WEEKS OF WAITING. order #237661043

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Australia flag   Review came from Australia.
11800

Posted by M. Ainsworth (1 decade ago)

Be warned about this company - they have a bad reputation for not delivering what they have sold, or delivering it very late - some reviews I have read state they made a profit on the postage costs. Buy from someone else who is more likely to honour their end of the bargain. I'll probably never get my book now.

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Australia flag   Review came from Australia.
11790

Posted by mike (1 decade ago)

Alibris review: They have great selection of books, music and movies. I frequently buy books and CDs from them since they always sending coupon codes in email. Their minimum requirement for the free shipping promotion are various yet unreasonable.

I also buy textbooks from their website - it's pretty safe to buy new/ used textbooks from their sellers.

So far I have great shopping experiences with Alibris.

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1 out of 2 people said 'YES'

2080

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Alibris Rating: 2.9/5 (21 votes cast) 8 comment(s) by users total.

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