CoolComputing Logo
Coupons/Deals  ·  New Promo Codes/Coupons  · January 19, 2020 Review + Feedback & Discussion

AccorHotels.comYou can write a review for and also view its ratings and comments posted by others.


Read 1 Customer Review for

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average)
How long did it take for you to get a reply from customer service? hour(s)

Posted by john monahan (1 decade ago)

I hold a Favorite Guest Card - for nearly three years - and am appalled at the service and staff in Paris. I have sent two letters and three email chasers to no avail. No answer. Impossible to register my points, although I stay in Accor Hotels in China regularly. Also, when I call for cheap rates I get rates that are MORE expensive than on the internet. The answer is that the internet rates are unavailable. On several occasions I have booked on the internet shortly thereafter and gotten cheaper rates! With a Favorite Guest Card am I supposed to pay higher rates? Can anyone help me contact someone at Accor? What is happening to their once sterling management? I write this after trying for months to get a hold of someone professional in Paris.

Was this review helpful for you?


Toggle Comment Form

1 person said 'YES'

France flag   Review came from France.

Readers Interested in The Above Reviews Also Read

Readers Also Viewed These Deals

Submit a review & rating re: good/bad customer service, price w/ discounts, coupons and promotions + the quality / effectiveness of the product(s)/service(s). Have you been scammed by You can write a complaint or post a warning about including's service or product safety. Or as a happy client you can describe the great products & services offered. Share your feedback with others. You can use bbcodes such as [b] and [i] Rating: 2.4/5 (9 votes cast) 1 comment(s) by users total.

Your Name:
I have read and agreed to the Review Posting Agreement.
Review Title:

Back to Online Store Reviews Directory or back to top