Posted by Brett (7 years ago)

i tryed ordering a refurb r355c phone with a $45 plan card for $45 plus tax and it keep saying invalid card? i tryed ordering the phone over 20 times over 3 days and same thing (invalid card) checked my bank account balance and my devit card was charged almost $ 1000 i called straight talk and they are checking into this and gave me a case number yesterday...told me it would be TAKEN CARE OF TODAY but account balance is still the same, so far they have done nothing, i dont know what to do if they dont refund my money? anyone help me out with this..i cant afford to lose almost $1000

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105760

Posted by Parks, Dustin (7 years ago)

I have been a straight talk client for over a year now. and i am very satisfied with it. there are only a few things that i think could or should change and that is the phones that we get to choose from.

it would be nice to have a greater selection of phones and if there web service was on a 3-4g network. which i am sure it might cost a little more but hey i am welling to pay a little extra for the upgrade in straight talk.

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105710

Posted by Rusty (7 years ago)

After months of trying, I finally convinced my wife to switch her Verizon "$40, 1000 plan" to StraightTalk. She is mad, only that she waited so long to switch! We have been on for a year and could not be more pleased. One inconvenience was that you could not renew your plan until the other plan had expired, not always a good time. They have corrected this. The "free phone" promotion they're running now is amazing. Look for lower prices this year as they respond to competitors. If you're on the fence, give it a try, you won't be sorry.

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104970

Posted by Jason A (7 years ago)

Great service!! I will never go back to any other national carrier! Absolutely the best deal out there.

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104680

Posted by lisamarie (7 years ago)

Easy to activate and great starter phone for younger kids. The plans are resonable prices. If you going to go with a pre-paid phone get a straight talk phone!

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104670

Posted by Crystal (7 years ago)

I love straight talk and the cheap refill cards. no one else beats straight talk. 30 bucks for 1000 min, text and you can go on the web and free 411. can't beat it.

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104510

Posted by ashley (7 years ago)

i love there is no overages 45 cover my talk, text and mobil web surfing

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104470

Posted by D.Carter (7 years ago)

Very good provider. I have not have had to talk to customer service. It took literally 4 minutes to activate my phone. I opted for a new number. I was talking in less than 5 minutes. Great reception, better than verizon in my area, and browser works great. I love it and only $45.00. I find myself cannot believing I do not have to watch my minutes..THE BEST!

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103300

Posted by PATTI QUICK (7 years ago)

I HAVE BEEN USING STRAIGHT TALK FOR A YEAR AND IT IS FABULOUS. WELL WORTH 45.00

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103220

Posted by Lamont (7 years ago)

I went to Washington state to pick up our household good from storage and Uhauled it back to our new home in Texas. I had service the entire ride. Even talked to the wife in the mountains to let her know I was safe (Winter 2009-2010). Also, I dropped my phone (R451C) and the dogs got it, chewed it a bit and brought it to my wife when she got off work. It is oddly decorated but I still use this beat up phone. Good phones & good plans. I have had service and phones from everyone but AT&T and Straight Talk is the most satisfied I have been.

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102370

Posted by Tinisha (7 years ago)

I had a family plan with Verizon. Moved from WA to TX and called to suspend my service (which T-mobile does without question). The verizon person said I could but didn't do it and I magically owed $200+/mo for 4 months that we didn't even use the phones (plan had a permanent disc for the company my husband works at and our plan should have been $90). I caught them ghosting phone calls. The phones where in a box. I broke the contract and went to straight talk for me, my husband and two of my kids. I have not had 1 problem yet. It's been a year.

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102360

Posted by Joseph (7 years ago)

First time buyer through straight talk and with absolutely no complaints thus far. prices and plans are grand and reception is just dandy

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102170

Posted by kim c (7 years ago)

OH I WON'T GIVE THIS WEBSITE THE OPPORTUNITY TO DELETE THIS REVIEW. Along with my name the order number is 340273??. You did say partial well you have all but 2 numbers. Now for the review in case the other was deleted. I am literally wireless-less!! Two of us ordered the phones to port our numbers from sprint and my friend was with Verizon. His ported right over within an hour. Cool I was next. Ok I am waiting and waiting and calling my number and finally I here the obnoxious tones indicating that is was porting. I called the *22890 from my phone to complete the transfer. FAILED! Tried again FAILED! I did everything trying to avoid having to call the customer service that I have yet to see get a good review or anything. Well I ended up having to call, I couldn’t get it to work. After one hour I got past the wait and was ready to speak to someone. Well because they are foreign (and I have nothing against any race, religion nor color!!) I had a very difficult time understanding her. Needless to say the bottom line was to WAIT!!! They wouldn’t try anything for 24 hours. Now I call sprint thinking they are giving a hard time releasing my number. NOPE they said it was complete on their end and the account was closed. Wasn’t them. I only waited till the next morning armed with the information they had given me. AFTER ANOTHER 2 HOURS they say the phone is defective. Ok fine there is a 1 year warranty……No that is the easy part. Now here is the part that really sucks!! My number is in limbo I can’t use!!!!, they will send me the paperwork to fill out to send the phone back!!!!!, when they receive it they review it and get it approved for return!!!!! Then they finally send me another phone out!!!!! He said it takes about two weeks!!!! Unbelievable, I am stunned and very very pissed about the extremely pathetic and non-existent customer support. I can take spending more than necessary the time to resolve an issue but when you spend all that time and they don’t resolve it and treat you like you aren’t important and we don’t care we are in control and there isn’t a thing you can do to us. WELL YES THERE IS!!! This review and telling everyone I know. Believe me as soon as my number is up and running I am running to another carrier. Good Luck

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2 out of 4 people said 'YES'

101720

Posted by Cyn (7 years ago)

I've had Straight Talk for close to a year now and I absolutely LOVE IT !!! I was paying so much for Verizon and they wanted 2 year contracts with every new phone. My entire family dropped Verizon and went with Straight Talk. We saved hundreds ! It's so freeing not being tied down by a contract and all the BS taxes ,phone fees etc etc. I've never had a dropped call and I have excellent service everywhere I go. My boyfriend uses Sprint and he pays $120 a month and he has to get near a window or outside to get reception. I'm the only one at my job who has service in the cafeteria at lunch.

One of my friends went to Straight Talk but she had the same problem that another reviewer had with switching phones and they deactivated her phone and gave her a new number. Her account also disappeared on-line and when she called the customer service they wouldn't help her at all. She started crying on the phone with them right next to me the last and 5th time she spoke to them because she was so frustrated. She spent hours on the phone with them and she could barely understand them. She now has AT&T and she has bad reception in our building. I really really hope that never happens to me because I really like my number. So far so good. I have the LG slider phone but I really want the NOkia E71 but unfortunately that phone runs off the AT&T network. ): You can't beat Straight Talk's deal. I use the $30 plan and it's perfect for me.

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100650

Posted by Rachel white (7 years ago)

i love straight talk it is amazing. I have had straight talk for most of this year and it has gave me bigger savings and money in my pocket.

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100230

Posted by Pedro (7 years ago)

Straight talk is the best. I try straight tal for 3 months, and I love it.

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99700

Posted by Sarah (7 years ago)

I've been using straight talk for about nine months now. I absolutely love it! I never have problems with not having service. The price is the best thing about straight talk. You cannot find any deal like it. I will never switch unless for some crazy reason they raise the price.

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99420

Posted by Kayla Robbins (7 years ago)

it has great service except some minor areas and its a great deal and saves me money

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99230

Posted by Lindsay (8 years ago)

At first I had problems with customer service, but thankfully my phone works great now and I havent needed to contact them.

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97870

Posted by Angie (8 years ago)

I really like the service i have received with straight talk

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97630

Posted by Angela Ashbrook (8 years ago)

Straight talk is the best pre paid cell phones ever! I would even choose straight talk over contract, because they are still cheaper and have way better reception!! It is awesome!!

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97530

Posted by justin (8 years ago)

great phone .this is the best idea ever. i will never go back to another company. this will put them out of business

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97370

Posted by sean stokes (8 years ago)

I like the phone i just wish that strait talk would

lower the price more for the more months you buy

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96920

Posted by Bre (8 years ago)

I have tried sprint. Alltel,At&t and many more. By far I get the best coverage with straight talk

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96770

Posted by Dino (8 years ago)

I'm happy I made this decision. It is so much more convenient than any contract phone. Never going back.

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96610

Posted by jewlz (8 years ago)

straight talk has great plans and the best service... i love it

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96410

Posted by Melissa (8 years ago)

Straight talk iss very affordable and is good for my bufget

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96370

Posted by Lisa (8 years ago)

i dont have the phone yet but wanting to get it. the reviews ive read is excellent and is helping me make my final descision. i am looking forward to getting the Nokia E71 Smart phone!

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96070

Posted by Jim (8 years ago)

very good deal, waybetter than any other prepaid phone thats for damn sure!

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95730

Posted by Steveo (8 years ago)

looking forward to more good experiences. I shopped around and found straight talk had the best deals. I also was always able to talk to a live person (I had read reviews of others who had complained of problems in this area)

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95720

Posted by bryon potter (8 years ago)

i love straight talk unlimited for 45 bucks a month i get unlimited talk, text, and internet you cant beat this no matter what company you go through there is no other phone company i would ever go through

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95440

Posted by Julia Rose (8 years ago)

I have the $45 unlimited plan and love it. I don't have a really fancy phone but it does all i need it to and I have complete control over my monthly bills with no hidden costs and no contract. Perfect!

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South Africa flag   Review came from South Africa.
95380

Posted by notgoingtosay (8 years ago)

Great service not so great coustmer service very good for the money phone selcetion is not very good but what do you expect from walmart!?!

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94810

Posted by Anna (8 years ago)

I Love having straight talk because its so easy to afford. no late fees and no huge bills. its the greatest phone plan anyone could have for only $45 a month. and i also enjoy the unlimited everything with most of their plans!!

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94620

Posted by FELICHA (8 years ago)

I LOVE HOW YOU ONLY PAY $45 A MONTH FOR UNLIMITED TALK, TEXT AND WEB.. AND I CAN REFILL WHEN I WANT. I CAN GO 30 DAYS OF IF U DONT FEEL LIKE BEING REACHED ILLLEAVE MY PHONE OFF FOR A FEW DAYS THEN TURN IT ON WHEN IM READY AND I DONT HAVE TO PAY EXTRA!!!

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94590

Posted by Charles (8 years ago)

About the best phone for the money and the best plan for the best monthly price. I had boost and will be changing over to StraightTalk.

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94260

Posted by jessica moseley (8 years ago)

ttly awesome .i love my new smartphone,I just left verizon. I got the same great network without a contract.thanks...

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94250

Posted by Marlon Chapman (8 years ago)

I have been with Straight Talk a little over a year and it has been great so far. I have been shopping around because I was interested in a smart phone with out a contract. No that Straight Talk has a smart phone I am excited but it is a very expensive. The only hickup I've experience was not being able to accessing a social web site for a few days and customer service seem clueless. I was not sure if they were aware of the issue or what but I fely as if I was getting the run around for no reason at all, but over all Straight Talk gets an A from me. Great Product and Great Company!

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94200

Posted by kim (8 years ago)

I have a straight talk phone love the service but would really like to update my phone but so expensive looks like you could have specials like the verision or us cellular does

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94190

Posted by William (8 years ago)

I have had very good luck with straight talk, got rid of my Verizon contract, same network, great quality calls, just wish the browser was a little faster.

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94150

Posted by eric knight (8 years ago)

i am very happy with the services and a good price i wont be changeing my plan for a wile

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92980

Posted by Prashanth (8 years ago)

Awesome... its the right Phone to have with you for a right price. I would lookforward for the latest phones to be stacked up in the same manner.

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92950

Posted by Nathan Haight (8 years ago)

It sounds like an amazing product! I really do appreciate that I can use the same towers I've been using and keep my existing phone number!

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92940

Posted by Cowgirl (8 years ago)

Great smartphones,great price,great service !! Customer service is always prompt and helpful. I have recommended this company to many people.

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92830

Posted by SANDRA HOWE (8 years ago)

MY SISTER HAS A STRAIGHT TALK PHONE I AM PLANNING ON GETTING ONE,I WANT ONE WITH GPS SERVICES

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92650

Posted by Kenny Taber (8 years ago)

I love the att side of straight talk the verizon side is not very good were I live though

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91890

Posted by corey (8 years ago)

i like the straight talk plan that they have

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91570

Posted by Denise Cherry (8 years ago)

Straight Talk is a excellent phone company. And its in my budget!

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91260

Posted by kelly (8 years ago)

Excited about my straight talk phone and glad to kiss the contract goodbye.

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91100

Posted by Monnette Claney (8 years ago)

Very Good, I like my phone and I get a good signal all of the time.

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90290