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ZenDough Review + Feedback & Discussion

ZenDoughYou can write a review for ZenDough and also view its ratings and comments posted by others.

Read 4 Customer Reviews for ZenDough.

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User-Submitted Reviews of ZenDough & Testimonials

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Posted by G Spencer (5 years ago)

Watch your credit card statement after you cancel....

Watch your credit card statement after you cancel they will continue to charge you. I signed up for the service and did a full month and then decided to cancel. I canceled on line and got a confirmation e-mail. Then got charged another $29.95 a month AFTER I cancelled. Customer service said they did not have the tools to help me after they had me give personal information including a credit card number. Got sent to the escalations team who said it would take at least 4-6 days to process the refund request and another 30 days to refund the money. Horrible service and customer service would not recommend.

Pros:
  • The website looks professional.
  • Cons:
  • They continue to charge you after you have cancelled.
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    150680

    Posted by J Turner (7 years ago)

    Lousy Customer Service

    The woman I talked to about cancelling an account (...244) would not do so without my answering personal questions, such as "Why did you subscribe? Why do you want to cancel?" When I informed her that I did not have time for a conversation, she continued to give me the third degree, even after I warned her that I would complain to authorities. I hung up but later found they had cancelled it. You can't cancel Zendough by email or even snail mail apparently; you have to talk to an idiot.

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    125090

    Posted by P Hunter (6 years ago)

    Terrible Customer Service

    Called to cancel 7 day trial membership. Could barely understand the customer svc. person. I asked her where she was located in the world, thinking we might have a language issue. She stated she could not divulge that information for 'security purposes.' Give me a break! More jobs outsourced to a third world country explaining why so many are unemployed in the US. I do not recommend Zendough. Shop American Made, Buy American Made. Poor customer service. Shady Deal.

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    129710

    Posted by Matt (7 years ago)

    Signed up for a 7 day trial on zendough.com. Called on the first day (during business hours) to cancel membership and received no answer. I have called on subsequent days during business hours and still received no answer. Hours and Phone number are listed on their website.

    Telephone support is listed as the only way to cancel the account. I have now canceled my credit card as to avoid them trying to charge me when the 7 days finally lapses.

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    Zendough Rating: 2.0/5 (21 votes cast) [4 votes came from reviews] 4 reviews by users total.

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