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Coupons/Deals  ·  New Promo Codes/Coupons  · May 27, 2018

Yandy Lingerie Review + Feedback & Discussion

Yandy LingerieYou can write a review for Yandy Lingerie and also view its ratings and comments posted by others.

Read 5 Customer Reviews for Yandy Lingerie.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 1 person rated the prices offered by the store a score of 9.61
How long did it take for you to get a reply from customer service? - 1 hours on average experienced by 1 person hour(s)

User-Submitted Reviews of Yandy Lingerie & Testimonials

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Posted by Chris (6 years ago)

Return Policy is hurting them big time

Horrible customer service. Among the worse ever. And although it's posted, it shows it was built by someone who has no business background.

14 day return policy is enforced like a cop. So the item takes time to arrive. And so after 10 days of receiving it, it was determined the item was not what I needed. I wanted to return it. Unopened.

I was told the return time has elapsed. And I told them you could charge me a restocking fee and give me store credit. I was denied.

So they would have lost no money. I would have returned as a customer. And they denied that?

Terrible.

So they lost me as a customer. And I am writing this review. And I am telling as many people as possible about my experience.

I am not sure how much I would spend there in the next year. I loved the site, so maybe $300. And because of their return policy, they miss out.

And imagine if only 10 people believe what I do? That's $3000. And if they keep doing this, they are just losing money by the day.

Pros:
  • None
  • Cons:
  • Return policy
  • customer service
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    4 out of 4 people said 'YES'

    145750

    Posted by BLAH (5 years ago)

    DO NOT DEAL WITH YANDY

    BAD COMPANY! HORRIBLE CUSTOMER SERVICE! I even was dealing with the "supervisor" -- gave me a total run-around. She couldn't take in the fact that they did not supply the proper sizing information for all their products and argued with me. If the way to measure for one item is completely different then everything else, then there should be directions listed! TOTALLY UNPROFESSIONAL! Before dealing with the supervisor, the regular customer service acted testy and completely unhelpful--they would not answer any of my questions and "chased their tail" with the same answers that did not give me any answers for what I was asking!

    This company apparently has a 15 calendar business day return policy (ummmm... the PO isn't even open 7 days a week!)

    I was ordering a Valentine gift for my husband... not gonna get one now on time! Thanks for poor directions and customer hostility (not service)!

    Pros:
  • Products are nice
  • but you can buy else where (its better worth spending the extra $ then dealing with yandy).
  • Cons:
  • Gives you the run around
  • poor sizing instructions
  • BAD attitudes when dealing with customer service and CS supervisor
  • no real customer service more like "we are going to tell you that everything you say and do is wrong and we will not do anything in our power at all to help you because we don't care for your business ever!"
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    3 out of 3 people said 'YES'

    150870

    Posted by Mitch (6 years ago)

    Confusing site, cheap products, poor service.

    Costume fell apart before my wife even wore it. Cannot return. Took my money and ran! Last 3 of order #483.

    Pros:
  • none
  • Cons:
  • cheap goods
  • bad service
  • bad policies
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    2 out of 3 people said 'YES'

    146490

    Posted by kb0081 (8 years ago)

    This website has the WORST customer service! First, I had a coupon code that had no listed restrictions. When the coupon code did not work I activated the on-line customer service. It took 40 minutes for the representative to finally tell me that the coupon won't work on sell items. Okay. List that with the coupon code and I won't even try. Next, they listed an item for the wrong price on the site and then wouldn't honor the price. Instead, I waited another 40-55 minutes for them to "fix it" while I was told to be "patient". Really? Did the customer service rep really just tell me to patient after I've been waiting 40 minutes? In the end, they changed the price on-line while I watched and then told me it was listed correctly. Don't try to purchase anything from this website.

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    2 out of 3 people said 'YES'

    95800

    Posted by A.K. (9 years ago)

    Awesome! By far, the best prices and they ship very fast. I've places several orders through yandy and I've never had a problem!

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    5 out of 7 people said 'NO'

    24460

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    Yandy Lingerie Rating: 2.7/5 (35 votes cast) [3 votes came from reviews] 5 reviews by users total.

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