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Woot Review + Feedback & Discussion

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Read 1 Customer Review for Woot.

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Posted by Dave (6 years ago)

No Customer Support Number, DO NOT use Paypal with Woot

I wanted to buy this robot pool cleaner they had on-sale, and I decided to use a a credit card that is different than the one saved in my Woot account. I noticed that there was an option to pay using PayPal, and the credit card I wanted to use was already in my Paypal account, so I thought okay why not. It asked to setup a "billing agreement", which I went and said yes, and boom, the order went through. Huh I thought? Turns out that the devious Paypal is drawing from my bank account instead of the option of me paying via the credit card I wanted to use.

So I tried to contact Woot to cancel the order, but it's been several hours and they still have not replied. There is also no phone number or any Contact Us info.

This was a very poor purchasing experience. I will likely buy from Woot again, but will never use Paypal with any e-store when it is asking for a "billing agreement" again.

Pros:
  • good deals here and there
  • Cons:
  • be careful when you use Paypal- you do not have the option to use your credit card FIRST
  • Woot has no phone support
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    An update on this debacle. The order was for $540, and I didn't have that much money in the account that Paypal withdrew from, and the result was a $25 overdraft fee charged by my bank. What a scam.

    3 out of 3 people said 'YES'

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    Woot Rating: 2.9/5 (16 votes cast) [1 vote came from reviews] 1 review by users total.

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