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Coupons/Deals  ·  New Promo Codes/Coupons  · May 27, 2018

WineBasket.com Review + Feedback & Discussion

WineBasket.comYou can write a review for WineBasket.com and also view its ratings and comments posted by others.

Read 2 Customer Reviews for WineBasket.com.

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User-Submitted Reviews of WineBasket.com & Testimonials

Posted by Nina D (6 years ago)

Poor Customer Service

I purchased a gift basket with free shipping only to have my credit card charged a week later for an additional $10 for shipping. Weeks later and 3 e-mails sent still no reply, resolution or refund. Do not use this company as it seems they do not value their customers.

Pros:
  • shipped on time
  • Cons:
  • free shipping was not honored
  • no reply from customer service
  • over charged for order
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    3 out of 3 people said 'YES'

    134500

    Posted by B. Stanley (8 years ago)

    Westerville / Ohio: I placed an order (1740***) with winebasket.com and was sorely disappointed. They advertised a basket with a bottle of wine, cookies in a gold box, chocolate almonds and bavarian chocolate hazelnuts. I got a bottle of wine, cookies in a broken box, tea cookies and more cookies! I am still waiting a response but I doubt they will follow through on their promise on my now ruined birthday surprise for my almond & chocolate loving boyfriend. You can't count on them to get it right the first time, and I definately don't feel valued as a customer. This order was sent to

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    3 out of 4 people said 'YES'

    68540

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    Winebasket.com Rating: 2.8/5 (16 votes cast) [2 votes came from reviews] 2 reviews by users total.

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