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WestJet Airlines Review + Feedback & Discussion

WestJet AirlinesYou can write a review for WestJet Airlines and also view its ratings and comments posted by others.

Read 7 Customer Reviews for WestJet Airlines.

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User-Submitted Reviews of WestJet Airlines & Testimonials

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Posted by B Grove (8 years ago)

Although I am a US resident, I have always preferred to drive to Winnipeg to catch a Westjet flight within Canada. Good in flight service, friendly agents and flight staff, and good connections. However, over the past couple of months service through the service center has become the worst that I have experienced anywhere. Three or more hour waits on the phone to resolve reservation problems created by a poorly constructed and nonresponsive online reservation system is unacceptable. Management should be very concerned. I cannot imagine that I am the only potential customer who will now look at alternatives the next time I travel within Canada.

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Yes, I'm a Calgarian. Support local business. right?? I booked flight to Mexico for my wife and friend over West Jet site. Looked long and hard for 3 months to choose right. West Jet no different than those internet travel sites, 5 star hotel, 1 star room. My wife is in tears. Brutal that West Jet is no better and maybe declining to be even worse. My prediction domed to go the way of so many others. Welcome back Air Canada.

1 person said 'YES'

50270

Posted by Eva Bolger (8 years ago)

I flew home on WS 1333 on April 17th,2010. Westjet usually delivers impeccable service. Articles were stolen from my suitcase that are irreplaceable. Semi-precious stones from Arizona for bead bracelets were taken, a ceremonial pipe with turquoise was taken and 60 small packets of Vitamin C Emergen-C were stolen from my checked baggage (WS 9838744789). My reservation#is FLLZBZ (I'm hoping someone from Westjet can help me.) Eva Bolger

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Canada flag   Review came from Canada.
63760

Posted by rick (8 years ago)

new system sucks, wait on telephone for 1.5 hrs as always for the lat 2 months.

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Mexico flag   Review came from Mexico.
46700

Posted by janine (8 years ago)

Hi

I would liket ow warm people to think twice about booking a vacation with westjet.We recently booked a glight to montego Bay. West jet did not get us there. Had to change to american airlines.

West jet made no apology even though There agent was responsible for us not making the flight. They just make excuses. I will never fly with westjet again

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Canada flag   Review came from Canada.
43110

Posted by JAMES (9 years ago)

Nothing is more friendlier and safer than flying WestJet.

I used to be afraid of flying (and granted, I NEVER flew before), but Westjet staffer's are prepared for those customers who could be afraid, and made sure I was extra comfortable, and what to expect.

So again, i say, they are friendlier than any other airline.

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Canada flag   Review came from Canada.
15520

Posted by v. joshi (9 years ago)

A great airline to fly with. On flight staff is pleasant and helpful.

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Canada flag   Review came from Canada.
15010

Posted by Charlotte Lichter (10 years ago)

Great airline to fly with. Great prices! Rating 4.5/5

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Canada flag   Review came from Canada.
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Westjet Airlines Rating: 3.1/5 (20 votes cast) [3 votes came from reviews] 7 reviews by users total.

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