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UFC Store Review + Feedback & Discussion

UFC StoreYou can write a review for UFC Store and also view its ratings and comments posted by others.

Read 4 Customer Reviews for UFC Store.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 2 people rated the prices offered by the store a score of 1.19
How long did it take for you to get a reply from customer service? - 91.5 hours on average experienced by 2 people hour(s)

User-Submitted Reviews of UFC Store & Testimonials

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Posted by Jess (8 years ago)

Incompetent and atrocious customer service. They charge shipping on pre-sale prices but only when it ends up costing YOU more. Get your UFC gear from anywhere but here!!!!

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Canada flag   Review came from Canada.
97200

Macallan Omarah reviewer photoPosted by Macallan Omarah (2 years ago)

UFC Store is a SCAM

Purchased UFC Reebok Jersey which guaranteed "Ship by Wednesday for main event fights". Although I purchased a week in advance I paid an additional $15.95 for 2 day shipping just to guarantee my kit would be received in time. Friday, the night before the Pay-Per-View fights, the Jersey was still not received. Trying to speak with customer service was like ramming my head into a brick wall over and over. I think I would have preferred that actually. Horribly rude customer service and don't even think about asking to speak to a supervisor. They argued with me over asking to speak to a supervisor and after being on hold for 20 minutes I finally got a mouthy, indignant, rude and not to mention, I could barely understand a word he spoke. Needless to say despite the website guaranteeing in large print that the item would be shipped by Wednesday and paying the extra almost $20 for shipping to have 2 day delivery. They still had no idea when I would be receiving the Jersey. I was told that I would receive a refund but still haven't seen it yet. $95.94 down the drain. Thanks UFC Store!

If you want to purchase sports gear or MMA supplies or clothing, shop MMA Warehouse! Excellent quality and super speedy delivery. I spoke with customer service there just to see if my item could ship in time for the fights and the agent couldn't have been more friendly and helpful. I will never shop UFC store again. I advise you against it as well.

Bought: Men's Reebok Nate Diaz Black/White UFC Walkout Jersey

Pros:
  • ZERO
  • Cons:
  • Doesn't ship by GUARANTEE date

  • Paying extra shipping has zero effect
  • WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED.
    Where's my $95.94 refund???
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    Posted by Bob (3 years ago)

    Horrible customer service

    Customer service can't figure anything out. Ordered a custom UFC jersey and when trying to find out why it's taking so long( 6-8 weeks) was told they have no way of checking status of order. How does a company as big as this ( Reebok ) not have an A+ customer service department? Made the mistake of ordering a custom UFC tshirt and washed before wearing only for the lettering to wash off. Was told by customer service policy it can't be returned after it's been washed. Never even got to wear it. Don't buy anything online and beware of quality.

    Bought: Product no. 2212070 Men's Black UFC Personalized Legion Name & Number Tri-Blend T-Shirt

    Order Date: 2016-02-01

    Date Received: 2016-02-15

    Pros:
  • None
  • Cons:
  • Poor quality
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    Posted by De Noslrac (9 years ago)

    Awful experience using their own egift cards. Customer service is absolutly horrible!!! I will never shop there again.. I urge others not to shop their as well!!!

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    Ufc Store Rating: 2.5/5 (17 votes cast) [2 votes came from reviews] 4 reviews by users total.

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