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Trainz.com Review + Feedback & Discussion

Trainz.comYou can write a review for Trainz.com and also view its ratings and comments posted by others.

Read 1 Customer Review for Trainz.com.

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Posted by David (5 years ago)

Horrible experience. Wrong item sent. Bait and switch practice

Made the mistake of giving this lousy company my business. Twice they sent item which was not the actual one advertised. Good luck trying to get anything done with their rude, uncaring customer service staff. They will send you a canned email response. They never return calls, could careless if you got what you ordered or not. The owner must be laughing all the way to the bank with all the people they rip off.

Bought: O scale engine.

Order Date: 2013-08-20

Date Received: 2013-08-24

Pros:
  • Quick ordering.
  • Cons:
  • Wrong item. Broken. Not what is advertised on their site. Zero customer service help. Will not return calls. Canned email replies for answers to problems.
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    Totally agree. Advertise a set of N scale trucks at $3.86 + $7.95 shipping. Try to order more than one item? They want and additional $7.95 for EACH item that they are going to put in the box with the original item ordered. Nice little scam Trainz has going on. Avoid this business at all costs.

    4 out of 4 people said 'YES'

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    Submit a Trainz.com review & rating re: good/bad customer service, price w/ discounts, coupons and promotions + the quality / effectiveness of the product(s)/service(s). Have you been scammed by Trainz.com? You can write a Trainz.com complaint or post a warning about Trainz.com including Trainz.com's service or product safety. Or as a happy client you can describe the great products & services offered. Share your feedback with others.

    Trainz.com Rating: 3.0/5 (10 votes cast) [1 vote came from reviews] 1 review by users total.

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