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Tractor Supply Review + Feedback & Discussion

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Read 4 Customer Reviews for Tractor Supply.

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User-Submitted Reviews of Tractor Supply & Testimonials

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Joe C. Adams reviewer photoPosted by Joe C. Adams (6 years ago)

Dissatisfied !!!!!

I hav allways been satisfied with store and online shopping with T.S.C, untill my last order(I hav purched several hundred$ worth of shop equip),I ordered a Mr. Heater Big Maxx gas shop heater, apparently u advertized something u didn`t hav ,because u canceled my order, am very dissatisfied with this action, sincerely, Joe Adams.

Pros:
  • Always happy b-4 !
  • Cons:
  • Last order was canceled without explaination
  • why advertize what is not available ?????
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    I 4got to put my order# on my feedback comment:1253385, there u go.....

    2 out of 3 people said 'YES'

    136670

    Posted by Ginger Greene (8 years ago)

    I placed an order online. That transaction was perfect. I was informed on every step of shipping and even a thank you for pickup. I had the order shipped to the Georgetown, KY store. It arrived on Monday afternoon, I received a telephone call telling me MY order was there. I went Wednesday afternoom to pick it up. CHRIS gave me the wrong order and insited I would take that order and ship it back to the warehouse. It had another woman's name, telephone number and PO number on the receipt. I was NOT taking that order,good thing I am a Christian that order was more costly and everthing had already been paid for. I was in the store at least a hour, making calls to 1-800 Customer Service,and listening to Chris's excuses -- warehouse miss up, Mary-(receiving employee) miss up or I just was't sure what I had ordered. I had all my paperwork and I knew what I had ordered, and he still said I WOULD take that order. After several trips to the back he returned and was able to find my order. He never said he was sorry for anything. I left the store, only to return to let Chris know how disappointed I was with his actions, only response was "WHAT MAME?". This makes me very sad. Tractor Supply really needs to give classes on CS classes to their store employees.

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    93110

    Posted by Teresa Hicks (5 years ago)

    Wrong order

    I ordered a pair of insulated coveralls and received a pair of work pants. The return label says I will not be refunded for my shipping charges and I will be charged to return the product to the store. This is ridiculous, I won't make the mistake of shopping online with Tractor Supply again.

    Pros:
  • Received in less than a week.
  • Cons:
  • Company sent the wrong item and my credit card has been charged for shipping which I won't be refunded when the item is returned
  • even though the wrong item was shipped
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    150780

    Posted by sharon keim (8 years ago)

    the troy mo. store is a very nice store. everyone is very nice and eger to help you. we buy lots of dog food there. its very econ.

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    Tractor Supply Rating: 2.3/5 (12 votes cast) [4 votes came from reviews] 4 reviews by users total.

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