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Swimwear For Me Review + Feedback & Discussion

Swimwear For MeYou can write a review for Swimwear For Me and also view its ratings and comments posted by others.

Read 3 Customer Reviews for Swimwear For Me.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 1 person rated the prices offered by the store a score of 4.36
How long did it take for you to get a reply from customer service? - 15 hours on average experienced by 1 person hour(s)

User-Submitted Reviews of Swimwear For Me & Testimonials

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Posted by Janice D (5 years ago)

Be careful with returns, better prices elsewhere

If you are planning to try a couple of sizes / styles and return what you don't want, be careful! They tell you to use an insured, trackable form of shipping for returns (its not a suggestion, its an instruction). I didn't and guess what - they have no record of receiving my return. No problem with returns made the same way on the same day to other companies. So you can pay more to insure your returns or you can do your return thru their process (store credit only), but I wouldn't trust them with an uninsured return. FYI - you can get the same Longitude suits for less through JC Penney's. As per the posting agreement, part of my order # is "PYG" and city/state is San Mateo, CA.

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I purchased a suit in the Fall of 2013, returned it with tags, and original statement, and because the company changed locations, etc. they cannot find my information. I have paperwork showing the date & time they received the return merchandise, but have not been able to resolve it as of today (4/17/2014) Terrible Customer Service!!

2 out of 2 people said 'YES'

145120

Posted by Ram (4 years ago)

Not able to get the Return Label

Swimwearforme advertised on its website that they offer free shipping, return and exchange in the US. I'm not sure if the free return part is true since I've been waiting for the return label since 6/3. I called customer service twice (on 6/6 and on 6/11) asking about it; and every time I called, they told me that I should either receive it early next week or at the end of the week. This is my first time buying from swimwearforme, and I don't think they will get my future business or any of my friends and relatives' business if they do not stand by what they advertised. My order number is 100003053.

Bought: Aqua Soleil Roundabout Tankini Top, ERAS1026T-XS-Blue

Order Date: 2014-05-10

Date Received: 2014-05-30

Pros:
  • nice fabric and pattern
  • Cons:
  • tight in the chest

  • Customer Contacted Swimwear For Me Via:
    (408) 836-6766
    help@swimwearforme.com

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    1 person said 'YES'

    160700

    Posted by Aletha ROEDER (4 years ago)

    Customer Service is Unsatisfactory

    I placed an order on April 21, my credit card was charged on April 22. Today, May 6, I have no suit, they can't give me a tracking number, I can't talk to a supervisor and I can't get anyone to call me back. It seems the only thing they can do right is the credit card transaction.

    Bought: Swimming suit

    Order Date: 2014-04-21

    Pros:
  • Ah none
  • Cons:
  • Charged my credit card day after order but I didn't receive a package
  • nor can they give me a tracking number so I can find our what happened to it

  • Customer Contacted Swimwear For Me Via:
    (844) 299-7946

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    Same thing is happening to me. Did you ever get your suit? I can't get tracking information only keep getting emails saying technical problems. I have read reviews from others and they a ll say stay away. Now I wish I had not ordered from them. If I ever receive I will update.

    1 person said 'YES'

    160210

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    Swimwear For Me Rating: 3.2/5 (12 votes cast) [3 votes came from reviews] 3 reviews by users total.

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