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Swanson Vitamins Review + Feedback & Discussion

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Read 32 Customer Reviews for Swanson Vitamins.

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User-Submitted Reviews of Swanson Vitamins & Testimonials

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Posted by David (7 years ago)

Company Knowingly & Willingly Sells 2 Year Old Fish Oil

Ordered some Buy-1-GET-1-Free fish oil from these guys lately, and noticed that the manufacture date was 02/10- that's right February of 2010. That's nearly TWO years old. We're not talking about herbs here, but FISH OIL. Read online that old fish oil can actually be bad for you in terms of chemicals called "lipid peroxides".

So I complained to Swanson's Vitamins customer service, and their reply? Some mumbo-jumbo defending their manufacturing practices and that "Please be assured the SW1309 Swanson Premium Lemon Flavor Omega-3 Fish Oil & Vitamin D that you received with a manufacture date of Feb 2010 is guaranteed fresh and potent through Feb 2012." I don't believe nor trust their "assurance" in this case.

No apologies, no effort to try and replace the 2 year old fish oil. Wow. If I knew these fish oil were that old I would NEVER HAD ordered them no mattered the price. Terrible customer service and perhaps even dangerous practice of selling 2 year old fish oil to the public. Sickening.

Order # ends in ****8923.

Pros:
  • cheap price
  • Cons:
  • bad customer service
  • sells nearly 2-year old fish oil
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    After another complaint via email, they did refund the money I spent for the fish oil. I went on their website and posted a review of the fish oil, which is currently rated at 5 stars. It never got put up. Obviously I will no longer trust the reviews present at Swansonsvitamins.com as they are manipulated by the company.

    10 out of 13 people said 'YES'

    132670

    Posted by El Mano (9 years ago)

    I can understand how a customer forms an opinion on price, delivery time and customer service yet I see many go on to talk about "high quality". How in the world are they able to judge the quality (dosage, strength) of what they are getting???

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    6 out of 6 people said 'YES'

    38650

    Posted by Ivan (8 years ago)

    Great products and online service.

    Best value for my $ and good quality.

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    6 out of 8 people said 'YES'

    65090

    Posted by rediane (9 years ago)

    I am totally satisfied with my orders. All of the prices are reasonable, high quality and the shipment is fast.

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    4 out of 4 people said 'YES'

    Turkey flag   Review came from Turkey.
    29720

    Posted by Untide44 (7 years ago)

    Manipulate Customer Reviews

    Swanson Vitamins only post positive reviews on their site about products. I notice they post all the postive feedback I left but don't post the negative. I feel that's very dishonest makes me wonder if this a norm.

    Pros:
  • Coupon Codes
  • Cons:
  • Not honest about reviews and 8 day shipping.
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    I just experienced the same thing. My review about their 2 year old fish oil never showed up.

    8 out of 13 people said 'YES'

    132070

    Cheated Customer reviewer photoPosted by Cheated Customer (4 years ago)

    Fraudulent Business Practice regarding Cash Back

    I use Swanson's Vitamins as a semi-good place price-wise in lieu of Amazon for certain health, nutrition, & soap/shampoo products. Often times they will send out a coupon code. Recently I got a 15% off $50 with free shipping, and I took advantage of it. I placed the order on 7/24, and it did not even ship until 7/29. None of the products were indicated as out of stock during time of order.

    I live in Texas, and it gets really hot in the summer, so the sooner supplements arrive, the better- you just don't want them sitting out in a hot delivery truck. My advice is to avoid Swanson if you are ordering heat-sensitive products or expect timely delivery. Probiotics especially would be a big no-no to order from them in the summer, since by the time it reaches you who knows how much viable organisms remain.

    Just my 2 cents.

    Bought: Moisturizing Body Wash Unscented,XyliWhite Cinnafresh Toothpaste,Full Spectrum True Cinnamon,Keratin Shampoo

    Order Date: 2014-07-24

    Pros:
  • cheap prices after coupon
  • Cons:
  • Order doesn't ship for 5 days and still has not arrived after 8 days

  • Customer Contacted Swanson Vitamins Via:
    (800) 437-4148
    customercare@swansonvitamins.com

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    2 out of 2 people said 'YES'

    161280

    Posted by m.h. (9 years ago)

    my orders have always been delivered in a timely manner from swanson's vitamins. their 2 for 1 or 50% off discounts on certain products are really good deals. i only had a problem when one time the l-carnitine i ordered and left alone for about six months smelled like vinegar. i complained and they just said that's the way it's supposed to be. but overall i'm fairly happy them them.

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    2 out of 2 people said 'YES'

    30770

    Posted by Helen Nacinova (1 decade ago)

    Swanson Vitamins sells nutritional supplements at discount prices but you don't want to be lured into buying too much vitamins/herbs you don't need. Vitamin A and E you have to be care and not take too much because there's research that says that they have a bad long term effects on your health. Best thing is to eat lots of veggies and fruits and cut down on the red meat. When I do order from these guys it's for products that are known to reduce cancer/heart disease significantly like Vitamin D, Resveratrol, Turmeric/Curcumin, Policosanol, beneficial bacteria, etc. But I make sure I order them at once to save on shipping, and to not fall into the trap of constantly ordering new products unless they are absolutely proven in research.

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    2 out of 2 people said 'YES'

    2730

    Posted by Taurus18 (10 years ago)

    Swanson is a huge vitamin online store that features various health related products. Swanson's website is easy to navigate and I can find my product right away by their excellent search engine. I like that Swanson offers up so much information on every single item before purchasing.

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    1 person said 'YES'

    28410

    Posted by Jaymi (1 decade ago)

    I just bought Swanson's Longevital vitamin supplement with the $5 off first time customer coupon for my grandma. That pretty much made it free shipping since shipping was $4.95.

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    1 person said 'YES'

    2100

    Posted by Janet Smith (2 years ago)

    Website malfunctions?

    I have had multiple orders that originated from an email advertising free shipping over a certain amount and at check out the discount is not taken. It takes a call to customer service every time they fix it but it happens almost every time. Registered clients are not logged so your log in doesn't work when you return. Shipping is slow. Recently they are often out of products. I have been a customer for over 20 yrs , before online ordering and they could handle that OK but they have outgrown their courtesy and ability to provide good customer service. Products and selection is good but very frustrating to deal with.

    Pros:
  • Good selection and products
  • and prices.
  • Cons:
  • slow shipping
  • website ordering flaws and not giving discounts advertised. Often out of products.
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    167590

    Posted by Adam (3 years ago)

    Deliberately decieving international customers

    AUSTRALIAN & INTERNATIONAL CUSTOMERS PLEASE NOTE

    Swanson Vitamins has chosen to use DHL as its new shipping supplier. I placed an order that was shipped out quickly on the sixth of May. I checked today and noticed they they have provided a "GM" tracking number.

    This is a DHL Global Mail tracking number, that can take up to several weeks to arrive. In checkout it is listed as DHL Priority Mail with shipping time 4-8 days. Such a time frame is DHL Express, not DHL Global Mail.

    There is no tracking for DHL Global Mail once it leaves its country of origin. All I know is that my parcel left the US on the 8th. I have no idea when or if I will receive this parcel.

    Please people, do not choose this shipping option unless you are willing to wait a considerable amount of weeks to potentially get your parcel - I know from experience.

    This was the only available option available to me when choosing shipping, and I thought that it was DHL Express (due to the 4-8 days shipping time mentioned).

    Australian & International customers, DO NOT place your order unless you are sure Swanson will send it express, otherwise you are likely to have a very long wait. I myself will be taking the 4-8 days quoted as being literal and be taking further action if the parcel does not arrive within an appropriate amount of time.

    UPDATE ON 23rd May 2015: The parcel went to Germany and now MIGHT be on its way to Australia. That was a week ago and apparently it sat in Germany for eight days.

    I don't know about all of you, but I don't want my vitamins held in storage for weeks without proper care. Swanson have stopped replying to my requests and blatantly refusing to process a refund. I'll be contacting my bank on Monday and processing a refund. If the parcel arrives, I'll be throwing it out as the item (several hundred dollars worth) will no longer be consumable.

    Bought: Several hundred dollars worth of supplements - too many to list here but can supply detailed list if requested.

    Order Date: 2015-05-05

    Pros:
  • Easy to navigate website
  • Cons:
  • deliberately deceptive
  • refuses to refund
  • excessive time to handle complaints (2-5 business days)
  • refuses to track orders or provide decent customer service
  • never received order

  • Customer Contacted Swanson Vitamins Via:
    customercare@swansonvitamins.com

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    Australia flag   Review came from Australia.
    164310

    Posted by Sharon M (9 years ago)

    Swanson's is great for vitamins and supplements for me and my pets. I have saved hundreds buying vitamins from them. Their delivery is fast, the vitamin quality meets labeling contents as rated by independent testing agencies. I highly recommend Swanson's and have no complaints.

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    1 out of 2 people said 'YES'

    55110

    Posted by Jan (9 years ago)

    I have been ordering regularly from Swanson Vitamins for three years now. I used to get many supplements from Trader Joe's. Swanson is the best price + quality = value I've found. And every now and then they DO offer free or discounted shipping.

    There are only a few supplements that they don't stock. Delivery is incredibly fast, and only once did I receive an item that was sealed on the outside and had a broken and peeled-back seal on the inside. They took care of the problem immediately.

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    1 out of 2 people said 'YES'

    31240

    Posted by Kathi Lenza (9 years ago)

    Most of my vitamins come from SwansonVitamins because they have really good prices. I'm sort of a health maniac and do a lot of research. As part of my daily regiment I take Co-Q 10, magnesium, K2 (aka MenaQ7- swanson has a B1G1 Free promotion on it right now), resveratrol, tumeric, probiotic pill, vitamin D, and fish oil/krill oil. I'm feelin' good and am appreciative of it!

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    31130

    Posted by Edna (9 years ago)

    I like to take fish oil to help with my cholesterol. Swanson EFA's MultiOmega with fish oil is my favorite supplement to take. Not only is my cholesterol controlled, my hair and skin are also in better condition.

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    28450

    Posted by Tammy89 (10 years ago)

    I begin ordering from Swanson through a recommendation from my dad. They have a stellar guarantee on all their items. Shipping is reasonable: $4.95 flat rate for unlimited items. I really like their Green Barley powder and found their pricing to be cheaper than other places that I bought from.

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    28440

    Posted by Vitaminshopper (10 years ago)

    I was looking for some inexpensive vitamins and found Swanson Vitamins online. Vitamins can be costly at my local drug stores. Swanson Vitamins has great shipping prices and high quality vitamins and supplements.

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    28420

    Posted by oliver sewell (1 decade ago)

    swanson is a great site I get my orders quickly.I have had more than one quality experience with them. Products are always fresh. If they don,t have what you need they will get it for you. Thanks

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    4480

    Posted by Doris H. (1 decade ago)

    I like the wide selection of products Swansons have. Co-Q10 prices on their site are low. Some of the other supplements I like to get from there are Vitamin D, K1 and vitamin K2 and Milk Thistle. Shopping at Swansons will certainly be a repeat experience for me.

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    3220

    Posted by TC (1 decade ago)

    Just went & purchased like $50 worth of pro-biotics products from these guys to help me with my intestinal detox. The "Soil-based Organisms" seem interesting so I ordered one for like $10. I checked out the different bacteria on Wikipedia and they all seem to be proven beneficial. Pretty cheap prices overall now let's hope if these bacteria will help me out!

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    2490

    Posted by Paul (1 decade ago)

    I just bought a bottle of Longevital multivitamin and the funny thing is it came in 3 bottles of 140 counts each. Shipping took about 5 days. I think I would buy from Swason again.

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    1 out of 2 people said 'YES'

    2340

    Posted by Sara S. (1 decade ago)

    I regularly buy Resveratrol, Tumeric extract/Curcumin and Green Tea Extract from Swanson's at discount prices compared to other retailers/online stores. Wish they have free shipping though!

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    2220

    Posted by Ed (10 years ago)

    I have ordered from swansonvitamins.com for all my supplements needs. I have found their prostate essentials to be very effective. They have their own house brand that can cut down cost, which I find to work just as good as the name brand ones.

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    1 person said 'NO'

    28430

    Posted by Luke N. (1 decade ago)

    Swansonvitamins.com has great prices on glucosamine/MSM and CoQ10. If they only had free shipping I would actually buy from them more often. Actually I need to stop "stocking up" so much from their good deals- I actually have some supplements that are expired.

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    1 person said 'NO'

    7450

    Posted by Cynthia (8 years ago)

    Thank you my mom and dad have been getting these vitamins for me for a few yrs now. I really feel much better now. I am very much happy with your product!!

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    3 out of 4 people said 'NO'

    121060

    Posted by Larry Y. (9 years ago)

    Excellent products and service. Have used Swanson's for a number of years with complete satisfaction. I am an educated supplement user (evidence based) who researches thoroughly and I recommend Swanson's products. They are often evaluated and reported on by Consumer Lab, have never seen a disapproval.

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    4 out of 6 people said 'NO'

    64090

    Posted by Annie Mulsoff (9 years ago)

    I've been buying Swanson products for about 3 years now. As far as I can tell, Swanson quality is as good as any other. Their customer service is excellent and their prices are far more reasonable than many other health care products.

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    2 out of 2 people said 'NO'

    32390

    Posted by Beverly Terhune (9 years ago)

    I love the Swanson web site. It is extremely user friendly. The prices and quality cannot be beaten. Thank you, Swanson for being such a great online store.

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    3 out of 4 people said 'NO'

    31190

    Posted by Daveed (1 decade ago)

    Great selection, great prices, and fairly fast shipping. I would highly recommend buying from Swanson's Vitamins for your herbs & supplement needs. I need to ease off now since my drawers are overflowing of their products. Too hard to resist some times :-).

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    2 out of 2 people said 'NO'

    30

    Posted by Cecilia (9 years ago)

    Very good phone help, great products at a great price. A+

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    4 out of 5 people said 'NO'

    36340

    Posted by helen (8 years ago)

    Products are very good. Very cheap and get the job done. On of the most powerful herbs on the market is with the Swansons.

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    4 out of 4 people said 'NO'

    109510

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    Swanson Vitamins Rating: 3.6/5 (52 votes cast) [10 votes came from reviews] 32 reviews by users total.

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