CoolComputing Logo
Coupons/Deals  ·  New Promo Codes/Coupons  · August 16, 2018

StubHub.com Review + Feedback & Discussion

StubHub.comYou can write a review for StubHub.com and also view its ratings and comments posted by others.

Read 17 Customer Reviews for StubHub.com.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average)
How long did it take for you to get a reply from customer service? hour(s)

User-Submitted Reviews of StubHub.com & Testimonials

Sort Reviews by: Best Rated or Newest

Posted by Steve Nelson (10 years ago)

We purchased tickets to 2 separate events that were spaced a week apart in two separate cities. We purchased both sets of tickets almost 3 months in advance and never received tickets to either event.

StubHub assured us every step of the way that we were covered by their "Fan Protect" guarantee and told us not to worry - we would have tickets in time for the event(s). We got ripped off on both transactions. We were out thousands of dollars in flights and hotels. When we attended the events that we finally scalped tickets for - the seats that StubHub sold us were occupied!

This company is practicing fraud. They tout their "Fan Protect" guarantee as a calming panacea to consumers when they have no intent on providing tickets.

Do not purchase from this company - look for a reputable company to do business with instead.

Was this review helpful for you?

  +2

  -0
Reply
Toggle Comment Form









2 out of 2 people said 'YES'

Canada flag   Review came from Canada.
15750

Posted by Tyrel Minick (8 years ago)

What a JOKE! BEWARE! WARNING! How in the hell do you think it is legal to let people charge 3 to 5 times what something is worth. Descriptions on the website are highly fabricated. I will NEVER EVER use this site again and I highly recommend that no one else uses it also! Raleigh, NC ORDER#36609109

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








100550

Posted by Parrothead (9 years ago)

I bought Jimmy Buffet tickets for $465 bucks for Alpine Valley concert 8/29/09. To date, I haven't received any money back on my fan protect guarantee. I'm now trying to dispute the charge via my credit card company.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








38140

Posted by Ronyale Merrill (9 years ago)

I have always had great service from Stubhub. The service is great as is the deals!

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








35110

Posted by Summer (9 years ago)

I feel confident to purchase my tickets from stub hub because they have a fan and a buyer's protect. Got lakers tickets and they were good seats. Although pricey, it wasn't that much more than the original selling price. The delivery charges are outrageous though.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








29330

Posted by BD12 (9 years ago)

Although I have used stubhub.com a few times. Its not my first option to obtaining tickets. I do feel its a good place to go when an event I really want to go to is sold out or just getting any last minute tickets. I like their service overall especially their support staff. My questions are all reasonably answered in a short amount of time.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








29320

Posted by Trey (9 years ago)

Stubhub acts like the middleman when you sell or buy tickets from there. Only stubhub knows who the sellers and buyers are. The site is easy to use but it can be slow. In my experience I bought lakers tickets and the seats were excellent.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








29310

Posted by WWE_fan (9 years ago)

At the last minute we wanted to go to Wrestlemania 25 in Houston so we turned to Stubhub. We were able to find some "riser" floor seats for $200 each. The tickets were Fedexed to us and we had no incident using them. I was disappointed with the view of ring. We were in one of the last rows of our section and had to resort to watching the jumbo sized TV screens to see exactly what's going on. There were way too many people standing and holding up signs that blocked our view. It's not exactly Stubhub's fault but in hindsight I wish we had gotten non-floor tickets instead. We probably would've had a better view and the tickets would've been like half the price we paid.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








24040

Posted by Scott (9 years ago)

I love stubhub, every time i look for cheap tickets in a good area i come here. *****

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








23670

Posted by PPell (9 years ago)

I won some baseball tickets through work but couldn't attend the event. I wanted to sell them, but wasn't sure what's a good place. Found stub hub online and decided to use their service. Sold my tickets with a few days of putting it up. Overall very pleased with this service.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








29300

Posted by Mr. Patrick (10 years ago)

Living in a big city like Los Angeles usually entailed perks of many entertainment choices. Although some popular events that I want to go to gets sold out, I like to resort to stubhub.com for purchasing concerts, sporting events, or theater tickets. Sometimes I am the seller and other times I am the buyer.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








29290

Posted by ColoradoJimH (10 years ago)

I wanted to reward a friend with tickets to a Yankee game - one of the final games of the year. I decided to purchase tickets from StubHub. I realizing the tickets had been marked-up; nevertheless, this was a special event.

Not including the tickets, I spent $4k to in hotel, air and more just to travel to and from NYC.

The "expensive" tickets: over $2k

The original owner of the tickets: A Yankee season ticket holder. Ask me for his name.

When I attempted to use the tickets, the Yankees refused me at the gate. The tickets are invalid.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








12410

Posted by t (10 years ago)

I ordered tickets to the Superbowl from StubHub and just picked them up the other day. I was a little concerned at first since I had paid so much for them, but I'm relieved and would look to use StubHub again in the future.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








7940

Posted by Jorge (10 years ago)

I've used Stubhub numerous times and haven't had any issues. I feel pretty safe with their FanProtect guarantee. It's easy to use and it's a good way to find sold out seats albeit at a premium. I've never sold any tickets on there but it seems like a good place to unload extra tix as well.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








7910

Posted by Boris (10 years ago)

I used Stubhub to purchase tickets for my dad on father's day. He is a huge Yankee fan but the seats I wanted for him were sold out, but I was able to find a pair on the lower level behind the plate two days before the game and had them overnighted to me. We had a great time and I would use Stubhub again.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








5930

Posted by ROB (10 years ago)

I ordered tickets to the Superbowl from StubHub and just picked them up the other day. I was a little concerned at first since I had paid so much for them, but I'm relieved and would look to use StubHub again in the future.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








5720

Posted by Daniel D. (10 years ago)

As a past customer of Stubhub and an avid Cubs fan, I must say that I'm pretty happy with my purchase experiences overall there. The tickets can get a bit expensive, but often times they're the only ones you can get, so I was glad to get the tickets I wanted that were otherwise sold out. I'll be using them again in the future for sure. Cubs World Series 2008 baby!

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








5650

Readers Interested in The Above Reviews Also Read































Readers Also Viewed These Deals





Submit a Stubhub.com review & rating re: good/bad customer service, price w/ discounts, coupons and promotions + the quality / effectiveness of the product(s)/service(s). Have you been scammed by StubHub.com? You can write a Stubhub.com complaint or post a warning about Stubhub.com including Stubhub.com's service or product safety. Or as a happy client you can describe the great products & services offered. Share your feedback with others.

Stubhub.com Rating: 2.8/5 (39 votes cast) [1 vote came from reviews] 17 reviews by users total.

Your Name:
I have read and agreed to the Review Posting Agreement.
Review Title:
Comment/Review:

Comment Using Facebook

Back to Online Store Reviews Directory or back to top.