Straight Talk Review

DONT GET STRAIGHT TALK! sounds great..$45unlimited usage but what isnt great is the constant disconnected service for no reason at all and the fact that they actually gave away my number one of those times...and anytime u speak with CS it takes a min. of 1hr and sometimes more before they can fix the problem. Also Internet service doesnt work, they fixed this once but when they shut my phone off for no reason AGAIN, it stopped workin and they cant fix it. CS is hard to talk to but worse they almost refuse to let u talk to their supervisor. One guy actually got back on the phone and pretended to be the supervisor and when asked his name, he hesitated tryin to come up with a name. The only reason i have stayed with them is that i cant loose this number right now. If you want a service that you will loose ur service at any given moment, spend hrs talkin to CS to solve a problem, and understand that u will not recieve all the services u pay for...then i guess this is the service provider for u. If u choose to go with them anyway, good luck and hopefully it works out for u cuz if so its a good deal. I am a real person, not employed by the company or its affiliates. These problems are real and I would rate them a 0 if it was an option.

Posted by adrienne on Sunday, March 14, 2010

1/5

its great. good service nice phone

Posted by k on Thursday, March 11, 2010

4/5

love the straight talk phone wouldnt traied it for nothing

Posted by kim on Saturday, March 6, 2010

5/5

I LOVE MY STRAIGHT TALK PHONE! I CAN USE IT ANYWHERE AND I DIDN'T HAVE TO SIGN A CONTRACT!

Posted by TONIA JONES on Saturday, March 6, 2010

5/5

I have used the Straight Talk system for over 6 moths and have found it superior to both ATT and T-Mobile in call clarity, reception, ease of use and customer service.

Posted by Joel Savitch on Saturday, March 6, 2010

5/5

Until I found out about straight talk I didn't think I could afford a cell phone. Now I know that I can get good service for a good price.

Posted by Brandi on Wednesday, March 3, 2010

4/5

I do not believe the STRAIGHT TALK service is for people who do not use texting as a means of communication. The voice service is awful. I was using the phone in an area that was supposedly covered or in the "service area". Through the entire conversation there was a buzzing noise like a prehistoric mosquito and the person talking to me was broken up so badly, I felt that I was having a conversation with myself. I contacted STRAIGHT TALK as I have only had the phone & service for 6 days and asked if there was any chance of getting a refund on the minutes. They trouble shot my phone, and it did not fix the problem. They offered to send me another phone to replace the one I have, however, if that did not fix the problem, I would have to request a refund from them, mail the phone back and wait 7-10 days for a refund. I opted to keep the phone that I have, return it to the store that I purchased it from and lose the minutes I purchased. As soon as I get my SIM card from AT&T, I will be going back to them. I feel that this service is designed more for texting than actual talking. My neice has it and she is perfectly happy with the service. Live & learn.
Tamara Brogan
Lincoln, AR
United States
Purchased from Wal Mart and activated service on 1/26/10

Posted by Tamara Brogan on Tuesday, March 2, 2010

1/5

a great way for texting and talking with friends!

Posted by benjamensun on Monday, March 1, 2010

4/5

I love my phone. it is the best price and enough minutes for as much as i use it. this is awesome!!!

Posted by j on Sunday, February 28, 2010

I LOVE MY STRAIGHT TALK!!!!!!!!!!!!!!!!!!!!GREAT SERVICE AND GREAT PRICE.

Posted by SUMMER DEAN on Sunday, February 28, 2010

4/5

i think your plans are great

Posted by andrew on Saturday, February 27, 2010

5/5

This i just read through the reviews really quickly because I am the happiest customer in existance. It seems to me that salespersons for at&t, sprint/nextel, and so on and so forth, have decided to get together and attempt at returning business to their stores. I tried Straight Talk and I LOVE IT!! Yeah, call center sucks. I had to ask "What?" 100 times, but everything else is perfect. I travel for work, I ALWAYS have a signal. No phantom mailbox messages, no dropped calls, that is what I experienced with OTHER networks. Since I got Straight Talk, my brother, sister, brother-in-law, mother, and best friend have also switched to Straight Talk, and they have all bought the more expensive phones than me :( so it's my turn to upgrade phones, which apparently will be disastrous but hey, IT'S 45 FRICKIN BUCKS A MONTH FOR EVERYTHING HALF THE PRICE OF OTHERS. DON'T BE STUPID!!!!!! lol, have a nice day, and don't be scared, if you can speak pakistanglish or ask "What?" until the guy decides to quit muttering the same stupid announciation, you will be fine!!! lol.

I said "Don't be stupid!" which is pretty egoic of me, I'm sorry. Please consider this phone. I feel like if I go to sleep Straight Talk might not be there in the morning. If everyone had it, I would feel safer!!! LOL. Sounds silly, but now that I don't pay and arm and a leg to talk on my phone whenver I want, and I learned to text too woot woot, I just want you to buy it. Join Straight Talk with me, and feel the freedom of Unlimited for the first time.
s the berst phone servive i have ever used

Posted by Zach Hutchinson on Saturday, February 27, 2010

5/5

Love straight talk ive always had verizon prepay and always needing to watch my min. now with straight talk I dont have to worry about using time or losing money

Posted by Billie on Thursday, February 25, 2010

I moved from a contract to straight talk and now save half of my old bill every month. The amazing thing is that I get more value with straight talk.. you cant beat the Unlimited data, minutes and messages for $45 monthly. Coverage is always great as the run through Verizons Towers. Best prepaid ever.

Posted by Peter on Tuesday, February 23, 2010

5/5

I just read through the reviews really quickly because I am the happiest customer in existance. It seems to me that salespersons for at&t, sprint/nextel, and so on and so forth, have decided to get together and attempt at returning business to their stores. I tried Straight Talk and I LOVE IT!! Yeah, call center sucks. I had to ask "What?" 100 times, but everything else is perfect. I travel for work, I ALWAYS have a signal. No phantom mailbox messages, no dropped calls, that is what I experienced with OTHER networks. Since I got Straight Talk, my brother, sister, brother-in-law, mother, and best friend have also switched to Straight Talk, and they have all bought the more expensive phones than me :( so it's my turn to upgrade phones, which apparently will be disastrous but hey, IT'S 45 FRICKIN BUCKS A MONTH FOR EVERYTHING HALF THE PRICE OF OTHERS. DON'T BE STUPID!!!!!! lol, have a nice day, and don't be scared, if you can speak pakistanglish or ask "What?" until the guy decides to quit muttering the same stupid announciation, you will be fine!!! lol.

I said "Don't be stupid!" which is pretty egoic of me, I'm sorry. Please consider this phone. I feel like if I go to sleep Straight Talk might not be there in the morning. If everyone had it, I would feel safer!!! LOL. Sounds silly, but now that I don't pay and arm and a leg to talk on my phone whenver I want, and I learned to text too woot woot, I just want you to buy it. Join Straight Talk with me, and feel the freedom of Unlimited for the first time.

Posted by Happy Buddy on Monday, February 22, 2010

5/5

great phone great review i can'y believe you get everything for one low price

Posted by Craig on Saturday, February 20, 2010

4/5

I purchased a Straight Talk phone with unlimited monthly service to prevent monthly overages and costly bills. I borrowed his phone for the day and couldn't believe the coverage and call clarity. All this for $45 a month! I'm switch myself!

Posted by Stay123 on Thursday, February 18, 2010

5/5

I love my phone!!!! Love the service.

Posted by Kaytee on Wednesday, February 17, 2010

5/5

Good phone, good price, good service!

Posted by DCW on Wednesday, February 17, 2010

5/5

i love strait talk it is so much better because you are able to have unlimited to were my old minute phone you had to buy minutes more often and i was spending only $5 less than i am now per card that i bought for the phone

Posted by ashlynn blizzard on Tuesday, February 16, 2010

5/5

Im trying to find a promo code and as soon as I do, I have my credit card ready!!!

Posted by Cassandra Burmayer on Tuesday, February 16, 2010

5/5

i love my straight talk phone and the people in customer care are ALWAYS so friendly and nice.

Posted by Amanda Martin on Monday, February 15, 2010

5/5

I really love this plan. I dont have the best credit so I never thought I would be able to get a phone that I could talk text and use the internet without costing me an arm and leg. But, thanks to straight talk I can. THANK YOU!!!!

My only issue is paying so much for ringtones. They should give you a free one now and then. Especially for good customers.

Posted by Angela on Monday, February 8, 2010

The phone is great I just dont like the idea of having to pay for ring tones and games

Posted by steele on Sunday, February 7, 2010

4/5

the plan are great but i wish when we first get the phone we don't have to pay the $45 just for the fist month.

Posted by bryan on Saturday, February 6, 2010

4/5

I got Straight tal back befroe Christmas and I love it... Better then any plan I have ever had or any other prepay... $45.00 and talk and text all I want... And browse the internet.. Can't beat it...

Posted by Steven on Friday, February 5, 2010

5/5

I have not yet received the service but I am sure that as long as the coverage area is good and the customer servive is good then the company should prosper due to the fact that there are any out there that can compare in price or products.

Posted by Crystal Morris on Friday, February 5, 2010

3/5

I am just about to start up an account with Straight Talk. I really hope that it works well. I am so sick of big chain wireless providers!

Posted by Sara on Friday, February 5, 2010

5/5

I'm a very pleased and satisfied customer of theirs.

Posted by Cody Etheridge on Wednesday, February 3, 2010

5/5

BEST SIGNAL OF ANY OTHER SERVICE PROVIDER...I HAVE TRIED THEM ALL AND THIS IS THE ONLY ONE THAT GETS A SIGNAL EVERYWHERE I HAVE BEEN,INCLUDING AREAS THAT VERIZON AND AT&T HAD NO SIGNAL.

Posted by NATHAN SISK on Wednesday, February 3, 2010

5/5

Service is ok - it took a lot of patience sometimes, but over all - it works. I've decided I do NOT like LG. Any info for the 290 is a pain to find. Still trying to figure out how to transfer it's data to my PC. (I broke the screen and can't see ANYTHING!) :( The plans & no contract are well worth dealing with the customer service dept.

Posted by AnnieF on Sunday, January 31, 2010

5/5

I received the new Samsung Finesse for the holidays and I love it. The service is great, since it's using the Verizon network and it's nice to have a touch screen phone and pay 1/3 of what I would do with other companies.

Posted by AlexF on Sunday, January 31, 2010

5/5

this is a great price for service. about time prepaid phones have gotten affordable. coverage is good too.

Posted by tamara on Saturday, January 30, 2010

5/5

good deal, great coverage area, very happy with phone also

Posted by JAMES BATES on Friday, January 29, 2010

1/5

I have been very saitisfied so far with my Straight talk phone. The price is great and I haven't had any trouble with the service.

Posted by Kim on Wednesday, January 27, 2010

5/5

When I first switched to straight from at&t i thought i was going to be disappointed. However it was just the opposite, the coverage area is pretty much the same as verizon's prepaid area, which is SMASHING MAN!! I seriously have not found a plan like this and i have been looking at prepaid lines for quite some time. A++ in my book.

Posted by Aaron on Tuesday, January 26, 2010

5/5

i got my phone for xmas and im with the unlimited plan my friends are paying 130 bucks a month for everything i get for 45 i love it! hehe

Posted by amanda on Friday, January 22, 2010

4/5

I have been a Straight Talk customer for several months now and love it. I have the $30 plan which costs about $32 after tax. The coverage is fantastic. My phone works flawlessly, and it's great not having to worry about how many calls or texts I do. I only make about 300 minutes of calls a month anyhow, but I'm saving about $12 over what I was paying with Verizon, plus I get 30MB of mobile Internet access which works well. Viewing web pages on a phone isn't as good as a PC, but it can be helpful if I need to look things up while I'm driving or away from a PC. I haven't had the opportunity to call Straight Talk customer service, but I have heard bad things about them. In order to avoid porting my number over from Verizon, I got a Google Voice number and have calls to the Google Voice number forward to my Straight Talk phone. I would not hesitate to reccoment Straight Talk.

Posted by Ken B. on Friday, January 22, 2010

5/5

vry good phone i like it

Posted by chris on Thursday, January 14, 2010

5/5

I love it! I switched from AT&T and am saving $50 a month with Straight talk!

Posted by Ashley on Wednesday, January 13, 2010

5/5

Im A new customer to straight talk phones but, I live in a town where the reception does not work. I live in a town called Jackson. its about 115 miles south from reno. The reception does not work up here and it would be nice if Straight Talk would have working towers for reception here as well. It would be a perfect ten as far as the phone goes. Other then that I have no complaints. But to whoever reads these reviews, please try and get reception in the areas around Jackson and Martell California. (95642) thank you for your time.

Posted by Joe on Wednesday, January 13, 2010

4/5

this phone is awsome the price was good i have had servie everywhere i went with it

Posted by adam on Monday, January 11, 2010

5/5

customer service good phone service was good

Posted by mike on Monday, January 11, 2010

I LOVE EVERYTHING ABOUT MY NEW PHONE!!!!

Posted by becky sparks on Friday, January 8, 2010

5/5

i just got a straight talk phone i switched over from sprint and the service is flawless i travel all over the country and the phone works everywhere my old phone used to not i love this phone and the 45 a month unlimited everything you cant beat that

Posted by marine brat on Monday, January 4, 2010

5/5

I love straight talk #1,Verizon wanted deposit,not with them.Unlimited 45 dollars.No contract.U cant beat it.Thank you straight talk

Posted by Tony on Monday, January 4, 2010

Hey for the past few day all my friends got a straight talk phone and as i see that they are great phones and now i am getting one. i give 5/5

Posted by Poetic_loser on Saturday, January 2, 2010

5/5

it was very nice and there was a lot to do with this very versitile phone that i got with the plan. this is easily the cheapest plan for unlimited everything, i just with they sold the touch screen phone at wal mart aswell, it would have saved me alot of trouble, but overall 5/5

Posted by john smith on Friday, January 1, 2010

5/5

I just got the new samsung phone with slider keyboard and I LOVE IT!!! I was impressed with the selection of phones from the straight talk website, heck they even have a touch screen phone on there. I still can’t believe I only pay 45 bucks for unlimited talk/text/web browsing, and all on the Verizon network...was being ripped off before by ATT and the iphone

Posted by c2a0n0e8s on Thursday, December 31, 2009

4/5

I have the $45 unlimited plan and love it. The converage area is great. I only use the phone for talking/texting so I can't really give a review on data. Also, never had to call Customer Service..the phone is working great so far!

Posted by Amy on Wednesday, December 30, 2009

4/5

I had Verizon then switched to AT&T but the bills were CRAZY!.

When I heard about Straight Talk I couldn't believe it but got it from Walmart and have had it now for 2 months and it is just sick! I'd heard that it was on Verizon and the coverage is rock steady, so yeah!

Posted by Pat Yoe on Saturday, December 26, 2009

5/5

Well i really like my phone, and i love the unlimited plan, but when your phone mess up it sucks cause they put you on hold for a while they have terrible customer service!!!! but still i love the plans

Posted by Tyler Walls on Thursday, December 24, 2009

I have had no problems with my Straight Talk account so far and I am recommending it to everyone. where eles can you get an unlimited plan for $45 bucks a month? It's a hell of a deal.

Posted by David Reid on Tuesday, December 22, 2009

5/5

I love it! Internet works fine for me, I have only lost 1 call, but that happens at my Grama's house no matter what type of service you have....she is in a major dead zone! Otherwise, no complaints, great phone, great customer service, great, great!!

Posted by Colleen on Tuesday, December 22, 2009

5/5

Great deal. Much better than Virgin Mobile.

Posted by John Rohrer on Sunday, December 20, 2009

5/5

Not to bad. Some coverage issues in the mountains of Montana. Considering the price vs performance of a $70 plan from other carriers, this is a reasonable option.

Posted by TDinMT on Sunday, December 20, 2009

4/5

Awesome deal Thanks!!! Straight talk beats out Cricket or any other cell phone services!

Posted by Anthony NUzzi on Friday, December 18, 2009

5/5

Best thing ever. Easy to set up, easy to use, and i pay the way i want to. No monthly bill. hooah!

Posted by navyvet on Tuesday, December 8, 2009

5/5

having unlimited calling is great because i talk on the phone all of the time. the downside...for some may be big for others, may not be too big of a deal, the internet does not work. i have called customer service tech support, probably 10 times since i have had the phone, (this is going into my second month) to try to straighten out this thing with being unable to connect to the internet. no results, only long bouts of turning the phone off and on, resetting the phone (which actually disconnected my service for a few minutes and i could not make or receive calls) and several "ticket numbers" created with no actual resolution. other than that, the phone works great and reception is great. would i pay $45 bucks again for the same service without internet...heck yeah. i have a netbook for getting online. and compared to the $160-$200 a month i was paying for t-mobile unlimited with two lines, this is a steal.

Posted by mommadocious on Tuesday, December 1, 2009

4/5

I'll give them a one. I've discovered that this is a glorified trac phone. It works well in major metro areas such as Vegas and Dallas, but the sound quality is low. It does not work well in suburbs or rural areas. AND IT'S SIGNAL ISN'T CLOSE TO VERIZON. How do I know?? I was with Verizon before and have had to go back to Verizon.
Not wondering anymore!

Posted by Still wondering on Tuesday, November 24, 2009 The following comment(s)/review(s) also came from the same IP address: 43050

1/5

i switched over to this from cingular(att)and hav had the service for about 3 days i cant complain at all i have great service and everything works as it should i was paying 68 bucks a month for 1000 minutes and unlimited txt and that was it. so the unlimited 45 dollars a month on this plan is great the mobil web works great along with everthing else im in north carolina and have no problems with service .

Posted by Daniel hamby on Tuesday, November 24, 2009

5/5

I purchased my phone, Samsung R451C, last Monday. Three hours after activation, my number was ported over from Virgin Mobile. Since then, the phone and service has worked flawlessly. One note to anyone porting a umber from Virgin Mobile... be sure to DEACTIVATE your VM phone right after your ST phone starts working. If not, VM will continue charging you for using the ported number. I found out the hard way when my credit card started getting charges from Virgin Mobile. I had to dispute all of them and then threaten VM with fraud in order to get the charges removed.

Posted by Walt on Saturday, November 21, 2009

5/5

I purchased this phone on Nov. 1st with the $45 plan so I could use internet. The internet has not worked one single day and with numerous calls to "service" it still does not work. On Nov. 9th, they said that they would be sending me a new phone and today (11-19) when I called to see where my phone was, they said that the case had been closed. So, no phone...tons of empty frickin promises and no number for me to call and complain about this. This phone would be great, if it worked and if customer service did what they said they would do.

Posted by Zoe on Thursday, November 19, 2009

1/5

Even thought the service is great The customer service is NOT. Straight Talk lacks consumer skills and knowledge of its product. They do not deliver on their promises and is very slow in recognizing problems. IF SOMEONE HAD CONNECTIONS IN THE MEDIA WORLD TV, RADIO IT WOULD BE BETTER TO LET THEM KNOW INSTEAD OF POSTING THE COMLAINTS ON HERE. I WOULD BUT I DONT HAVE THE MEDIA CONNECTIONS. HINT HINT.

Posted by No Respect on Wednesday, November 18, 2009

2/5

I live in Northwest Florida and have been having sporadic issues of signal coverage along major highways. My signal will be nothing or full bars. In fact I went almost 8 miles without any service. I recycled the phone and this didn't do anything. I also updated my roaming capabilities and re-programed the phone. This is my second phone. I'm considering chalking it up to the Verizon and Altel merging of towers in the area. Heads up. If you think you are having phone problems and want to try another phone or model. Buy it first, go online and go under phone upgrade and actually put the phone on your account. Then return the old phone back to Walmart. Otherwise you will end up canceling your account and losing all your plan minutes for the month and telephone number.

Also, save your self hard ache and do as much as your can on-line at Straighttalk.com. Most of the call center employees speak good English which is a change from other carriers who contract out to different call centers throughout Southeast Asia. All in all its a great deal......

Posted by Sailing on Saturday, November 14, 2009

3/5

I signed up for Straight Talk 3 days ago and live in Northwest Arkansas, The home of Wal-Mart Headquarters. So far, the signal strength in my area jumps from no signal to 5 bars, but most of the time only 1-2 bars. I now have missed calls, dropped calls, and broken/garbled transmissions as well as the voice mail from nowhere.
I was on Verizon before I made the switch and used to have no such problems. I'v worked with customer service for hours and they think it is my phone. AND they are sending another. I'll try it out, but it seems that I'm not reaching the same verizon towers that I used to.

Still Wondering??

Posted by Still Wondering?? on Friday, November 6, 2009 The following comment(s)/review(s) also came from the same IP address: 45100

1/5

I switched to this prepaid plan from Verizon. I had no problem moving my phone number over either. Since straight talk works off of verizon towers the reception is awesome too. I highly recommend this plan if you are trying to save money. Verizon is a rip off! $30 a month can't be beat!

Posted by Amanda on Tuesday, November 3, 2009

5/5

Day 6 still no phone service this is the worst cell phone company I have ever seen

Posted by darryl on Saturday, October 31, 2009

1/5

I was comparison shopping and Straight Talk was by far the best plan I've seen- I can't believe it- what a value. I've just sign up for their unlimited for $45 a month. I just hope they're not going to raise prices in the future!

Posted by Joe M on Sunday, October 18, 2009