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Smartrend Review + Feedback & Discussion

SmartrendYou can write a review for Smartrend and also view its ratings and comments posted by others.

Read 7 Customer Reviews for Smartrend.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 1 person rated the prices offered by the store a score of 2.35
How long did it take for you to get a reply from customer service? - 48 hours on average experienced by 1 person hour(s)

User-Submitted Reviews of Smartrend & Testimonials

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Posted by John (7 years ago)

WATCH OUT!!!

I signed up for the 14 day free trial of smartrend thinking it was going to be great. I called and cancelled the subscription about a week later. Another week goes by and now they charged me $254!!!I called in to customer service today and they WON'T REFUND ME MY MONEY!!! The lady told me that I need to forward her the email that I sent in to cancel the subscription. I told her that I called in and cancelled it, she said that most people send in an email. OK, let me explain why I didn't send in an email, IN THE FAQS SECTION OF YOUR WEBSITE, UNDER HOW TO CANCEL, IT SAYS YOU MUST CALL IN!!! Beware of these scammers!!! Do yourself a favor and read more nightmares about these people online before you decide the 14 day free trial is actually free.

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We decided to give it a three month trial period and see how well it worked. For one, we lost about 25% of our portfolio going by SmarTrend's uptrend calls. Don't get scammed by these idiots! COMPLETELY inaccurate and HORRIBLE customer service. They renew your subscription without giving the customer notice and then when you call in to cancel they keep your money and NEVER refund your money. So now I'm out over $500 for their fees plus the money I'm out from the completely FALSE trends they predicted. I have a feeling these idiots are in cohoots together to manipulate the stocks they are trending. HORRIBLE COMPANY!!!!

22 out of 25 people said 'YES'

128430

Posted by VO (3 years ago)

Possible Scam?

After reading the reviews for Smartrend I'm a bit skeptical. Before I signed up for the 14 day trial subscription I called to make sure my credit card would not be charged until after the 14 day trial, I was told it would not be. I subscribed for the free trial Friday 10-31-2014 today is 11-3-14 my credit card has be debited $99.95. I will give them a call today and will post my results here afterwards. If results are unfavorable I will post warning about this company on every review site I can find as well as reporting them to the proper authorities.

Order Date: 2014-10-31

Date Received: 2014-10-31

Pros:
  • Decision pending.
  • Cons:
  • Decision pending.
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    3 out of 3 people said 'YES'

    162130

    Posted by Steve (4 years ago)

    Cancelation Difficult!!!

    After semi using it through 1 year, I wanted to cancel my membership. I would think after 3 years after one person posted the comment that cancellation had to be done on the phone things would change. It has not. I tried to call the 800 number, and its currently discounted. Then I called their direct line, and no one picks up during business hours. So I am forced to leave a voice message which I did. I then went online to their CONTACT, and tried to email them. I filled the form, but there is ONE area where there suppose to have a picture and I need to input the letters or numbers so they know I am not a spammer, but this DOESNT SHOW UP!!... so I can NOT even send an email to them... wtf... If they do not reply 24hrs to my voice message, I will need to contact my credit card company.

    Bought: Merchant: SmarTrend
    Description: 1x sub-pkg-1mo
    Invoice Number: SmarTrend
    Transaction ID: 4480941699

    Order Date: 2012-07-20

    Date Received: 2012-07-20

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    3 out of 3 people said 'YES'

    160330

    Posted by jose (7 years ago)

    Used it before, seemed effective.Could be cheaper, not the best navigating experieence.

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    6 out of 9 people said 'YES'

    124110

    Posted by Just Interested (2 years ago)

    14 or 30 day Free Trial???

    Website shows a 30 day free trial but here is part of the terms and conditions:

    (b) Trial Period: For each first time subscriber to SmarTrend®, Comtex offers the user a free 30-day trial period. If by the end of the fourteenth day you are not completely satisfied with SmarTrend®, please contact Client Services at (703) 797-8135 or email us at cs@mysmartrend.com

    So you get a 30 day free trial but have only 14 days to try it to decide if it's useful? This makes no sense and is probably why there are negative reviews regarding problems cancelling service.

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    1 person said 'YES'

    165830

    Posted by Keith (5 years ago)

    Smartrend review

    I have been a subscriber for over 3 years and could not be more pleased. Like anything you have to learn the system and do some homework-this is not for the barstool,lawn chair lazy investor-only welfare or a winning lotto ticket will work for them. Look for stocks with a 75+ score, daily volume of 100K +, and up trending prices in up trending sectors and you'll be off to a good start. It's helped me make significant profits!

    Bought: Smartrend Professional, Smartrend Advisor

    Pros:
  • Analysis
  • Timeliness
  • Ability for investor to research own ideas or Smartrends ideas.
  • Easy to follow format.
  • Responsive service personnel.
  • Cons:
  • Does not cover all stocks and ETF's
  • Occasional discrepancies between Smartrend Professional recommendations and Smartrend Advisor recommendations. Once the different systems are understood -no problem.
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    2 out of 3 people said 'NO'

    156530

    Posted by Jon B (5 years ago)

    Excellent

    They give hundreds of stocks to choose from from small penny stocks to large cap companies. I'm a new investor and could only afford to invest about 1000$. An I choose 3 positions and profited over 40% in all three in about a months time frame! And all this through the 14- day free trial period, in which I let expire but wrote down ticker symbols :p.

    Pros:
  • Gives plenty of sticks to look at. Expensive stocks to cheap penny stocks. Get the subscription
  • you'll make the money back!
  • Cons:
  • Subscription could be cheaper
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    3 out of 4 people said 'NO'

    Portugal flag   Review came from Portugal.
    146640

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    Smartrend Rating: 2.3/5 (15 votes cast) [6 votes came from reviews] 7 reviews by users total.

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