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SimplySoles Review + Feedback & Discussion

SimplySolesYou can write a review for SimplySoles and also view its ratings and comments posted by others.

Read 12 Customer Reviews for SimplySoles.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 1 person rated the prices offered by the store a score of 2.92
How long did it take for you to get a reply from customer service? - 240 hours on average experienced by 1 person hour(s)

User-Submitted Reviews of SimplySoles & Testimonials

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Posted by Lana (3 years ago)

Customer service is stinky

I used to buy from this website many times and everything was pretty good but once I bought final sale item and unfortunately it was too small to keep so I decided to ask them for store credit.

It was bad idea after 30 minutes of meaningless conversation with "owner/manager" I decide I'll probably never buy from this company anything at all.

Still have bad taste in my mouth.

Bought: W

Order Date: 2015-07-17

Date Received: 2015-07-23

Pros:
  • DOMINOSIZE: 6COLOR: BLACKFINAL
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    164880

    Posted by Kelly P. (1 decade ago)

    I am new to Coolcomputing, it was refered by a friend. I did find the Tory Burch shoes I was looking for at Simplysoles, and I received an unexpected present. I followed the suggestions of this site to check out the offers the store had online and I was given a 10% discount for donating to the Suited For change program. I ended up saving over 100.00!!!! I am very happy to recommend them, this is a wonderful idea, and a great way to help support women in need.

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    3200

    Posted by Ruth R. (1 decade ago)

    I have always enjoyed the customer service with simply soles, and the shoes are unique and a step above from anything I've seen in the retail stores.

    Oh and to the woman that thinks these reviews are fake, well get a life lady!

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    3190

    Posted by Kami (1 decade ago)

    I have bought several different things from Simply Soles - from a Barefoot Dreams robe to Pediped shoes for my daughter to sandals and other shoes for myself. I have been very pleased with all of my purchases. The shoes are beautiful and the service has always been top-notch. I'll continue to buy from them and definitely recommend them to anyone.

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    3180

    Posted by laura s. (1 decade ago)

    huh? i saw this page on google and came to find some reviews of simplysoles.com and all i see are obvious fake positive reviews by their employees and bad ones from a pissed off customer. i'll have to check somewhere else to see if there are any unbiased reviews on this online store........

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    3150

    Posted by Kassie Rempel (1 decade ago)

    Hi - I'm the owner of SimplySoles and these reviews have just been brought to my attention. I appreciate the favorable comments and am proud of them as I think they are well-deserved. I also cringe at the unfavorable, disparaging remarks. We pride ourselves with our customer service and I personally respond to complaints. If any customer (meaning someone who has ordered from us) has a problem with any of our products, or with our service, I welcome them to use our "contact us" form or our 1.800 number to contact me directly. I will be glad to help if given the chance.

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    3140

    Posted by Sara (1 decade ago)

    I love SimplySoles and have always had the best service and enjoyed the highest quality shoes. And, the new lillybee shoes are to die for. I just can't get enough...someone stop me!

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    3130

    Posted by Alison (1 decade ago)

    I just love SimplySoles! I am not one to order from catalogues but SimplySoles changed my mind. Every shoe that I have ordered from SimplySoles is exactly as pictured and described. The descriptions are not only clever but accurate and helpful when making my decision. The selection is the best collection of shoes around! I can't wait to see what they have next!

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    3120

    Posted by Laurie McCLure (1 decade ago)

    Shoes of this caliber are few and far between. I love the descriptions and photos of the Simply Soles' featured shoes. Those gals know how to pick the best in a virtual ocean of shoes to choose from...I am sick of dealing in the shoe cellars and dungeons...I know I have "arrived" when I can get spoiled at the "Simply Soles" Shoe Salon. Best kept secret of the "real-time" fashion.

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    3110

    Posted by Bridget (1 decade ago)

    This is an amazing catalog/webstore -- they really do offer a tailored selection of gorgeous shoes. They seem to have the perfect shoe for every occasion without making it overwhelming. I've had nothing but great experiences with shopping Simply Soles -- the customer service has been perfect. It's hard to find an online store where you feel that you're connecting with real (and helpful) salespeople, but they provide that! I'd give Simply Soles a 5/5.

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    3100

    Posted by Delene (1 decade ago)

    I have just had the MOST AMAZING expereince with Simplysoles. I had ordered a pair of baby shoes for my niece and the salesman took the time to offer to write a personalized note to include with my package. I have not had EXCELLENT customer service like that in years! I would highly reccomend!!!!!!!!!

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    3080

    Posted by Elizabeth (1 decade ago)

    I have ordered multiple pairs of shoes from SimplySoles in the past and have never had any problems. Customer Service has always been more than friendly (especially when I needed to exchange sizes). The shoes are a bit pricey but I've realized you have to pay the price for good quality merchandise. I recommend them often to my friends and family.

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    3070

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    Simplysoles Rating: 3.5/5 (19 votes cast) [1 vote came from reviews] 12 reviews by users total.

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