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Simon Says Stamp Reviews 5 Feedbacks & Discussions

Simon Says StampYou can write a review for Simon Says Stamp and also view its ratings and comments posted by others.

Read 5 Customer Reviews for Simon Says Stamp.

Reviews of SimonSaysStamp.com and its customer service and products.
SimonSaysStamp.com has a Vera Bradley Sale going on.
Simon Says Stamp is one of the largest Rubber Stamp and Paper Craft, Scrapbooking and Altered Art stores in the world. With the widest selection of Tim Holtz rubber stamps available, SimonSaysStamp.com strives to offer a one stop shop for Tim Holtz enthusiasts.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 3 people rated the prices offered by the store a score of 2.98
How long did it take for you to get a reply from customer service? - 69.67 hours on average experienced by 3 people hour(s)

User-Submitted Reviews of Simon Says Stamp & Testimonials

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Posted by Rhoni (2 years ago)

no response

they have a large selection of supplies and their prices are great however they fall down on service, on their site they do not have a address, other then Ohio, one phone number that goes to Tiffany's voice mail. I (might) have two packages shipping, but second tracking # incomplete. There is no explanation on their site as to how many days before an order is shipped, not a lot of explanation on anything other than return policy. Shipping through USPS only, and I live out in the country and have to be able to know when a package is to arrive to meet the delivery. Not real happy with service as to date, this is my fisrt order and might be my last!!!

Pros:
  • prices
  • selection
  • free shipping
  • Cons:
  • lack of customer service
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    after the first order I decided to give SSS one more try, I have placed two more orders. The second order arrived with out delay; 7 days. My third and "last" order; I am still waiting on. Ordered on April 3, shipped on the 9th, picked-up by USPS on the 10th; and that is the last movement on USPS web site, today is the 15th. Guessing I should have bought the insurance shipping that I have never seen a box for on their web. If I ever get my order I will be done with them. Totally dissatisfied, truthfully done right pissed off.

    4 out of 4 people said 'YES'

    141090

    Posted by Unsatisfied Customer (5 months ago)

    Terrible Service.

    After placing my order I waited 2 weeks to see if anything would come just out of precaution its been 4 week and still nothing, the package was apparently delivered but I received nothing and after checking with neighbors no one had accidentally received anything on my behalf. Now trying to fix this error with the company and there "NOT RESPONSIBLE" okay I understand that in your find print but wow is this how you run a business? Absolutely disgusted by the way they go about things. Not only did I try to invest into buying products off this site but Never again I can guarantee I will let everyone know that this site is not WORTH the time and money. Terrible Service. Money Wasted!!

    Order Date:
    2014-03-14
    Cons:
  • Did not received package
    was not provided with a tacking number
    Customer service was no help
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    2 out of 2 people said 'YES'

    159940

    Posted by Jacque (5 years ago)

    I Love Simon Says Stamp's free shipping for orders over $60. I bought my glue, flock, glitter,Martha Stewart punch, cardstock AND stamps all in one place too. Sure beats driving all the way to town! Great service too

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    7 out of 7 people said 'NO'

    44900

    Posted by amy (2 years ago)

    bad, bad, bad

    As the other reviewer said they have a great website and a lot of items, but I placed an order 11 days ago and it was just shipped out today, so I expect another 4 days in delivery. That is 2 full weeks....I tried to email Tiffany, who said oh we short staffed...... they could care less, after looking at the return policy all I can say is you best make sure you know what you want and do not expect it anytime soon. Buyer beware all over this. So not a fan, will shop create for less,.......thanks anyway.

    Pros:
  • Great website
  • lots of products
  • Cons:
  • Will take you two weeks to get anything
  • don't expect to return it
  • and horrible customer service.
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    3 out of 3 people said 'YES'

    146160

    Posted by Stephanie (10 months ago)

    Horrible Delivery Times

    This store has a lot of great items, and the prices are OK -- however, their delivery times are atrocious! I have now been waiting OVER a month on supplies. When i emailed them 5 days ago, they said my order would be shipped in 2 days -- FIVE days later, it is still in processing status. There are too many scrapbook supply stores that want my business -- I will be taking it elsewhere.

    Bought:
    order # 161416
    Order Date:
    2013-09-13
    Pros:
  • Great variety of products
  • Cons:
  • Extremely poor turnaround on shipping of items
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    3 out of 3 people said 'YES'

    157810

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    Simon Says Stamp Rating: 2.1/5 (14 votes cast) [5 votes came from reviews] 5 reviews by users total.

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