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Shutterfly.com Review + Feedback & Discussion

Shutterfly.comYou can write a review for Shutterfly.com and also view its ratings and comments posted by others.

Read 36 Customer Reviews for Shutterfly.com. Recommendation: Try out Snapfish which has better deals and service than Shutterfly.

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User-Submitted Reviews of Shutterfly.com & Testimonials

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Posted by SMcCombs (7 years ago)

Prepaid Account #*********036

Shutterfly does not tell you that the prepaid accounts have an expiration date when you are purchasing the account. They hide it in another button you have to click on to read more. Didn't find out about it until after I paid. Didn't use by account in their time period. I paid for 600 prints and didn't get to use 1. I complained and they gave me 3 months to use 600 prints and said that they were being generous to give me extension. Guess they don't understand that life goes by fast sometimes and can't get to photos as often as I'd like. So I am out 600 prints and money I paid for them. Will not use Shutterfly again and will definitely make sure to read all fine and hidden print on other sites as well. Be warned.

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2 out of 2 people said 'YES'

127200

Posted by Maroon (1 decade ago)

Kodak Gallery is easy to use to upload and share pictures off of. Its free to create an account and no visitor registration required when sending your link to your friends and family to view off of. I love it!

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2 out of 2 people said 'YES'

17670

Posted by MA-Customer (8 years ago)

Really happy with the service I had on my order. Even though I did not speak with anyone from shutterfly, I was able to complete my order, check it, and pay for it, all online. When my order arrived I was impressed further by the fact that the quality was great, and the shipping packaging was well thought out and proper. Very happy. I would advise anyone to try Shutterfly out and see what you can create.

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1 person said 'YES'

119760

Posted by LK (8 years ago)

Easy to use, quick uploads. Liked the choices of paper/print/photo correction.

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1 person said 'YES'

107570

Posted by Cory James (8 years ago)

Shutterfly is great. I used Kodak online printing services for a couple years, but found that my prints were getting to be a bit grainy and switched over to shutterfly. I love it! There are so many options, the site is easy to use, and my print images come out fantastic.

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1 person said 'YES'

95420

Posted by quintei (10 years ago)

Excellent website! easy to use and great results!

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1 person said 'YES'

17070

Posted by Rani (10 years ago)

this is my first time using this and it was rally easy and really good! i look forward to using it again

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1 person said 'YES'

16450

Posted by Shutterbug (10 years ago)

I have ordered five photobooks in the past few months and love them all. They make fantastic Christmas gift and looking forward to giving them out. I went back and made one for our family of last year and look forward to it again this year. I have taken advantage of lots of shutterfly coupons and promotions and never had a problem. Being in Canada, I am used to having certain promotions not work for other countries than the U.S.

I have also used a competitor that was advertised on Oprah for a free book and was very disappointed in the quality difference. I am a true Shutterfly fan!

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1 person said 'YES'

Canada flag   Review came from Canada.
16090

Posted by Jim Reekes (1 decade ago)

I've used the service for years. The quality is good, and the shipping is fast. I really like the photo books, which make great gifts.

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1 person said 'YES'

9560

Posted by kari (8 years ago)

I think it's a great way to print pics you just leave on your computer and never get around to.

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104200

Posted by Terry (8 years ago)

I think Kodak Gallery is GREAT! One of the first online photo sites, but it has kept current and efficient. Needless to say, I use it often.

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94550

Posted by PJ (8 years ago)

I ordered a new photobook using their new SmartFit Technology.

I was amazed at how fast it created the book and how easy it was.

I really like this.

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91060

Posted by Chris (8 years ago)

I've been using Kodak Gallery for at least five years and have found it to be quite a good service.

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89360

Posted by cORI (8 years ago)

Very good service and pricing.

The new photo editing software is excellent. Still takes too long to upload photos to the site however.

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76770

Posted by ken (8 years ago)

The site was so easy to with and also to change pics to bleck and white

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71200

Posted by Ali (9 years ago)

I'd like more display options for photo books

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47930

Posted by jaime (9 years ago)

I liked the old site far better than the new one. The new one is much harder to use.

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44910

Posted by steve (9 years ago)

I placed an order for 50 prints and had a promotion code to get 50 free, there was no place on the order form to place the code!

order no 0000738311265847624, code prints

Shutterfly- Please acknowledge!

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41030

Posted by Amanda B. (9 years ago)

I love photoworks in general; however, the coupon code for the free fathers day card does not work.

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30890

Posted by Maria Jose Figuerola (10 years ago)

The systm to do your books is very good. I switched to the one that apple does, but I am coming back to Photoworks. What I found very nice in apple is the different ways of disply the pictures in the page.

Thanks Maria

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17280

Posted by georgieW (10 years ago)

Never lose any of your digital photos every again. Upload them on Kodak Gallery and breathe a sign of relief that all your photos will stay safe online. I like that Kodak offer other photo services, such as calendars, photo collages, invitations, etc. Never run out of creative approaches for displaying my photos.

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17720

Posted by Lennox F. (10 years ago)

My husband and I love to take pictures of our kids. Kodak Gallery allows me to upload as many photos as possible and send them to our family and friends to share. The prints that I ordered always turn out pretty good.

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17710

Posted by Jane Lee (10 years ago)

My son's birthday was coming up and I decided to order some invitations from Kodak Gallery. I love being able to send them my photos and get some beautiful invitations with my own photographs. Everyone loved the invitations.

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17700

Posted by Scott (10 years ago)

I ordered one for my Mom's christmas gift and received it within 8 days and it came out great. I'm buying more for others

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16070

Posted by WatchaNights (10 years ago)

Kodak Gallery guarantees satisfaction on all their purchases, so I always feel confident whenever ordering my prints online. The quality of my prints is terrific and convenient.

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17690

Posted by Ninjabug (10 years ago)

I like how I can edit and enhance my photos directly from kodak gallery. Its really easy to use and its a great place to store all of my photos online at my convenience.

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17680

Posted by T Conrad (1 decade ago)

I am warning you about Shutterfly. After spending a great deal of time designing a christmas card I was unable to place the order. After five calls and two emails to customer service nothing was resolved.The customer service people could not place the order. This was a big waste of time. Be for-warned don't waste your time using this site. Use another especial for photo-cards.

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13660

Posted by Mitch (1 decade ago)

KodakGallery.com gives me good quality prints (including 8x10's) at affordable prices. I've also bought photomugs, calendars, and photo books from them and have never been disappointed. The site is simple to use and I use to to share my photos with my friends and family. Really an excellent site.

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13090

Posted by LRound (1 decade ago)

The photo books are great and make excellent gifts. Shipping is quick and items are received in great condition.

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12240

Posted by HockeyLady (1 decade ago)

Remove "vivid Pics" when you order--it adds more red. BUT if you have a problem, they stand behind their product and will replace the problem product. All the customer service people ar eterrific.

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11360

Posted by chuen (1 decade ago)

easy to use and share the pictures (it suits it's "Easyshare" moniker.) good deals on prints and photobooks & picture mugs. been a customer for several years now and it's never disappointed. my cousins and friends use it too.

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10800

Posted by maryemackay (1 decade ago)

Have used it for years, shared it often, and LOVE how easy it is to use.

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10170

Posted by RibbonRain (1 decade ago)

I've gotten several Photobooks from them and been pretty satisfied with the print quality and binding. Delivery was very fast, and it was free too because my orders were over $10. PhotoWorks gets a solid 4 stars out of 5 from yours truly.

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7480

Posted by Steve Brookman (9 years ago)

I'd give it 0 stars if I could. Kodak Gallery customer service is very confused and unhelpful.

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1 person said 'NO'

47840

Posted by Margarita Martinez (10 years ago)

Easy to use website and I love the ideas and backgrounds they use!

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2 out of 3 people said 'NO'

16360

Posted by Col (10 years ago)

Very happy with quality & speed of delivery

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2 out of 3 people said 'NO'

16310

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Submit a Shutterfly.com review & rating re: good/bad customer service, price w/ discounts, coupons and promotions + the quality / effectiveness of the product(s)/service(s). Have you been scammed by Shutterfly.com? You can write a Shutterfly.com complaint or post a warning about Shutterfly.com including Shutterfly.com's service or product safety. Or as a happy client you can describe the great products & services offered. Share your feedback with others.

Shutterfly.com Rating: 3.2/5 (46 votes cast) [12 votes came from reviews] 36 reviews by users total.

Shutterfly.com Review Ratings Distribution Chart
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