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ScubaStore.com Review + Feedback & Discussion

ScubaStore.comYou can write a review for ScubaStore.com and also view its ratings and comments posted by others.

Read 4 Customer Reviews for ScubaStore.com.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 1 person rated the prices offered by the store a score of 8.35
How long did it take for you to get a reply from customer service? - 3 hours on average experienced by 1 person hour(s)

User-Submitted Reviews of ScubaStore.com & Testimonials

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Posted by Gregg Lyle (9 years ago)

My wife and I are brand new to the sport and had to start from scratch buying equipment. I bought as much as I could from my local dive shop, because I want to help keep them in business, but for some of the major stuff, I just couldn't afford to buy what I wanted from them. I searched all over the internet and decided the scubastore.com had the best prices on everything I wanted to outsource. I ordered two Legend Glacia regs along with Legend octos, two Suunto Vyper computers, and one Seacsub mask with prescription lenses. I was a little nervous about ordering this much stuff from an overseas company, but the staff was very helpful and everything went off without a hitch except for the fact that my credit card company assumed my card had been stolen and they canceled the transaction twice. Once that was cleared up, my order shipped on a Monday and I received it on Wedensday afternoon. I was amazed! I was very pleased with the quality of everything I bought and I'm especialy thrilled that I can now see as well as everyone else in the class underwater! I couldn't have been more satisfied with my experience with scubastore.com, and I definitely plan on making future purchases from them. I have already told several of my friends about them as well in case they're interested in purchasing quality equipment for bargain prices. One piece of advice if you plan on buying something from scubastore.com - if you don't live in Spain, call your credit card company first and make sure they know you're about to make a transaction with foreign company. Otherwise you may end up with the hassle of trying to straighten it all out after the fact like I did.

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Posted by Anton (8 years ago)

Very nice shop, a lot of goods, but no delivery to Russia

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Russian Federation flag   Review came from Russian Federation.
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Posted by Walter Schaefer (8 years ago)

Terrible. I purchased a TUSA IQ 900 Zen from SCUBAStore order #120908. They sent me the wrong color, a dead battery and no warranty card. After replacing the battery I went diving. After the 8 dive the computer failed. I tried to have it service by TUSA but it turns out Scubastore is not an authorized dealer and I have no warranty. No SCUBAStore is putting me through all kinds of gyrations to return the computer and it's not even a week old. What a bunch of crap

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Did you have 8 dives in a week?

81120

Posted by K. Power (8 years ago)

Top Notch company! super fast shipping and great customer service. I will buy from them often in the future.

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Scubastore.com Rating: 3.1/5 (19 votes cast) [3 votes came from reviews] 4 reviews by users total.

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