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RoyalDesign.com Review + Feedback & Discussion

RoyalDesign.comYou can write a review for RoyalDesign.com and also view its ratings and comments posted by others.

Read 3 Customer Reviews for RoyalDesign.com.

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User-Submitted Reviews of RoyalDesign.com & Testimonials

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Posted by KRIS (5 years ago)

BE AWARE

DO NOT RECOMMAND!!! I should have read it before ordering from this website. I have a dinner set from the brand I could not locate in the US and turned to this website to order coffee cups. I ordered coffee cups but they sent me espresso cups. When I called them to inform they made a mistake they told me to return the product HOWEVER THEY REQUESTED A RETURN ONLY TO SWEDEN!!! You can imagine shipping charges.... They politely recommended shipping with the normal postal service... yeah and then what? They would tell me they have never received the return????!!!! I paid half of the price to send the package back to them!!! NOT MY MISTAKE!!! I WILL NEVER RECOMMAND THIS WEBSITE TO ANYONE... plus they are now insisting they shipped the right items like I would not know the difference between coffee and espresso cups that I also have at home, simply to avoid any issue with refunding me the shipping cost!!! Be aware!!!

Bought: 6 coffee cups by littalia

Order Date: 2013-06-21

Date Received: 2013-07-24

Pros:
  • none
  • Cons:
  • wrong item sent and the merchant made me pay the shipping cost to sweden
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    156350

    Posted by Customer1 (6 years ago)

    the same customer

    This time their customer service was nicer and actually explained the situation.

    Got my first have of the order.

    Thanks

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    139990

    Posted by Customer (6 years ago)

    Rude customer service

    Instead of explaining their customers why its been more than 14 days to ship the order, they make you look dumb. Next time i would spend $800 somewhere else.

    Pros:
  • price
  • Cons:
  • customer service
  • wait time
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    139600

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    Royaldesign.com Rating: 2.6/5 (19 votes cast) [3 votes came from reviews] 3 reviews by users total.

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