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QualitySmith Review + Feedback & Discussion

QualitySmithYou can write a review for QualitySmith and also view its ratings and comments posted by others.

Read 5 Customer Reviews for QualitySmith.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 1 person rated the prices offered by the store a score of 8.59
How long did it take for you to get a reply from customer service? - 1 hours on average experienced by 1 person hour(s)

User-Submitted Reviews of QualitySmith & Testimonials

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Posted by Ampro Builders llc (8 years ago)

We are Certified licensed and bonded Roofing Contractors. We have had a negative experience with Quality Smith. They represented their leads as being home owners requesting estimates for roofing and window replacement. Our experience has been that most contacts felt they were tricked. Most wanted internet information or telephone information if they were even interested. They do not employ filters so we were charged for useless names over and over. They are scamming contractors. The contractors call the Quality Smith contacts over and over believing the contact is actually interested. Stay Away from Quality Smith. There are far better services!

Rob Chatham

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Quality Smith leads are horrible. In our experience we have received over 100 leads of which we were only able to set 3 appointments. These 3 appointments resulted in 0 sales.

We also found that there are some people who are being compensated for setting fictions appointments although I do not think this is being supported by QS. For the most part the leads are from lower income parts of town. We also found similar results from CalFinder & Service Magic.

10 out of 10 people said 'YES'

59750

Posted by ken (3 years ago)

QUALITY SMITH RIPPOFFS

I have dealt with Quality Smith for the past month. It has been nothing but horrible.They send you bogus leads. People who never requested anything and still charge you.They say that that is their policy.Stay away if you cont want to loose money.they are the biggest scam I have ever seen

Bought: HOME IMPROVEMENT LEADS

Order Date: 2014-10-24

Pros:
  • NONE. THEY LIE TO YOU ABOUT LEADS AND SEND YOU BOGUS LEADS THAT PEOPLE NEVER INQUIRE ABOUT SERVICES AND THEY STILL EXPECT YOU YO PAY FOR THEM
  • Cons:
  • YOU WILL LOSE YOUR MONEY AND GET BOGUS LEADS

  • Customer Contacted QualitySmith Via:
    (925) 983-2844

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    7 out of 7 people said 'YES'

    162530

    Posted by Ex employee (5 years ago)

    Do NOT sign up for their services!!!!!

    I worked there and was forced to lie to contractors. I hated their shady ways of getting contractors to sign up for PO pricing. If you're in a PO and they're telling you that you can not stop, ask them what their termination fees are. They have none, so it's not a binding contract. They will provide you with KNOWN crappy quality leads. They don't care. Reply.com owns them and all they want is their IPO to be high once they go public.

    Pros:
  • Their name is the only "quality" thing about it
  • Cons:
  • Fake bad leads. Will screw contractors over and send them to collections even when it was the companies fault for sending $3000 worth of leads in less than a week to a single contractor. When he didn't pay - COLLECTIONS!!
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    thank you for the information

    9 out of 11 people said 'YES'

    152190

    Posted by Brad S (8 years ago)

    They are never ending in their phone calls and emails once you request estimates. It is almost to the point of harrassment. They must talk to you before they will give you any info and estimates. This is not just an email thing at all! Then, in San Antonio, TX, a city of 1.5 million, they only have one Heating/AC contrator! Plus that one was not even located in town or within 40 miles of me. So much for the three estimates they advertise! They don't actually give you any estimates either! The contractors they recommend do! Stay Way from these folks!

    No order number, not sure how I even get one!

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    6 out of 6 people said 'YES'

    46570

    Posted by judy/Van Nuys/CA. (1 year ago)

    QUALITY SMITH RIPPOFFS

    Missleading, when u read the terms and condition after the facts, not a same as they telling u prior to sign up for leads.THEY NOT ALLOW U TO CANCELL 30 minutes after we signed up, we wanted to cancel, QualitySmith ignoring the cancellation, they put our company for "pause" like we requested, but we only requested immediate cancellation.

    Bought: Roofing leads

    Order Date: 2016-10-06

    Cons:
  • Attempted to cancel 3 times after reading terms and conditions
  • lead service not accepting cancellation

  • Customer Contacted QualitySmith Via:
    (925) 983-3429
    april.meyer@qualitysmith.com

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    167400

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    Qualitysmith Rating: 2.8/5 (27 votes cast) [4 votes came from reviews] 5 reviews by users total.

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