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Coupons/Deals  ·  New Promo Codes/Coupons  · February 21, 2018

PlatesAndNapkins.com Review + Feedback & Discussion

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Read 3 Customer Reviews for PlatesAndNapkins.com.

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User-Submitted Reviews of PlatesAndNapkins.com & Testimonials

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Posted by Sue (4 years ago)

Terrible company

Terrible company!! They only shipped part of my order and despite many e-mails and "Love Chats" I still have not gotten either my money back or the items I ordered.

I have sent them literally hundreds of e-mails with no response.

They still owe me: (2) cups and (3) napkins

Now, I can't even locate a phone number to call since they re-did their website.

Bought: Plates, nakins, cups and plastic ware. >> Order Number: 200050959

Pros:
  • Product I did receive was good quality
  • Cons:
  • Order did not ship when promise and I was not notified.
    When order shipped
  • 1/3 of it was missing and 1/3 of it was crushed in the delivery box (I called and they said they would replace the cups at no charge)
    Won't respnd to e-mail
    Never sent rest of order or issued a refund

  • Customer Contacted PlatesAndNapkins.com Via:
    customerservice@platesandnapkins.com

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    3 out of 3 people said 'YES'

    159680

    Posted by Julie Laird (5 years ago)

    Worst company I've ordered from

    I am really disappointed in this company! I ordered plates/napkins/cups for my daughter's birthday over 2.5 weeks ago and have not received my order yet, though my credit card has been charged and I received an e-mail from the company saying the order was about to ship (13 days ago!) I have tried contacting them by e-mail, phone, and their website and never get a response. I had to try 3 different phone numbers before I found one that would actually work, but when I tried it again this morning, I got an automated response saying "This mailbox is full and cannot receive any more messages." I do a lot of shopping on the internet because we live in a very rural location, and I have never been "burned" like this before. At this point, I am just hoping I can maybe get my money back. I usually never write "reviews" but just wanted to save someone else the frustration and possible loss of money from dealing with platesandnapkins.com.

    Bought: Order #200049752, "Pretty Paisley" plates, napkins and cups.

    Order Date: 2013-06-05

    Pros:
  • NONE!
  • Cons:
  • Have not received order
  • cannot reach their customer service to find out what has happened to my order
  • credit card has been charged already
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    2 out of 2 people said 'YES'

    155940

    Posted by Nicole (5 years ago)

    DO NOT ORDER FROM THEM!

    I never ever write a review for anything. But these people have the worse customer service ever! I wanted to order a balloon from them for my son's 1st birthday party. I called, emailed and tried their "live chat" (which FYI is email) and never heard back from anyone. I never got the balloon for my son's birthday and am still waiting to hear what is going on. I understand if they are located on the eat coast (as i am too) and were effected by Hurricane Sandy but i wouldn't know that because all i receive is an automated response. If you don't want to waste your money do not order from this company. The worse i have EVER seen!!!

    My order number: 200045051

    Cons:
  • order was never received
  • I never received a response when i called or emailed or did "love chat"
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    2 out of 2 people said 'YES'

    147250

    Comments on Previous PlatesAndNapkins.com Promotions/Offers

    5 years ago, Vanessa wrote:

    The coupon worked, but I couldn't tell how many of the straws I'm getting though.


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    Platesandnapkins.com Rating: 2.3/5 (10 votes cast) [3 votes came from reviews] 3 reviews by users total.

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