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PicturesOnGold.com Review + Feedback & Discussion

PicturesOnGold.comYou can write a review for PicturesOnGold.com and also view its ratings and comments posted by others.

Read 9 Customer Reviews for PicturesOnGold.com.

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User-Submitted Reviews of PicturesOnGold.com & Testimonials

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Posted by lolliepig (8 years ago)

Order #25408X - I ordered a personalized pendant (which turned out to be paper thin and cheap looking) and was not happy AT ALL. Sent them emails letting them know I wasn't happy. No response until two emails later. Here is the response from RUDE customer service:

Dear Ms. XX, In reply to your e-mail, you paid $199.95 - 10% promo, which is appro. $180.00, Did you know the price of Gold is $1295.00 per ounce? (a record high) You also paid $20.00 for engraving, approx. 80 to 100 characters, a Jeweler generally charges $1.00 to $2.00 per letter., you also paid $11.95 shipping charge w/insurance, don't know if you have a problem with that, so when you look at the facts, I would say you paid a very low price. If you would like lower prices, I would say do not buy Gold.

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89520

Posted by Michelle (6 years ago)

Couldn't be more happier

I am so so so excited with my new locket. My husband just gave it to me for my birthday. I have to say though I did pick it out and when I called and spoke to customer representative asking all my crazy questions she was very kind and extremely patient with me. The picture of my 3 boys looks amazing and the engraving on the inside and the back is so nicely done. My husband and I will definitely be using picturesongold.com over and over again. Especially this year, our moms are getting a locket for sure for Christmas.

Pros:
  • Excellent workmanship
  • wonderful customer service
  • quick shipping
  • wonderful finished products!
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    147470

    Posted by Patty Slosson (7 years ago)

    Absolultely outstanding. My photo lasered pendant was the clearest I have ever seen. They did a great job removing the background and sharpened the picture also. My mother is going to be brought to tears. I'll be ordering again.

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    116960

    Posted by Howard Waldman (7 years ago)

    I was very pleased with how easy it was to select and customize the locket I purchased on line. The biggist surprize was that the order was completed and delivered to my door by the very next day. The engraving and the laser color photo look beautiful. I would highly recomend picturesongold.com to anyone and everyone!

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    116930

    Posted by Jimmy V (7 years ago)

    I ordered a Heart Key locket from Pic's on gold for my wife. It was really nice. I wanted something uniq and that it was. She loved it! I put pics of the kids and dogs.

    Website was nice.. easy to navigate and check/upload was quick. Plus low cost shipping in a quick time.

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    Switzerland flag   Review came from Switzerland.
    116340

    Posted by kay (9 years ago)

    i order a sterling silver photo pendant from picturesongold.com and was pleased. the quality was good. the picture is a bit smaller than i expected but overall it was not bad for the price i paid. their shipping was faster than i expected too. i think i would order again from them.

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    21260

    Posted by Ed (9 years ago)

    I am a very dissatisfied customer. Got a defective product and they were unresponsive, unapologetic, and short. I am surprised that a small outfit like that can care so little about their customers.

    The laser engraved photos do not look nearly as good as the ones on the website. And the photos we submitted were professional photographs, so they were definitely not problems with my files. And they do shabby assembly of the images (they are engraved onto metal plates and then welded on).

    Poor products and poor customer service.

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    18040

    Posted by Susa (7 years ago)

    Got my laser locket and it's absolutely outstanding. They did a great job removing the background of the photo and really zoomed in closely on my daughters face.

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    1 person said 'NO'

    113250

    Posted by Jennifer Jostens (8 years ago)

    The photo lasering is absoultey amazing. My husband passed away and I will wear him close to my heart forever. The best quality I have ever seen. Walmart doesn't even compare. I loved it so much I got one for my daughter with her grandkids on it. She got it in less then 2 days and she is pelased as well. Thanks PicturesOnGold.com

    A lifelong Customer.

    Jenny Jostens

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    1 person said 'NO'

    96040

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    Picturesongold.com Rating: 3.6/5 (28 votes cast) [7 votes came from reviews] 9 reviews by users total.

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