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Oya Costumes Review + Feedback & Discussion

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Read 3 Customer Reviews for Oya Costumes.

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User-Submitted Reviews of Oya Costumes & Testimonials

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Posted by L. Gagnon (4 years ago)

Mediocre

I ordered items on October 3, payment via Paypal. On October 4, I added one item and was asked to provide credit card info, which I did in writing. A few days later, Faten Hodroge called asking for credit card info, which I provided again this time over the phone. On October 14, Faten Hodroge cancelled both my initial Paypal order and my additional item order indicating she did not have my credit card info. If you want your Halloween costume on time, don't order from Oya Costumes.

Sales Order #A54607

Case # 4468

Bought: Ordered a flip wig, a pair of gloves, and a petticoat. Didn't receive anything.

Order Date: 2014-10-03


Customer Contacted Oya Costumes Via:
(514) 564-2626
customerservice@oyacostumes.com

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Canada flag   Review came from Canada.
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Posted by Jodi (7 years ago)

Very unhappy customer

I recently placed an order for 3 costumes and one pair of boots from Oya Costumes. I had to return all 3 costumes as well as the boots because none of them were the right fit. It has now been over 2 weeks since they received my returned package and they are refusing to refund me for 2 of the costumes. This is a scam! Do not order from here unless you know for sure the costumes will fit. Otherwise, you will be stuck with your oder. This is the worst customer service I have ever received from any on-line company. I would not recommend using them at all.

My order number A16511 and it was shipped to Winnipeg, Manitoba.

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Posted by Sm (3 years ago)

Misleading pricing and suit is different from picturr

Go to their site. Search on jack sparrow. Two prices come up for the adult costume. Click the 89$ price and it changes to 125$. This is a highly deceptive practice. After being notified a week later it is still there. I would be very careful ordering from them. To be fair they said I could return it, but I needed it for a party so I'm going to eat it and just make others aware.... Also this costume looks very different from the picture. Hat and pants look like crappy brown instead of dark or leathery like the picture. The hair is a messy brown. Certainly not black and braided like the picture. I tried to upload a picture but the site doesn't accept a picture from ios

Bought: Captain jack sparrow premium prestige adult costume

Pros:
  • Intricate costume
  • Cons:
  • Looks Nothing like the marketing picture. The pants are a crappy looking brighter brown. The hair is brown
  • not black. No beads. The coat and hat are a different looking material. Good luck getting the hat to look like the pic!

  • Customer Contacted Oya Costumes Via:
    Sales@oyacostumes.com

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    Canada flag   Review came from Canada.
    165300

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    Oya Costumes Rating: 2.2/5 (17 votes cast) [3 votes came from reviews] 3 reviews by users total.

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