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OJ Commerce Reviews 5 Feedbacks & Discussions

OJ CommerceYou can write a review for OJ Commerce and also view its ratings and comments posted by others.

Read 5 Customer Reviews for OJ Commerce.

OJCommerce.com reviews + shopper comments on customer service, shipping and product pricing.
OJ Commerce is a web shop that offers a huge range of products online via OJCommerce.com.

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User-Submitted Reviews of OJ Commerce & Testimonials

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Posted by Rhys Ennin (1 year ago)

Beware: 30% restocking fee

I wanted to return an item purchase through Amazon, but found to my amazement that OJ Commerce's policy is to charge a 30% restocking fee for unused item returned in their original condition. I think either they should not be allowed to sell on Amazon or this fee should be stated on the same page describing the item. In that case, I don't think anyone would buy from them.

Bought:
Tifosi Tempt interchangeable lens golf-race black
Order Date:
2013-08-04
Date Received:
2013-08-09

Cons:
  • 30% restocking fee for items returned in new
  • unused condition.
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    156860

    Posted by Agnieszka Sado (2½ years ago)

    customer service

    The worst customer service ever – not existing one!!!

    They have few phone numbers to which they do not respond! I have been trying to contact them for a whole day. You may leave a message, sometimes not but reach a representative is not attainable. I have waited twice for 40min.!!! I wanted to change my shipping address for an item which has not leaved their facility yet, according to UPS. I have received respond for my email that they cannot change the address for security reason. Well, I wanted to change on the same address my billing address is. So what is the reason? I have been told that I can cancel the order if they have not sent it yet. However, to do that I need to call them as soon as possible but … they do not respond for phone calls!!!

    Also, I do not want to cancel the order after I read reviews about them on website. Just I do not want to have more trouble that I already have with them.

    I will never shop with them again

    104-7160579-2199410

    Pros:
  • I found something what I wanted to buy for reasonable price
  • Cons:
  • cannot contact by phone with customer service
  • customer service do not work with me as valuable customer
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    140710

    Posted by G Snyder (2 years ago)

    OJ Commerce : beware

    Bad service.

    Ordered chairs and then thought better so cancelled. This company sent them anyway, causing me to spend over $80 in return shipping costs and they helped themselves to a 30% restocking fee, all on merchandise I had cancelled.

    Buyer be very aware!

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    147160

    Posted by Elsa (1½ year ago)

    Worked out for me

    Initially I was weary to purchase from them based on some reviews I read. However, they offered an unbeatable price on a quality dining set that I was coveting so I decided to give them a shot.

    There was a bit off a hiccup and the product needed to be back-ordered. The delivery was delayed by a week or so, but I was in no rush. It arrived nicely packed (by the manufacturer) and looked immaculate. I couldn’t be happier about the deal I got.

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    153910

    Posted by Shanna (6 months ago)

    Ridiculous

    ordered table and chairs 5 weeks ago, still havent received. they lost my items, and wastold if i cancel, will be charged 33% restocking fee, for something i paid for and do not have. asked to speak to supervisor and was hung up on. i will never order from this co again, or anyone affiliated with them.

    Order Date:
    2014-03-18
    Pros:
  • customer service was nice until i wanted to cancel my order and asked for a supervisor
  • which is my right as a consumer
  • Cons:
  • hung up on
  • told i have to pay for their botched delivery
  • should be fully refunded
  • because i never received anything

  • Customer Contacted OJ Commerce Via:
    (_70) ___-____ x_____

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    160020

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    Oj Commerce Rating: 2.0/5 (21 votes cast) [5 votes came from reviews] 5 reviews by users total.

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