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OJ Commerce Reviews 7 Feedbacks & Discussions

OJ CommerceYou can write a review for OJ Commerce and also view its ratings and comments posted by others.

Read 7 Customer Reviews for OJ Commerce.

OJCommerce.com reviews + shopper comments on customer service, shipping and product pricing.
OJ Commerce is a web shop that offers a huge range of products online via OJCommerce.com.

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User-Submitted Reviews of OJ Commerce & Testimonials

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Posted by Rhys Ennin (3½ years ago)

Beware: 30% restocking fee

I wanted to return an item purchase through Amazon, but found to my amazement that OJ Commerce's policy is to charge a 30% restocking fee for unused item returned in their original condition. I think either they should not be allowed to sell on Amazon or this fee should be stated on the same page describing the item. In that case, I don't think anyone would buy from them.

Bought: Tifosi Tempt interchangeable lens golf-race black

Order Date: 2013-08-04

Date Received: 2013-08-09

Cons:
  • 30% restocking fee for items returned in new
  • unused condition.
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    156860

    Posted by Elsa (3½ years ago)

    Worked out for me

    Initially I was weary to purchase from them based on some reviews I read. However, they offered an unbeatable price on a quality dining set that I was coveting so I decided to give them a shot.

    There was a bit off a hiccup and the product needed to be back-ordered. The delivery was delayed by a week or so, but I was in no rush. It arrived nicely packed (by the manufacturer) and looked immaculate. I couldn’t be happier about the deal I got.

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    153910

    Posted by Agnieszka Sado (4½ years ago)

    customer service

    The worst customer service ever – not existing one!!!

    They have few phone numbers to which they do not respond! I have been trying to contact them for a whole day. You may leave a message, sometimes not but reach a representative is not attainable. I have waited twice for 40min.!!! I wanted to change my shipping address for an item which has not leaved their facility yet, according to UPS. I have received respond for my email that they cannot change the address for security reason. Well, I wanted to change on the same address my billing address is. So what is the reason? I have been told that I can cancel the order if they have not sent it yet. However, to do that I need to call them as soon as possible but … they do not respond for phone calls!!!

    Also, I do not want to cancel the order after I read reviews about them on website. Just I do not want to have more trouble that I already have with them.

    I will never shop with them again

    104-7160579-2199410

    Pros:
  • I found something what I wanted to buy for reasonable price
  • Cons:
  • cannot contact by phone with customer service
  • customer service do not work with me as valuable customer
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    140710

    Posted by Denise (2 weeks ago)

    Black Friday OJ Commerce/Walmart scam

    BUYER BEWARE ~~ Very many people, including me, fell victim to the OJ COMMERCE/WALMART Black Friday scam. I purchased 4 of the many tvs listed for the sale price of $99.99, sold by the OJ COMMERCE company, listed on the Walmart.com site, on Black Friday. My purchase went through successfully, I received emails confirming order, and giving me approximate delivery dates. Then, I received emails this morning, from Walmart and from OJ Commerce, stating my orders were cancelled due to a pricing error. Very sad that Walmart allows this company to conduct business like this, and on Walmart's own site!!

    I'm shocked and disappointed.

    OJ Commerce, nor Walmart wishes to rectify this problem.

    We should all put our opinions of OJ Commerce on other review sites too, not only this site. We can help publicize their poor business practices and possibly negatively affect their actual sales and profits.

    Sale date: 11/25/16

    Order#:

    3577174834515

    Bought: 2 Samsung 65" HD LED Smart tv,
    2 Samsung 40" HD LED Smart tv

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    167550

    Posted by Bradley J. Felknor (2 weeks ago)

    Bent over on Black Friday

    Purchased an item from OJcommerce LLC through Walmart's website. This Black Friday purchase was then cancelled on Sunday. I could have purchased a similar product from a competitor at Black Friday prices, but now that ship has sailed and I'm left holding the bag. Nice vetting of your vendors Walmart, thanks OJcommerce LLC for screwing up Christmas for the family :(

    Bought: SAMSUNG 40" 6200 Series - Full HD Smart LED TV - 1080p, 120MR (Model#: UN40J6200)

    Order Date: 2016-11-25

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    167540

    Posted by Shanna (2½ years ago)

    Ridiculous

    ordered table and chairs 5 weeks ago, still havent received. they lost my items, and wastold if i cancel, will be charged 33% restocking fee, for something i paid for and do not have. asked to speak to supervisor and was hung up on. i will never order from this co again, or anyone affiliated with them.

    Order Date: 2014-03-18

    Pros:
  • customer service was nice until i wanted to cancel my order and asked for a supervisor
  • which is my right as a consumer
  • Cons:
  • hung up on
  • told i have to pay for their botched delivery
  • should be fully refunded
  • because i never received anything

  • Customer Contacted OJ Commerce Via:
    (_70) ___-____ x_____

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    160020

    Posted by G Snyder (4 years ago)

    OJ Commerce : beware

    Bad service.

    Ordered chairs and then thought better so cancelled. This company sent them anyway, causing me to spend over $80 in return shipping costs and they helped themselves to a 30% restocking fee, all on merchandise I had cancelled.

    Buyer be very aware!

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    Oj Commerce Rating: 1.9/5 (31 votes cast) [7 votes came from reviews] 7 reviews by users total.

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