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Coupons/Deals  ·  New Promo Codes/Coupons  · December 21, 2014

NitroRCX Reviews 14 Feedbacks & Discussions

NitroRCXYou can write a review for NitroRCX and also view its ratings and comments posted by others.

Read 14 Customer Reviews for NitroRCX.

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Make use of the product-specific discount link and view the savings on the advertised RC car. After adding to cart, hop to the bottom of the page where you can enter the NitroRCX Coupon Code below the shipping calculator. Apply the coupon to receive the promotion derived from the code. Don't forget accessories so that you can combine products to save on shipping going out in a single order.

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NitroRCX.com reviews by shoppers concerning their opinions on customer service, selection, shipping and prices.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 2 people rated the prices offered by the store a score of 5.2
How long did it take for you to get a reply from customer service? - 14.5 hours on average experienced by 2 people hour(s)

NitroRCX Product Showcase

User-Submitted Reviews of NitroRCX & Testimonials

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Posted by J.Kuenstler (4 years ago)

Order 043- Thought it would be fun to have a small buggy to run around in front of the house. Me and friend purchased Forza buggy. Got a couple of runs out of it. Transmitter died. Receiver died. Purchased additional receiver they said would work and it isn't compatible. Now the thing won't run at all after proper break in. Never again - I have 2 Traxxas trucks Nitro and Electric and I learned my lesson NITRORCX PRODUCTS ARE JUNK AND DON'T EXPECT TO GET YOUR PRODUCT REPLACED. MY FRIEND HAS HAD HIS A MONTH AND IT WAS DEAD OUT OF THE BOX. HE HASN'T EVEN PUT FUEL IN IT YET.

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3 out of 3 people said 'YES'

97070

Posted by Steve (5½ years ago)

I am going through similiar return/refund issues as other reviews here. They are obvioulsy not reputable. I hope you find this and the other reviews before purchasing through them. The Exceed RC car's ESC burned out after 4 runs and they won't help me. Unreputable company; stay away.

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1 person said 'YES'

38280

Posted by William Mc (3 years ago)

Great Products , Low Prices

I am a true CUSTOMER, not a competitor slamming a low price wholesaler . All my products have worked Great. Take into consideration these vehicles are not intended to be ReadyToRace in their present condition , and are intended for beginners , or competent hobbyists who can make needed upgrades to be durable & competitive . I have used their transmitter , cars , and SC trucks at my local track , and with proper parts and maintenance , I have raced many races . Some breakage has occurred , and I haven't won a race , BUT I have FUN , and I am never ever last . So, use your common sense, compare prices, and enjoy saving money while having fun . Most of the negative reviews are by people unable to repair or tune a nitro/electric RC vehicle, or a large competitor with HUGE markups trying to scare off possible customers .

Pros:
  • Great Prices
  • Good Customer Services
  • Great Products
  • Good Selection of Items
  • Cons:
  • Not enough parts compatibility info but easily overcome with time and patience
  • Some products do not come with detailed printed instructions but again that has never stopped me from finding the answer with a little research
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    1 out of 2 people said 'YES'

    137940

    Posted by carlos Sandoval (4 years ago)

    I like the way your divide your products, easy to understand

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    1 out of 2 people said 'YES'

    Panama flag   Review came from Panama.
    113670

    Posted by kirk ellingson (5½ years ago)

    This company is terrible to deal with. I placed an order with them and they shipped the wrong car along with broken tool parts. I paintstankely called them and they promised to correct my order. After eight times calling them and accepting their promise to correct I am the unhappy owner of something i did not order much less paid for it. After realizing they were not going to help me, i told them I wanted to return my order for a refund. They 'simply' told me, not possible, because my order was over 30 days old. So folks, i got screwed because they played the wait game on me and i bit. I think it is terrible that a company can get away with this game and still survive. So the only thing i can do now is try to warn others to stay away from them place as far as you can. They will rip you off with no ill feelings.

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    34710

    Posted by Blastoff (6 years ago)

    This company sucks !!! The cars they sell are junk and will break !!! When the car breaks they wont help you !!! I was sold a RC car that never worked in the first place and now they refuse to help me ??? I was even removed from the help forum.

    Let the buyer beware !!! You can get better RC cars from reputable sellers like tower hobbies for the same money the only difference is tower hobbies will honer there sales.

    Good luck to all those battaling NITRORCX for refunds

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    1 out of 2 people said 'YES'

    18810

    Posted by Roberto (6 years ago)

    I'm a collector of RC cars and just got a cool deal on NitroRCX.com on the 1:8 Monster Truck MadBeast with free ship. I bought a 1/10 2-speed Buggy (plus a 2.4 Ghz wireless cam) from them before and it was delivered quickly and packed well no problem. I like to check their clearance section once in a while as there are some cool stuff there at discounted prices.

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    2 out of 3 people said 'NO'

    12600

    Posted by madwarrior_ Scott D (5 years ago)

    I am going through similar issues as other reviews here. I hope you find this before purchasing through them or one or their other companies. If the company has the same phone number (626) 968-9860, then consider it the same because it is. The Exceed RC car I purchased had to be returned after one week to be fixed for a fuel leak. After it was returned two weeks later the controller broke. I too painstankely called them and they promised to send out a replacement controller. After an additional week passed the controller did not arrive so I paintstankely called them again. After waiting for an hour on hold, I tried the "live help" on-line only to find out that they refused to replace the controller now because the warranty had expired. I also got screwed because they played the wait game on me.

    Out of the four weeks I was only able to run the car for one, the balance was spent getting it fixed or trying to get in touch with someone at the company. They won't help me and only respond to my emails with the fact that the warranty had expired. They will not acknowledge the fact that 3 weeks were out of my control and they were unresponsive. Unrepeatable company; stay away. Poor customer service.

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    5 out of 7 people said 'YES'

    52560

    Posted by Jodi R (5 months ago)

    RC Boat from NitroRCX.com

    I ordered the 28" Fastest Electric RC Boat for Christmas Order # yhst-XXXXXXXXXXXXX-263054. I live in New Hampshire and had to wait until recently to use the boat (our winter and spring have been the worst). I put the boat in the water and all seemed great for about 5 minutes. Literally, 5 minutes! The boat stopped. I opened the top to see if a wire had come loose. The on/off wire had come off and I couldn't get it back on. I contact customer service and they wouldn't help at all. Out of warranty and they didn't care. The product is a piece of junk. I tried to review the product on their web page but they refuse to post it. I have posted reviews on FB but they don't show up either. I really feel that they are shady and don't support their products. My kids are sad too. Jodi

    Order Date: 2013-12-12

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    161070

    Posted by Brandon (3½ years ago)

    Thank you

    I strongly appreciate the free shipping because it is outrageous. i love this website and will always look forward to buying parts for my nitro rcx truck there.

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    2 out of 4 people said 'YES'

    127710

    Posted by Sean D. (4 years ago)

    I havent even recieved my ESC and brushless motor combo yet and I am already done with these losers. Their phones are ALWAYS BUSY and the online chat help is NEVER ONLINE.

    They have had my money for almost a week and have not sent any form of communication about shipping. No tracking number....nothing.

    I have emailed their customer support and sales departments and both departments have not replied. STAY AWAY FROM THESE RIPOFF ARTISTS. SAVE YOUR MONEY AND BUY SOMETHING FROM A SELLER WITH A GOOD REP. Order number ending in 8381157

    and reside in Cleveland, Ohio.

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    1 out of 2 people said 'YES'

    97270

    Posted by Dale L. Fechner (5½ years ago)

    This merchant has terrible customer service ! They only have "one" contact number and it is continuiously busy. I had to keep trying many times a day for many days to finally get someone to answer. When they finally did answer, the guy left me on hold for 18 minutes.

    I could never get the new buggy that I bought to match the radio that came with the buggy. The buggy I bought for my son's birthday never worked. I finally sent the buggy back and "charged back" the buggy through my credit card company and I am still waiting for a refund. yikes, what a mess dealing with this company !!

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    23030

    Posted by Charles Jerome (5½ years ago)

    I have bought from Nitrorcx brefore and everytime they were outstanding. Before i bought my first car i searched for reviews and they all said that Nitrorcx was the best. I would recommend this to EVERYONE.

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    2 out of 3 people said 'NO'

    35490

    Posted by Damian Tennison (5 years ago)

    excellent selection. way way cheaper than local stores. great products and service. recommend anytime.

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    5 out of 6 people said 'NO'

    46340

    Comments on Previous NitroRCX Promotions/Offers

    2 years ago, Chuck wrote:

    Saved $3. I recommend this mod... no mess, no pulling.


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