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Netnutri.com Review + Feedback & Discussion

Netnutri.comYou can write a review for Netnutri.com and also view its ratings and comments posted by others.

Read 25 Customer Reviews for Netnutri.com.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 1 person rated the prices offered by the store a score of 8.14
How long did it take for you to get a reply from customer service? - 185 hours on average experienced by 1 person hour(s)

User-Submitted Reviews of Netnutri.com & Testimonials

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Posted by Jayne G. (8 years ago)

Marysville, OH

I purchased once from netnutri.com and was very satisfied. However, this times was a very different store. I placed the order in August and they took my money on August 31st. When it did not arrive after several weeks, I called and was told the product was backordered and that it could take a couple of more weeks. I was offered a order cancellation, which I requested. I received the e-mail below confirming my request. However, Netnutri.com did not cancel the order. They kept the money and shipped the product on October 21st - almost 2 months after I placed the order. In the meantime, after my cancellation,

I had ordered and received the product from somewhere else. Based on the company's performance, I do not intend to purchase from Netnutri.com again.

Jayne G.

REFERENCE NUMBER: LTK1670901838X Please use this ticket number in any correspondence with us.

SUBJECT: netnutri.com - Order 720515 From Jayne G.

Dear Jayne G.,

Thank you for contacting us.

As you have requested, we have canceled order 720515 and the funds will be credited back on Monday. Depending on the bank it may take 2-3 business days to see posted on your account.

Please feel free to contact us if you have any additional questions.

Sincerely,

Wong

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10 out of 10 people said 'YES'

94840

Posted by customer (6 years ago)

THEY ILLEAGLY SELL EXPIRED PRODUCT!!!!!

This company sells expired product by wiping the date then re dating it with a paper square label be careful if you get sick report it to the FDA!!! call toll free 1-866-300-4374. THIS IS A SERIOUS MATTER contact a lawyer and the FDA with receipt original bottle and your symptoms. the products range from expired prenatal vitamins to protein and weight loss products if you see a white square sticky on the bottom of your bottle it is expired for example it would say 86759 underneath would be the new date such as 4/13 please report this company immediately.

Pros:
  • cheap
  • Cons:
  • expired products as well as bad customer service followed by negligent staff.
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    7 out of 7 people said 'YES'

    147650

    Posted by heatwheat (6 years ago)

    Terrible Experience

    Netnutri charged me for my purchase, and then told me that they would not send my purchase because my billing address was not the same as the credit card said. It was, and I have never had a problem with this before. This is the most unprofessional way of doing business. I will never purchase from this company again. A major headache of a situation!

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    6 out of 6 people said 'YES'

    146110

    Posted by Nimrod Lopez (8 years ago)

    WARNING!!! I'M IN NY LONG ISLAND THIS COMPANY IS THE WORST COMPANY YOU COULD EVER ORDER ANYTHING FROM..!!! I ORDER FRUTA PLANTA FROM THEM order # 7475*** AND THEY SAID THAT IT WAS SENT BY MAIL 2 WEEKS LATER NO SHIPMENT!! A MONTH LATER NOTHING!! I CALLED AND ASKED ONLINE ABOUT IT AND THEY SAID TO CONTACT POST OFFICE AND THEY MADE ME FILL OUT A FORM WHICH I WAS SUPPOSED TO SEND. I DID EVERYTHING THEY ASKED ME FOR AND STILL NO PILLS .. AND THEY NEVER REFUNDED MY MONEY!!! NEVER AGAIN!!! IF YOU WANNA ORDER SOMETHING NO MATTER WHAT IT IS DO NOT ORDER IT FROM NETNUTRI!!! I'M GONNA FILE A COMPLAINT WITH CONSUMER PROTECTION BOARD!!

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    6 out of 6 people said 'YES'

    119040

    Posted by Susana Broown (6 years ago)

    One of the worst companies to do business with in the world

    If you want to follow only their policies and forget about your product you will like these people. This sight is for the 80% of "sheeples" in this world. I will go to GNC and buy my vitamins -- maybe pay more however will definitely be treated with respect and concern as a customer They are a ripoff.

    Pros:
  • NONE
  • Cons:
  • Liars
  • misrepresentation tactics
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    5 out of 5 people said 'YES'

    143740

    Posted by e.k (8 years ago)

    i ordered la fruta planta from netnutri.com 3 weeks ago on 1/23/2011. they sent me an email with a ups tracking number saying my order will get to me in 3-4 business days. never heard from them. ups has never received my order from them. i wrote an email to them and got no response. i believe they are frauds and need to be prosecuted. i will be reporting them to the bbb.i will never buy from them again. my order number is 772456. i am from new brunswick , n.j

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    5 out of 5 people said 'YES'

    114540

    Posted by morgan (8 years ago)

    do not buy products from this website. purchased fruta planta weight loss pills from this company and they were FAKE. my three friends purchased this product from another website and their pill/ and box look totally different then mine. the pills that were sent to me had no effect like the pills my friends were taking. i took my friends pills and it felt WAY different from the pills i purchased from netnutri.com. i called to make a complaint and the customer service representive who claimed to be the supervisor was very nasty and told me to have a nice life when i hung up the phone with him. PLEASE DO NOT MAKE THE SAME MISTAKE I DID... DO NOT PURCHASE ANYTHING FROM THIS WEBSITE... I FILED A COMPLAINT WITH BBB.

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    5 out of 5 people said 'YES'

    95190

    Posted by Joe (9 years ago)

    Terrible! The day I ordered the product I recieved an e-mail stating that it was back ordered. 11 days later I recieve and e-mail stating that my order was cancelled with no explanation or no information regarding a refund. I e-mailed them about the refund and they replied saying it would be 1-3 business days. This is the end of the 3rd business day and still no refund. It has been over 2 weeks now since I first sent the order. The former website I used took no more than 4 business days.

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    5 out of 5 people said 'YES'

    30140

    Posted by Maurice A (8 years ago)

    Ordered product on June 8- order #@#$209. Netnutri.com debited credit card for $83.93. Follow-up elicited reply that product would be shipped in 7 to 8 business days. Two months later, no product, no refund check and no reply to e-mail. Outfits like netnutri.com give internet retailers a bad name.

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    4 out of 4 people said 'YES'

    80090

    Posted by John (8 years ago)

    Have used them in the past with no problem, but this last time was awful. the website said the product was available for shipment , after I placed the order that changed and they did not let me know the product had been backordered. It has been two weeks, I contacted them for the second time and was told that no one was there who could find out if the order had been shipped. I will not order from them again.

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    3 out of 3 people said 'YES'

    66350

    Posted by Sandra (9 years ago)

    HORRIBLE!!!!!!!!!I placed an order on 09/22/09 and just to follow up,they said my billing address was different (a lie). They never contacted me about the issue either.Then,when I called they said one of the items was on back order.....they never informed me of this,I had to keep calling back.So,I real pain and I canceled.I went to what I thought was a completely different site and it was them too....the same thing happened and I canceled that too.

    In short, no one else sells a capsules I wanted so I tried ordering again 10/01/09 and I have yet to receive them.Everytime I call,I get told one lie after another.If I ever receive them I will NEVER use them again.They have cause me so much anguish.

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    3 out of 3 people said 'YES'

    39950

    Posted by K Wolff (8 years ago)

    Marana, AZ Order # (Partial) 7777

    We have been ordering from NetNutri since 2007. Their prices used to be amazing and we got our order quickly. Not anymore. Our biggest gripe of late would be that items are listed on the site as "In Stock: Available for Immediate Shipment", by the time we get our package there will only be one item in the box with a packing slip that the rest is back ordered. Customer service can't even ESTIMATE a time that the backordered items will arrive. Customer service personnel are not friendly when dealing with an irritated customer.

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    2 out of 2 people said 'YES'

    115760

    Posted by Claire (8 years ago)

    By far the WORST company I have ever dealt with in my life! DO NOT ORDER FORM THEM! I placed an order (770) in Mountain-time and they didn't send it out until 30 days after I purchased my product! Their customer service representatives are extremely rude and apparently incompetent since they can not seem to keep a single item order straight. They are terribly unprofessional! Completely regret placing an order with NETNUTRI.COM. It will never happen again!

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    2 out of 2 people said 'YES'

    115710

    Posted by Christine (3 years ago)

    Why can't I rate them at 0?

    I ordered a product that weighs 2.6 lbs. It even shows it on the invoice I received but they sent me a 1.1 lb container. I have called twice and left messages and also sent an email.

    This company is a rip off. I paid twice the amount of money for a lesser product and they have not returned my calls or responded to my email. I wish I would have reviewed the company before purchasing.

    Bought: Iron Tek Essential Glutamine 2.6 lbs 1100 grams

    Order Date: 2015-11-29

    Date Received: 2015-12-06

    Pros:
  • The price was cheaper than anywhere else.
  • Cons:
  • Unfortunately they sent me a smaller amount than I paid for and the larger amount shows on the invoice
  • I can't provide an email address for the merchant because you can only contact them on their website.

  • Customer Contacted Netnutri.com Via:
    (877) 430-0089

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    165870

    Posted by R (4 years ago)

    Criminal Activity - Selling Expired Products

    Beware.

    They gave me Overseas FedEx shipping price of $45.00 on phone & in their online order form.

    Then after placing the order they told me it would be extra 46.55 & since I needed the item soon I agreed to pay the extra.

    I also asked them the expiry date & they told me on phone as well as in e mail that it was November 2014.

    When I received the items, one was already expired in March 2014 & the other was September 2014.

    Then when I opened the package, the tablets were deformed & I know this because I have been using the product for over 7 years.

    I wrote them & asked to pick up their dangerous products, there was no rely several times.

    I would encourage everyone to report this to FDA, FBI, BBB & everyone possible to bring this company to justice.

    Don't get fooled by cheap price.

    They are putting your life at risk.

    Put them out of business for the sake of your & others people's & their children's life in jeopardy. God will bless you & it is the right thing to do.

    Also report to CNN & every news channel.

    CNN is pretty good at exposing this kind of fraudulent companies.

    You will get blessings from every life you saved.

    Bought: MRI, CE2

    Order Date: 2014-04-18

    Date Received: 2014-04-29

    Pros:
  • None
  • Cons:
  • Danger to your life.

  • Customer Contacted Netnutri.com Via:
    sales@netnutri.com

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    India flag   Review came from India.
    160920

    Posted by Derek R. (6 years ago)

    1st time customer extremely satisfied/ order# **0933

    I live in northeast ohio. I placed my order on a Sunday night and received it Wednesday morning. After reading these reviews I got a bit nervous so Monday afternoon I called just to check up on my order n the lady who answered said that it was shipped and I should be getting a tracking number within 12 hours. I got my tracking number 30 minutes later. I got my package this morning and was extremely happy and excited to get my supplements. Buying from Netnutri saved me approx. 30 dollars. They definitely got me as a new customer.

    -great customer service and great prices-

    Pros:
  • Great prices
    Got supplements I can't find no were else
    Fast shipping
  • Cons:
  • None
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    152570

    Posted by Jay077 (6 years ago)

    every time

    I'm not sure what everyone is experiencing but I've been dealing with Netnutri or the past 6 months and every time, I get a receipt emailed with a confirmation and est. ship date. Every time I get my product inside of 48hrs and I can track it with the FedEx tracking number they send me to tell me my order shipped. I'm in CT and they are in NJ so the transit is not that far so the savings is huge for me. I would recommend them 100% to all parties looking to save on their health products. Hope this post helps.

    Pros:
  • Easy Order Process
    Fast Delivery w/ confirmation every time
    huge selection of products
  • Cons:
  • It would be nice to have links to the manufactures website for further product review.
    Also would be nice to see customer reviews on products.
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    149460

    Posted by Velvette (8 years ago)

    The shipping was just as they said. The shipping was a little pricey..but it came when they said, and I am happy about their cheap prices. The best site I have found so far:)

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    2 out of 3 people said 'NO'

    73470

    Posted by nikkitay (9 years ago)

    i love netnutri.com its the best(^_^)

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    2 out of 2 people said 'NO'

    54250

    Posted by Dragos (8 years ago)

    I just love this website! They even ship to Romania! Their customer service is excellent, and they also were able to speak to me online so I did not have to call up. Great Site!

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    4 out of 5 people said 'NO'

    98530

    Posted by Sarah M . Marshall (9 years ago)

    I ordered from Netnutri.com for the first time a couple of days ago. My friend reccomended the site saying they had awesome prices. I was impressed by the quick email response informing me first that they had recieved by order than another one letting me know that my package had been packed. I recieved exactly what I had ordered and it was very fast. I will surely be ordering in the future.

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    3 out of 3 people said 'NO'

    34650

    Posted by John (9 years ago)

    I got the products on time, without any problems. I will go back to purchase from them, their prices are very competitive among all.

    John

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    3 out of 3 people said 'NO'

    34300

    Posted by Paul (10 years ago)

    Very pleased with their customer service!

    I will go back!

    Paul

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    3 out of 3 people said 'NO'

    23080

    Posted by Vincent (10 years ago)

    I am very satisfied with the product amazing results!

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    3 out of 3 people said 'NO'

    20800

    Posted by AnnMarie Poppel (10 years ago)

    This is the first time using thier site easy to use and I found thier prices very competitive.

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    3 out of 3 people said 'NO'

    15610

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    Netnutri.com Rating: 2.5/5 (47 votes cast) [18 votes came from reviews] 25 reviews by users total.

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